My AC stopped cooling one day for no apparent reason. I called Cool Guyz and Corey came out that same day. He diagnosed the problem and fixed it extremely quickly and efficiently. Then another time I called to see if I could move some AC vents so that I could raise my ceiling. Corey explained how that would cause the air flow to the master bedroom to be reduced, so I decided not to do it. He is very knowledgeable and honest, and I would highly recommend Cool Guyz! read more

Scam artist. STAY AWAY FROM THESE TWO CLOWNS !!!. They try to sell you cheap equipment and offer you a free thermostat but want to rip you off !!! read more

Courteous, thorough, competent, speedy. Couldn't be happier with their work. Replaced 15-yr-old HVAC. Competitive price. Everything you are looking for in a contractor. read more

After doing tens of thousands of dollars with this company on my many rentals over the years when I needed help on my personal unit in Cocoa Beach in 2024 Cool Guyz & C0. Left me hanging with nothing but excuses.. short of people, no parts, even after they promised they had it. After over a week with no AC I called a competitor and was back in operation the same day! Soooo. .. I had an issue today with another ac unit and put the past in the past and reached out to Corey through Pam for service. After scheduling my appointment with Pam this AM she called me back after 2 hours to cancel my appointment telling me they will no longer do business with me. No reason given! I believe it is because I did what any other customer would do with terrible service and had my unit repaired in a timely manner by another source. So to all you would be customers be ware!! I have my new source on sight as I right this. Same company that picked up the ball for Cool Guyz in 2024. Hey Cool Guyz customers are KING CYA! Ed read more

Waited 2 weeks for a part without any ac. The part finally comes in and it the wrong part. Smh Stay far away from the business. The give you the run around. They are not even accredited by the BBB read more

My a/c was leaking into the next room. I called Cool Guyz and they had someone here within an hour! The problem was fixed and the price was reasonable. I would recommend them to friends and would absolutely use them again. Chris was the tech who came and fixed our unit. Good guy. read more

This is my recent experience with using the Cool Guys AC company, a company that had, in the past, been good. Now their service is shocking. My AC broke in early May and the technician came out and inspected the outside unit and said the compressor had a leak and needed changing. This was done on May 8th and he also refilled the Freon. I waited for the bill but nothing was sent to me. By May 20th, the AC was not working anymore and the technician came back and this time inspected the inside unit and said now the problem was in the inside unit. (So did the outside unit have a problem and need work?) The technician left and said he needed to see call about the part. I was without AC for a week and no communication from the technician or the Cool Guys company. I finally called another company who came out and inspected the inside unit and said the problem was there. They also took a look at the outside unit and saw the work done, but said that the replacement part did not look new. On June 6th I finally got an email bill from Cool Guys that included a LATE FEE. I called up the company and spoke to Pam on June 12. Pam was incredibly rude on the phone. "I do not have time for this," was her statement on multiple occasions when I tried to ask how could they charge me a late fee on their first issuance of a bill. She refused to discuss the work done on the outside unit when the technician had not inspected the inside unit first. This is my recent experience with this company and their employees. Ghosted while waiting for repairs for days and left without AC and then subjected to rude and embarrassing confrontations with uncaring management. Used to like them. Not anymore. read more

I have used Cool guyz for several years and they have been awesome. Corey is the tech that usually comes buy and he put a ECM motor in a few months back. Last week when I turned it on heat (dont use that mode here in Florida much) the motor ran loud and vibrated alot. I called and Corey drop buy and adjusted the speed (it was a variable speed motor) and it now works awesome. Thanks Corey Job well done. Oh and he didnt charge me which was great cause I live on SSA read more

I have NEVER known such quick, professional and polite company. Lynn and Chris were off the charts. Please use them for the best experience ever! I have used them twice and amazed both times. read more

I've been getting quote on replacement of my 13yr old central air system. I've decided to go with Cool Guys when my system stops working. They were just here a couple of days ago. They actually talked me into keeping my old unit until it cant be repaired or patched up. They said i may as well get all the service i could from it and they would help me with that. I had them give me a price quote incase im up north when my unit does need replacement. They took time to research a few different systems until i selected one of them. The price is very reasonable not the hightlest or the cheapest but good. And it will have a new 10yr warranty. So if it goes out when im up north i can just call them and have them do whatever it takes. I feel very strongly that these people are honest and trustworthy. The guys name is Troy that i dealt with incase you'd like to ask for him. Cool guys are very cool in my book ! read more

Great Smaller Air Conditioning and Heating Company When we moved into our new home, the gas heaters ( there are 3 in the house) had not been used in many months. When a cold front hit in January of 2012 only one of the three heaters in the house would turn on. We called company whose stickers indicated they had previously serviced the AC and heat when the house was owned by the former owners. That big A/C company with the big add in the yellow pages said they could service the heaters on Monday ( I called them Wednesday morning). Having young kids, I did not want to wait 5 days for service. At the recommendation of our carpenter / handyman Errol's Finish Carpentry ( also reviewed on Yelp ), I called Cool Guyz. They came the same day, about 4 hours after I called. They started around 4:00 and kept working until both units were fixed and running. They stayed until after 6:00 to get the job done. The repair person was explained the system to me and what was wrong ( in our prior homes we had electric heat so I was pretty clueless about gas heat ). The price was a little less than we were quoted by the big A/C company that would taken five days. To me using a small nimble responsive company like Cool Guyz where you are likely to see the owner one of his few senior employess each time is better than using a huge company where you see somebody else each time. They fixed both heaters with no new parts. The tech was professional and took pride in his work. This is who I will call for A/C and Heat in the future. read more

I was very impressed with the honesty and professionalism of Cool Guys, they informed me that my compressor was under warranty and it just would be labor and freon charges. Who does that now a days? read more

Excellent. prompt and qualified service technician. Was able to get a house call to check ac & heater in less than 24 hours. Was affordable and a pleasant experience. Definitely will use again if needed. read more

Let me start off by saying that I have an 19 year old (installed in 1996) air conditioning unit that from the date of my home inspection to now everyone that has seen it has said that it needs to be replaced ASAP. Everybody has just seen how old the unit is and has written it off as "ready to die", so when my house was 90 degrees one morning 2 weeks ago, naturally, right after my honeymoon and right before my inlaws were scheduled to arrive I feared the worst. I contacted numerous air conditioning services via phone and was actually unable to leave voicemails at a majority of the numbers. I even contacted my home warranty company to schedule a service visit, but they failed to get back to me as well. The first 3 days of searching for a A/C service team to trust were fruitless and sweaty. Finally, at the suggestion of a patient I contacted Cool Guyz after one more day of "hoping" the other 5 companies would act professionally and return a phone call. After contacting Cool Guyz I had to leave a voicemail because I called after normal business hours and became nervous knowing the track record of call backs. I was pleasantly surprised when I was contacted at 9AM the next morning by a kind and professional woman via telephone. They offered me a same day diagnostic visit that blew away my scheduling expectations. When the 2 A/C guys showed up they were dealing with my wife who really doesn't know very much about A/C (neither do I, btw) and they were extremely honest and professional when attempting to diagnose the problem. They spent 60 minutes attempting to locate the source of a small freon leak in my system, but after tirelessly searching were unable to locate the leak. They were honest and said that there was a small leak, that they couldn't find it and that recharging the system would more than likely solve the issue. Unfortunately, the issue wasn't solved with just the recharge and one of the capacitors in the outside compressor unit needed to be replaced because it had been destroyed when the system ran with coolant for too long. Finally, they were able to replace that and get my A/C unit cooling the house again. They gave me an estimate on a replacement system because they said that would exempt me from the "service fee" and recommended that I not get the system replaced until it completely dies. This blew me away because I honestly thought that a sales pitch would be coming to my wife, given how obvious it was that us northerners weren't very well versed in A/C and how long they spent searching for our problem. However, the two guyz gave us the invoice for the repair and the system replacement and said something to the effect of, "I have plenty of customers that actually need to have their systems replaced, I'll replace theirs and not worry about trying to sell you on a new unit until you actually need one." This just isn't something you hear people say anymore. Companies these days seem to be all about making a quick buck and maximizing profits and seem to have placed much less emphasis on customer satisfaction or the customer's perceived value of the services provided. It was wonderful to see that there are still honest folks out there that are professional, knowledgable and reliable. Thank you Cool Guyz. I will recommend you to everybody I ever meet that needs air conditioning services. You truly exceeded my expectations. read more

Most unprofessional company EVER. I had an early morning appointment and the owner/tech called me to say he was running 45 minutes late which in all cases would of been fine except I had to leave for a later appointment and couldn't wait. The tech said he could come back at 9am tomorrow and I gladly accepted the appointment. Then he proceeded to ask what the problem was and it was in regards to duct work in the attic just like I told the lady who schedules the appointments when I called- this was no surprise that he would have to get up in an attic. He said can this wait until it gets cooler and I explained I was having health issues due to it and would appreciate him coming out sooner than later so he said he would not take the job that getting up into an attic in the summer was not something he was interested in doing. WOW read more

These guys are the absolute best. They will arrive promptly and provide excellent and honest repair or installation services. I use them for my rental property and primary home for both a/c problems and natural gas heater problems. I have been using their services for about 6 years now. Always on time, always call me prior to heading out for the job, and they are clean-cut techs , polite, and honest. read more

Got same day appointment. Jim fixed everything that needed to be fixed and checked out everything else to make sure that the unit was working properly. Highly recommend these Cool Guyz. read more

Very satisfied with the service performed and the fair price. I would definitely recommend them to anyone.

I've used Cool Guyz for years and up until recently I never had any issues with them. However, I've now had their technicians show up to my house unannounced on two occasions. On top of that, after giving them a deposit for a new condenser they promptly forgot about me. They eventually made it right, but next time I need a new A/C I'll shop around. read more

I called around 10:30 to see if they could come look at my AC and Pam answered the phone. she told me that they could not come out to my house after 12 o'clock so I quickly made arrangements to have someone there by 11:30. Pam told me that would work. around 12 they still hadn't called so I called pam back and asked for an ETA. She became very rude and told me that they will call 30 minutes before they get there and she already told me that. I explained that someone was waiting because she had said it couldn't be after 12 oclock. She then EXTREMELY RUDELY said "then she can go do whatever she wants. They are going to call her like I told you already and then she can go back". When I tried to reason with her saying that my mother who was there waiting lives 30 minutes away and cant just leave and come back whenever she said " well I don't know what their schedule is and she will just have to wait" then rushed off the phone leaving me stunned that someone would be so rude to a person trying to give them business. I ended up calling someone else who got there and had the work done by the time Cool Guyz called around 2pm. They are just as bad as brighthouse and I DO NOT RECOMMEND them to anyone. read more