This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Replacement of inside and outside in a day for first home. Professional clean and courteous. 3rd…read morehome they are taking care of and inspection was through. Knowledgeable and curious on the phone. Appointment were always on time.

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Fantastic service, great personable people and quick. We really feel like we got our money's worth…read moreout of the Duct Cleaning service, and the work is guaranteed.

Received top notch service! Very thorough inspection and cleaning of all air ducts and dryer vents…read more Because they were licensed and bonded they were able to inspect the air handler. What they found when inspecting the air handler was awful. Active mold that over time would make us all sick. They did an amazing job in cleaning the Air handler out. If you are looking for high quality service this is the company for you. The technicians were both professional and personable.

Connor did great job reattaching dryer vet and securing it properly. Roofers had messed it up years…read moreago and my AC guy found the problem. Also thoroughly cleaned dryer and vent to attic. Prompt, courteous and professional service.

Dryer had been taking two times to dry, and then the vent detached. Had Adam with Nate's Dryer Vent…read moreCleaning out. On time, worked diligently, did a great job. Cleaned the vent but also cleaned the dryer inside too.

I'm so glad I chose Brevard Kwik Dry Total Cleaning for my carpets! Travis did an incredible…read morejob--he thoroughly vacuumed, spotted, cleaned, deodorized, and even added a protective treatment, all for half the price of what Stanley Steemer quoted us. The cleaning solution had a fresh citrus (almost orange-floral like) scent, and it left the house smelling so clean. We have a pet, and I was amazed at how well the stains came out. Our white carpet is over 10 years old, but after the cleaning, it looked like it had years taken off its life--so much brighter and fresher. The results truly exceeded my expectations. Highly recommend!

What a great company! Nick came on a Saturday morning to clean my ducts and coil and did an amazing…read morejob and it went fast too. House smells amazing.

10/10. Great team. Quality services and installation. Awesome to work with in a very pricing HVAC…read moremarket

always on time, always professional, and quick to resolve…read moreany problem that might significantly impact operation of my AC. I highly recommend them.