West Side oil installed a gas burner in my little fireplace. The price for the whole thing was…read morewell within my budget. But that's not the best part. After it was installed, and a gas tank position in a discreet place on my property, the technicians came back twice to make sure I was comfortable using it. John was especially helpful, gave me more information and showed me how to use some features. I got an invoice this morning- $0.00. Surprised and grateful. Thanks WSO- Jackie

Service from West Side Oil is phenomenal, both Oil Service and plumbing. Employees are the nicest,…read moremost considerate business people I know in the business. My promo stopped working in the morning of December 26. They were at my place within 40 minutes, and also arranged for an oil delivery at the same time. That Alec is eye candy doesn't hurt either.

A week ago our water started to turn off and then come back. Called Shaffer Beacon and it turned…read moreout my 40 year old well pump was shutting down on overload. They scheduled to replace the pump the following week and Randy and his crew did an amazing job. Pulling a 40 year old pump that's 185 feet down isn't an easy job. They replaced the pump, the piping, the wiring and the pump cap, so everything is brand new. They also suggested, and I agreed, to replace the 40 year old pressure tank rather do it later on a separate service call. Unfortunately for Shaffer, Randy is retiring next month, which will be a great loss, but I'm sure his assistants will fill his shoes. Next will be the 40 year old boiler and 40 year old oil tank

Was a satisfied client of Beacon Mechanical for many years. The new ownership deal is questionable…read moreto me. They called to do an annual service on the A/C. They stated that there would be a $60 fee to drive maybe 15 miles and then a $180 hourly charge. I went elsewhere for under $100.

One star because Gene's worker did come out on July 4th, when my A/C stopped working in the middle…read moreof the heat wave. It took three days to install a new thermostat, but he stated he just charged my for the tstat, not labor because of how long it took. Nice, right? You get what you pay for. Come fall the furnace would not turn on. Emailed and called Gene from Sept 19 to 23, he took my info once, then no further response. I had to pay my oil company to fix the problem--t-stat was set up wrong. Gene finally emailed me back on October 16th and asked "if I still needed their help", saying he "didn't understand how that could be the problem".

I am just finishing a bad experience with All Degrees that cost me way more time, money and…read moreaggravation than a simple oil to gas conversion should cause. Here are some of the highlights: it too over fifty days, running out of oil once (with an emergency delivery on the coldest day of the year $$$), then needing even more oil supplied in cans, taking multiple days off to grant access (costing salary $$), missed inspections and to top it off the burner was finally installed with the wrong settings and was not tuned properly. I had to insist these guys come back and readjust the burner before accepting the job complete. I would not do business with them again.

We had an emergency. They came within an hour. The pricing was reasonable. Everything was resolved…read moreby the afternoon. They were straightforward and helpful. Very much appreciate it. I will be calling them again if anything else happens.

Farmington valley plumbing has been a huge part in renovating my basement in Windsor! They raised…read morethe pipes so we could have higher ceilings & they built a half bath that is GORGEOUS! Always on time and always super friendly. Worth every penny, 10/10 recommend! We will use them for our next projects for sure and any surprises in between.

Nutmeg Mechanical Services replaced our air conditioning system quickly, which was a godsend in the…read morerecent heat. They were curteous, efficient and ubobtrusive. In addition, their cleanup and removal of our old system was impressively thorough. We now have a new, quiet system of more evenly dispersed coolness than what we previously had and we know that we can depend upon it.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

Recently had our Central Air system replaced. The workmanship was outstanding, and they left our…read morehome clean when the job was finished. The new system runs quietly, cools the house perfectly, and has made a huge difference in our comfort. It's clear they take pride in their work and care about customer satisfaction. Peter

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

Don't hesitate to purchase the Aiello home plan. Called at noon time on a SATURDAY ; the…read moretechnicians were here at 3 ; my leaking toilet fixed. Good service ,great workers everyone's happy ! Thanks again, Gary B

Charged me an exorbitant amount (over $1200) for a simple toilet pull with new wax ring and flange…read more Run away from them.

We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

I was referred to Reliable Plumbing and Pump Service by a friend who said Steve, the owner knew all…read morethere was to know about the problem I was having with my well pump. It was running 24/7. Steve came out promptly, assessed the situation, ordered the new pump and tank and installed them the next day with his son, Dan. Not only was the work top notch but they were very friendly and gave me an education along the way. Replacing a well pump isn't a cheap proposition so I consider the replacement cost one of the sad facts of home ownership (less than $6K). If you ever have an issue with your well pump I highly recommend these guys. Just a word to the wise that payment is required when the work is complete and before they leave the premises, cash, check, credit card.

Great same day service from honest people. So many plumbers, save your time and your money and call…read moreReliable. The job will be done correctly and the guys act like they are your neighbor. There are honest people in business, these guys are it.