We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

Predictably, on one of the hottest days of the year, my A/C conked out. I tried calling all of the…read more"billboard" brands, who were happy to take my information and said they could come the same day, only to later call and say they were booked out for a week. Enter Tim from Hometown. I called to request an air conditioning repair, and he squeezed me in between other service appointments that same day! Within minutes, he had the problem (a faulty capacitor) diagnosed, a new part in, and was on his way! The pricing was fair and transparent and amazing for same-day service. I highly recommend going with a local, fully-integrated provider like Tim if you want reliable, efficient, friendly, and accommodating service. Thanks again, Tim!

I wanted to install central AC in a 1950's ranch with a 1970's addition. Hot water baseboard which…read moremeant an expensive option for central air and so the decision was to go with Mini-split/Heat pump. And two types - ducted in main house and wall mount in addition. After several quotes from several providers, Matt at Hometown had not only the most cost-effective quote by a mile, he was more than patient and understanding in dealing with some family issues causing many delays in making the decision to proceed. 2025 changes to regulations meant getting contracts signed by year-end 2024 and once decision made, Matt was extremely prompt in getting all done so that it hit 2024 regs. Work began in early Jan 2025. Matt and his partner Dave were prompt, timely, professional and neat! Workspace always broom swept each day of the 5-day job. When a mid-course correction to installation occurred, Matt was more than accommodating in making the change with no impact on budget. Inspector came today and commented on the quality installation. Matt and Dave took the time to explain what they are doing and answered all questions. Matt handled all regarding application with State and any Federal potential for rebates. These guys provide a quality product, excellent service and reasonable prices. I highly recommend them!

West Side oil installed a gas burner in my little fireplace. The price for the whole thing was…read morewell within my budget. But that's not the best part. After it was installed, and a gas tank position in a discreet place on my property, the technicians came back twice to make sure I was comfortable using it. John was especially helpful, gave me more information and showed me how to use some features. I got an invoice this morning- $0.00. Surprised and grateful. Thanks WSO- Jackie

Service from West Side Oil is phenomenal, both Oil Service and plumbing. Employees are the nicest,…read moremost considerate business people I know in the business. My promo stopped working in the morning of December 26. They were at my place within 40 minutes, and also arranged for an oil delivery at the same time. That Alec is eye candy doesn't hurt either.

I have been buying Oil from Lindell's for over 20 years. I also heat with pellets. I called to…read moreorder some pellets because I figured why not give them all my business not just the oil. I was asked if I currently buy my pellets there I said no. I was told he could sell me 12 bags. I told him I would like to purchase 2 tons he laughed and said that would not be possible. I said I have been buying my oil there for over twenty years he laughed again and said oil was really cheep now. DISAPPOINTED CUSTOMER!!!

From the owner: At Lindell Fuels Inc we strive to meet your fueling needs effectively and affordably. For your…read moreconvenience we offer 24 hour emergency services and green fuel options.

Valley AC customer for 20+ years. Since installing new…read moreheating and AC nine years ago we've required just annual maintenance on each unit. Prior to this we had outdated systems that required their expertise to keep us up and running. The office staff is always professional and helpful and will call if early appointments are available if they are in the area. They will also call to let you know if the technician is running toward the later side of the two hour window. Every technician we have had in our home has been professional and friendly. Valley AC provides high quality products and services! Highly recommend them!

After being a loyal customer for years, they told me my entire a/c system needed to be replaced…read more(which was only 10 years old and had regular maintenance with them) for about $9000! Told me they don't make parts for my unit anymore. All lies! Went to another company who fixed it for $1500! Apparently Valley had wired my unit incorrectly. Their maintenance contract is also 4x higher than the new company. Oh, and forgot about me in the summer heat when they told me they were ordering parts until I called. Find an honest, competent business to take care of you instead! Would give zero stars if I could.

Quality and value. The pro came promptly with a guaranteed price. He did a thorough job removing…read morethe dust from all of the vents.

Everclean had the best price around and worked past the estimated time to get the job done. I…read morehighly recommend this company. Jason and trainee Stefan were wonderful. DO plan on wearing a face mask during the process. Dust does fly a little and some lands around the sites worked on. (This will surely happen with *any* HVAC vent cleaning.) They do vacuum floors well afterwards and I didn't expect them to dust all of my nearby furniture too; I did that. Tip re any vent cleaning by any company: I decided to handwash all of the vent covers removed. They told me that they would vacuum each one. I did not expect anyone to stand at my sink and handwash the "junk" that could not vacuumed off. Overall, Everclean did a great job for a very reasonable price given the amount of time and effort put in. Definitely be sure to contact this company for an in-person quote (which some companies do not provide).

Nutmeg Mechanical Services replaced our air conditioning system quickly, which was a godsend in the…read morerecent heat. They were curteous, efficient and ubobtrusive. In addition, their cleanup and removal of our old system was impressively thorough. We now have a new, quiet system of more evenly dispersed coolness than what we previously had and we know that we can depend upon it.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

VERY PROFESSIONAL, Paul H. repaired air conditioning system…read morein a timely manner. He was very punctual. Had all parts necessary with him. super pleased.

Very shady company. Terrible customer service with poor record keeping. You call in and they get…read moreyou confused with other customers and have wrong date of service and invoice totals. No date on invoice which I think they do on purpose to overcharge customers. I have record of my credit card payment yet they insist the balance is outstanding.

Recently had our Central Air system replaced. The workmanship was outstanding, and they left our…read morehome clean when the job was finished. The new system runs quietly, cools the house perfectly, and has made a huge difference in our comfort. It's clear they take pride in their work and care about customer satisfaction. Peter

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.