1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Cam arrived right on-time. He quickly identified the problems, had the necessary tools and quickly…read moresolved both problems. He cleaned up after himself before leaving. Will I use Sam's again? Yes!

Don't bother with this guy, he ghosted me after having his nephew attempt to replace a few shower…read moreand sink fixtures and then had the audacity to never show up to fix my leaking shower drain which was done half-assed. He never completed the job for me and I had to hire a handyman to help me finish the job. Thanks for taking my money and never getting back to me, jerk.

Lee was here on time. Went straight to work and fixed both toilets . He had the parts on his…read moretruck and installed them quickly. He was very nice and we are very satisfied with the job he did. Thanks.

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

First we waited all Friday. Technician showed up, and couldn't fix anything. Said he had called for…read morean 'expert' to come out Saturday, between 3 and 5. He was able to sign us up for care plan and get our credit card #. Zack said expert would be here. Don't worry. No call. No show. And the email Zack said we would get never came either. VERY DISAPPOINTED and concerned now about who has our credit card number!

If you like being lied to and having the plumber just decide to not do the work after you do the…read moredemo then these are the people for you. Deceitful, unprofessional. Guaranteed to ruin your month.

Very unprofessional. I had them out a while back to install a hot water heater. There was a middle…read moreaged guy and a younger woman. They reeked of smoke and the guy seemed to constantly belittle the woman. He definitely was very rude, but I couldn't make out what he was saying. I hope he doesn't treat all his employees this way The job was done okay, but the demeanor of the workers were very off-putting. Would definitely not recommend.

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Quality work but extremely overpriced. Charged $871 to replace a whole-house chlorine/sediment…read morefilter that we had already purchased for $400. The replacement was of an existing unit from 10 year ago and installation was a simple swap out and reconnection.

All sales. No service. I wouldn't recommend this outfit to anyone. The follow-up was a joke.read more

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I love this company!!! My mom has had many plumbers come out to try to fix some issues that never…read moreseemed to get resolved. I Called Z Plumberz and they came out right away. They were able to fix my moms problems. Can't say enough how happy we were with their service. Highly recommend.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

The guy showed up I'll give him that. honestly he tried to do the least amount of work thinking…read morethat the young lady at the house wouldn't know any better! Jokes on you we had you come back to do the job the correct way and you still couldn't full fill the needs of the family! Should have waited for the actual professionals at Universal Plumbing!

Chris is reliable, affordable and very pleasant. Highly recommend. He does not take forever to…read moreget the work done. We will use him for all our rentals as well as work done at our home.

Chris has handled our various plumbing needs & issues for many years. He also installed & maintains…read moreour reverse osmosis system & hot water heater. In addition to his professional expertise, he is a nice guy who goes the extra mile to help. We highly recommend him!