1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

Highly recommend Cooley Plumbing!! Byron came at a very inconvenient time for him to check our hot…read morewater heater after an inspection for the sale of our home. He was very professional, informative, pleasant and explained everything so we understood. He then drafted a letter with the explanation to be sent to the realtor and buyer. Thank you Byron!!

From the owner: We do the job right the first time, with pride and quality materials and workmanship.read more

Don't bother with this guy, he ghosted me after having his nephew attempt to replace a few shower…read moreand sink fixtures and then had the audacity to never show up to fix my leaking shower drain which was done half-assed. He never completed the job for me and I had to hire a handyman to help me finish the job. Thanks for taking my money and never getting back to me, jerk.

Lee was here on time. Went straight to work and fixed both toilets . He had the parts on his…read moretruck and installed them quickly. He was very nice and we are very satisfied with the job he did. Thanks.

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

As an update, neither faucet is now leaking. Apparently, I did not need the $2,000 of repairs…read morequoted. Rather, taking them apart and putting them pack together was enough to fix the issues. Additionally in response to the company's comment, Lucas's attitude was an issue. Please see my review. I felt very u comfortable by the end.

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.

I had two cases where I called them within the same week. I had called because my basement was…read moreflooding. Monday: Their service was okay and their prices were a little high. The problem was fixed until Friday and it was backing up again. Friday: I called them at 8:30am and left a message. I waited for their call because on their website it said "ALWAYS SPEAK TO A PERSON OR RECEIVE A RETURN PHONE CALL IN MAXIMUM 30 MINUTES". I couldn't reach them until 11. I don't think they should put that on their website if it's not true. When I got a hold of someone they told me there was not warranty for the plumbing that they did and I was going to have to pay again plus they couldn't come out the same day so I had to call someone else.

Quality work but extremely overpriced. Charged $871 to replace a whole-house chlorine/sediment…read morefilter that we had already purchased for $400. The replacement was of an existing unit from 10 year ago and installation was a simple swap out and reconnection.

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I love this company!!! My mom has had many plumbers come out to try to fix some issues that never…read moreseemed to get resolved. I Called Z Plumberz and they came out right away. They were able to fix my moms problems. Can't say enough how happy we were with their service. Highly recommend.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

The guy showed up I'll give him that. honestly he tried to do the least amount of work thinking…read morethat the young lady at the house wouldn't know any better! Jokes on you we had you come back to do the job the correct way and you still couldn't full fill the needs of the family! Should have waited for the actual professionals at Universal Plumbing!

Chris is reliable, affordable and very pleasant. Highly recommend. He does not take forever to…read moreget the work done. We will use him for all our rentals as well as work done at our home.

Chris has handled our various plumbing needs & issues for many years. He also installed & maintains…read moreour reverse osmosis system & hot water heater. In addition to his professional expertise, he is a nice guy who goes the extra mile to help. We highly recommend him!