an hour before close and theres no employees to be seen. I grab my dog food and wait upfront for…read more5/10mins, when finally an employee walks up front with a mop bucket, and checks me out. I could have easily walked out with whatever I wanted, gotta at least have one person upfront at all times, come on guys.

I swear the workers at this place actively tried to ignore customers. It is getting nuts. I…read morerecommend anybody who would come here to go to Reptopia.

Good Day Yelpies !!! If you're looking to spoil your fur…read morebaby then look no furrrther. The staff is very helpful and there are tons of items to choose from including fresh food for your pet. It's an amazing place and is locally owned. Support the locales people

I'm from out of town and found this place after we went to breakfast next door. This place is full…read moreof awesome treats and accessories for your pets! We got pig ears and giant rabbit hide rolls for our dogs. I'm coming back at the end of my trip to purchase the rabbit ears and legs that look like they were cut right off the rabbit, complete with fur!

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.

I live in Eugene, but came to SafeHaven to look for an adult cat. I looked at the cats online to…read moreget a list to check out for a good fit. Everyone there was super friendly from the front desk to the cat rooms. I've had 6 cats over my life from shelters and the way this place is set up makes the adoption process easy. They allow access to a lot of the cats in a play room, so you can interact with them and see if the cat a good fit. I was so impressed with this place. You could say it's the cat's meow...LOL. I also want to give a shoutout to the young lady helping me in the cat room. I forgot her name, but she is young and has red hair. She was a delight and also knowledgeable. This is the kind of employee all Humane Societies need. A very pleasant young woman. I'm already in love with Dorothy, who now answers to Kiki. I'm indebted to SafeHaven and "Red" for helping me find the perfect match. Thank you, SafeHaven for the great work you do for your community and for all the animals you help.

Albany's hottest retail resale store is "Wheeler Dealer". This place has it all! Expired soda, not…read moreexpired produce, machetes, area rugs, garden tools, power tools, hand tools, but not Pro tools, ice cream, an expansive malt liquor selection, store brand feminine napkins, camouflage, pewter dragons, scales for legalized substances only, tarps, motor oil, knives, backpacks, candy, and even some toys! Oh, and is that local celebrity Gary Loudermilk? No, it's an elderly gentleman looking at the vitamins. Lower prices on most items. You tell me where else I can go to get a case of expired Diet Pepsi mini-cans for $1.99 plus deposit. Go ahead, I'll wait! All of the employees were helpful and definitely adhering to COVID protocols. I shall return!

Smells in here. You know that first whiff when you enter your Grandparents bathroom? Smells like…read morecheap crap about to rot in a landfill. I saw some guy squatting in the corner taking a massive deuce. Cases are filled with AI riddled slop, dumb looking swords and Massive Schlong Pills for Men. Tried talking to a cashier but the line was so damn long I thought the Second Coming of Christ would happen first.

I feel that Michele (Animal Health Lead), Tom (Shop Manger) Dave (Hardlines Lead, Tools Guy) are…read moremajor assets for the Costal store in Albany Oregon. I arrived with a small animal cage that did not suit the needs of the parrot it housed. Michele showed me what the store had in stock, unfortunately none meet the needs of our situation. She suggested if I did not find anything outside the store to return to see if there was something that Costal could do to the cage I did have. I returned the next day and within 10 minutes there was a plan of action. Within 30 minutes everything was completed, and I was happily walking out the door. These folks are WONDERFUL problem solvers.

Always short on checkers. Ended up walking out, 18 people in line and 1 checker. Gone down hill…read moresince it sold.

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

*only leaving 2 stars so this cans be deleted. please NEVER come here for grooming. i came in the…read moreother day to get my puppy potentially groomed. the groomer and front desk were in the back, (didnt know i was waiting at the front). i overheard the groomer yelling and cussing at the poor dog(s) they were taking care of.