My drs are supposedly out of this location. I've had nothing but issues. Blood draws no one knows…read morehow to do. Only 1 person to answer the phone and no one to answer my questions besides the ONE appointment setter. They haven't assigned me a case manager even tho they are required to. This is state healthcare. I would not recommend this place to anyone and would in fact suggest they find somewhere else. If you want your test orders, you need a FAX MACHINE. Their online portal is basically useless for me, I can't even make an appointment on there. I can't receive test orders on there. This review is entirely my own opinion and experience.

I would give ZERO stars if I could. I would absolutely NEVER recommend this practice based on the…read moreoffice staff. The issue is not with the providers. Sadly, poor, disorganized office staff can really, really ruin an experience. One of my children has gone to Devereux since 2019, so we have a long standing relationship with them. It has come to the point where I can no longer be patient with or compassionate towards their lacking. They have been doing business for long enough that they should have figured things out by now. At first, when we went to their Mesa location they were clearly understaffed, but it was fine. However, with the closing of the Mesa office, things haver really gone downhill. In short, is difficult to make appointments with them and they will cancel your appointment without notice. Their billing is disorganized and the patients are blamed for the lacking of the business. Lack of taking responsibility is a gaslighting tool and in a company that masquerades as behavioral health, they should be aware of this and better about taking responsibility. You have to communicate with them on a level that is not fair to expect of a normal, working human, let alone one with a family member who needs behavioral healthcare. The nitty gritty of my frustrations come down to two incidences that ultimately set the stage for this review. We were charged for appointments that did not happen in 2020 (due to the office being closed due to the pandemic-did we really have to cancel appointments when their office was closed?). We had an appointment scheduled a couple of months out and made family travel plans around it. They canceled this appointment and I am beyond upset about it. This canceled appointment is the straw that broke the camel's back for me. Making doctor appointments is difficult enough, driving an hour for doctor appointments and figuring out how to fit that in a schedule when you care for 7 other humans is difficult. Having to deal with an incompetent, money grubbing office staff is more than anyone should have to do. The bill in question has been paid, though I still feel we have been dishonestly charged and I am done. I have a deep amount of compassion for the medical profession. They, like the rest of the world have experienced a great amount of trauma over the past few years. My sister is a physician's assistant, my brother is a doctor, I am related to several other medical professionals. It is not an easy world. However, based on my experiences, I cannot in good faith recommend this practice. This is a real bummer as my child needs care, but the hoops we have to jump through only increase their anxiety and make the issues worse. I will not be taking any of my family members back, unless I have a confirmation that things have changed dramatically AND I cannot in good faith recommend it as a safe place for any other person looking for behavioral healthcare. Find a different practice. It is worth the headache.

Very caring experienced and knowledgeable stuff. I highly recommend it. You will get the help you…read moreneed.

THANK YOU, a thousand times thank you to the staff at WD Recovery Centers, I truly appreciate your…read morehelp and I promise I will follow instructions, keep reading your recommendations and stay in contact to avoid relapse. I will stay strong!

New patient.. could not feel more confident in my doctor Nicole Larsen…read more Actually listens and cares, definitely recommend.

From the owner: Umbrella HealthCare in Phoenix, Arizona, offers comprehensive primary care and mental health…read moreservices for adults of all ages and children over 4 years old.  The practice has a team of experienced doctors and nurse practitioners who use integrative approaches that combine conventional medicine with the best aspects of complementary therapies. Patients at Umbrella HealthCare benefit from fast access to care for acute and chronic illnesses, including flu, abdominal pain, diabetes, high blood pressure, and pain conditions like arthritis and fibromyalgia.  The team excels in providing medical pain relief for long-term conditions and chronic disease management services such as diabetic foot checks, blood pressure measurement, medication therapy management, and ongoing monitoring. Preventive medicine is important to the Umbrella HealthCare team. Annual physicals enable them to identify early signs of disease and screen patients for serious conditions like cancer. The team also offers COVID testing to ensure you don't spread the infection to family, friends, and the wider community. Umbrella HealthCare specializes in providing mental health care for people with disorders like addiction, depression, and anxiety, and those struggling with grief, relationship problems, and other emotional challenges. They offer counseling in person or through secure online telemedicine services...