Abosolutly a horrible place to work. Your treated like a slave and pay is awful. When you giving…read moretreatment plans to patients they want you to book them that day. Told us we can drop the price as many times as it takes to start there work. I felt like a sleazy used car salesman. They are not loyal or care about the patients or employees it's all about the money. RUN!! There are many good and honest dentist out there. Do your research please!

Summary: Free Consult, X-Rays For New Patients…read more*Fast, Easy, and Convenient Scheduling *Nitrous Oxide, Oral, and I.V. Sedation Available *Flexible Payment Terms, CareCredit Accepted *Friendly, Concerned Knowledgeable Staff *State-of-the-art equipment *Veteran Friendly Services Received: *X-Rays (Multiple) *Consultation *Nitrous Oxide *Local Anesthetic *Deep Cleaning *Tooth Extraction Time Spent There: 3 hours (Outstanding.) Takeaway: Every person in this office cares about their patients. This was by far the best dental experience I've ever had! Kelly, the office manager, stated that they frequently see people who haven't been to the dentist for years, so don't let fear of shame, pain, or financial ramifications keep you from the best care that you need from an all-star staff! Detailed Walkthrough: I received two mailers in the mail from two different dental companies. I set them aside and intended on making an appointment eventually. Like most people, I've had a fair share of lousy experiences with cruddy dentists. Eventually came sooner than later when my crown popped off and the temporary cement from CVS (which over the past few years has been working relatively well) didn't work. After several attempts at getting the sucker back on, I reluctantly dragged myself to the computer at midnight and began looking at the mailers, Groupon, and Yelp. Initial Impression: I was shocked that every review on here had 5 stars. I mean this is a dentist's office. You mean to tell me not a single person had a gripe? That's so rare. I was optimistically skeptical. What Drew Me Here: 1) Free first examination and x-rays for new patients. 2) Availability. I logged in early Sunday morning and had 5 time slots to choose from for the emergency appointment, to include the very first of the morning! The Process: (For those of you who want to know what you're walking into, are on the fence about going back to the dentist after bad situations, or are a bored voyeur looking for a glimpse of a random Yelper's experience.) I entered into a very clean, comfortable, and welcoming waiting room I was promptly greeted by the receptionist, Crystal, and the office manager, Kelly. Crystal handed me the new patient forms. Kelly, Crystal and I chatted while I filled out the paperwork. They treated me more like a family member than just a client. Denise took me to the room and I put down my belongings. She lead me to a state of the art x-ray machine and took the first set of x-rays. Another set of x-rays were taken. She offered me water before the doctor came in. She, too, was very friendly and was good conversation. Dr. Haghi came in and we discussed the results of the treatment options and settled on a treatment plan. She listened to my concerns and didn't (like every dentist I've been to before) talk down to me or demand I do what she said because she was the expert. Crystal came back and discussed my treatment plan and the associated costs. She explained that I could apply for CareCredit (if my credit was good enough) and we discussed the different ways the payments could be broken up. I needed a deep cleaning and she allowed me to choose whether or not to break it up into two appointments or get it over with in one. I was grateful to have the option to get it over with in one pop. Denise came in and put a small mask over my nose to administer the nitrous oxide and gave me a blanket. (I don't care how old I get; if you offer me the comfort of a blanket, I will take it!) Kevin, the hygienist, was very attentive during the deep cleaning and was very careful not to hurt me. He allowed me breaks for enough time to cough (I'm a mouth breather who clearly thinks I'm part fish and that I'll do okay aspirating water. That folks, is 100% my fault and 0% Kevin's fault.) After the cleaning, he took more x-rays and showed me that he actually did get all the gunk out from under the gum line. He scheduled me for my free one month follow up, gave me my "goody bag" of dental items, educated me on how to better maintain my mouth at home, and suggested products that are conveniently sold there at the office for a very fair price. I opted to get a tooth extracted. Denise assisted Dr. Haghi in the process. I think the shots to help numb the area were worse than getting the tooth pulled. The tooth extraction took about five minutes. The doctor consulted me on what I normally take for pain; wrote a prescription for mouthwash, antibiotics, and my pain medication. Denise administered oxygen for five and I chilled out to the streaming music in the office. I went up front and paid. My ride hadn't gotten there. So I had a chat with Crystal and Kelly until my ride showed.

I had a dental emergency today at 11:00AM and called Dr. H to ask if they could fit me in at the…read moreend of the day today or tomorrow morning. He offered me a 1:30 appt today and when I arrived, he and his assistant Lexi immediately assisted me in negating my pain. They then proceeded to work on the issue with my teeth and spent the next hour rectifying an issue I had with two rear teeth and accompanying inflammation. He is such a kind professional, the kind of man that you pull for to succeed. His staff are polite and well-trained, and I'm actually one of the few people on earth who likes to go to the dentist!!! go Dr. H. and go Coppell Family Dentistry!!

They charged us $500 for a cleaning and annual checkup. I have never been charged that much…read moreanywhere else.

MJ, Susan, and Cindy are absolute gems -- friendly, organized, and just genuinely lovely humans…read more They make the whole place run smoothly and actually make you happy you showed up for a dental appointment (which says a lot). Big shoutout to Carolin and Awilda (dental hygienist) - - AMAZING. So thorough, gentle, and great at explaining everything.The care here is top-tier. And yes, there's a new dentist in town. Dr. Patel, DDS, is straightforward, confident, and refreshingly honest. No pressure, no nonsense, just excellent work. I literally drive out of my way to come here and would do it again. Every visit is a great experience. Highly, highly recommend.

I am a new patient here. I came for cleaning and two fillings. I highly recommend this dentist…read moreoffice. The staff are super nice which is rare. Usually the front desk staff are rude but here, the dentist, front desk staff, dental hygeinist are all amazing. The dentist is not a car salesman. He recommends treatment and it's up to you to take it or not. No pressure. I did not think he was conservative either. Sometimes I go to a dentist and I went for a cleaning but he tries to get me to get a lot of procedures that maybe pure cosmetic but not medically necessary. Make this your next dentist office home.

I wanted to submit a review of an experience I just had with this office. I visited this office on…read morethis past Monday not even a week ago today, for a broken tooth. The doctor added some small type of composite on the tooth yet still left a gap in the tooth costing me $196. I wasn't happy with the look yet I didn't complain. Today I reached out to the office explaining another tooth that is now giving me tooth pain and asked for an antibiotic be prescribed for the infection. They refused to assist me saying I need to come in and let him take a look just to obviously get more money. They have my X-ray and I clearly explained the only one tooth it could be when they asked to count the tooth from the back! The sassy receptionist jumps on the line and asked the same question I had already provided and asked the name of the pharmacy. I gave pharmacy name and address yet she said to text her the number. Needless to say I will find another dentist that care more about patients than trying to get someone in to charge the insurance and myself out of pocket for something that clearly could be called in. The rep asked can I come in at 1. I explained I am currently at work and cannot leave and come in. They are a Rip off and would rather leave their patient in pain! This also by the way was my second time in the office so they have all my medical history and I've went through all exams!! The tooth clearly has infection or the tooth would not be hurting!!! I even explained I had not slept due to this tooth waking me through the night! Did they care? ABSOLUTELY NOT!

Dr. Madiha Bhatty was great. The front desk was helpful and kind, which made check-in easy. Dr…read more Bhatty was very thorough -- she took an x-ray, explained exactly what was wrong with my teeth, and even pointed out a toothache I already knew about. She warned me it could turn into serious pain soon, which it did. She measured me for a crown that same day and scheduled me for a root canal the next day. She explained everything clearly and made sure I understood the process. The root canal went smoothly, and she was able to fit me in quickly for the crown. The surgeon she referred me to was also very professional. Overall, it was a smooth and efficient process. Dr. Bhatty knows what she's doing and made it easy to get the care I needed. Highly recommend.

I brag about this place ALL the time! Quality care, kind, caring, and always remembers details from…read moremy previous visit. This is such a warm and welcoming office, with honest, thorough, and thoughtful people working in it.

Dr Pruett and staff are the best ever! They are kind, caring, gentle and communicate everything in…read moredetail. I will and always recommend Coppell Heritage Denistry and thank my SIL for her recommendation

I've been going to Mason Dental in Grapevine for the past five years, and as someone with severe…read moredental phobia, I can honestly say they are amazing. I tend to get very anxious beforehand, especially when something unexpected happens, but from the moment you walk in the door, the entire staff and doctors make you feel comfortable and at ease. They use the newest dental technology and are clearly committed to continuously educating their staff, which really adds to the level of care and confidence you feel as a patient. The compassion, professionalism, and follow-up are truly exceptional. I also want to give a special shout-out to one of their newer dental assistants, Aubrey. She was an absolute pleasure to spend several hours with today, and for the first time ever, I'm actually looking forward to my next visit. I can't recommend Mason Dental enough

Be very cautious - all about money, not the patient…read more I visited Mason Dental for a new patient exam after calling ahead and confirming that my insurance will most likely be covered. I was told that insurance would be verified and that they would submit everything for a coverage estimate prior to treatment. After my exam and X-rays, I was informed that I had periodontal disease and would need scaling and root planing. I was also told I had approximately nine cavities and was strongly encouraged to proceed with laser treatment that was not covered by insurance. At no point did I feel I was given clear, conservative options or a breakdown of urgency versus elective procedures. The initial visit resulted in a $200 charge, and I was quoted approximately $800 for the recommended deep cleaning. Because the diagnosis felt significant, I sought a second opinion as I've never had periodontal issues and receive regular cleanings (I worked in the dental industry for years). At another dental office, I was told that I do not have periodontal disease and do not need scaling and root planning cleanings. Their review of my X-rays showed no signs supporting that diagnosis, aside from two isolated pockets near areas where my wisdom teeth had previously been extracted. Then was informed I have two areas on my molars that needed very small fillings on the occlusal areas. They were shocked my Mason Dentals treatment plan! Based on this second opinion, I'm concerned about the difference in diagnoses and the treatment plan I was given. I would recommend getting a second opinion before proceeding with Mason Dental.

I was very picky when it came to picking an oral surgeon to remove this bump that was on my lip…read more(biopsy was performed). I did a lot of research on who to go to and was glad I went with Dr. Steele. The entire process went smooth from consult, to financial, and then to my procedure. I really didn't feel any pain at all for the entire procedure. I was pleased that the doctor called me the day after my procedure to check up on my status. Today is day three since my procedure and I have not experienced any discomfort or pain at all, I have not needed any pain medication. My lip is healing very quickly and looks cosmetically good. So I am very happy. Great service, great doctor!

I cannot express enough about how absolutely amazing and wonderful Dr. Steele is! He truly has a…read moreheart of gold! He is the ONLY oral surgeon that I trust for myself and my family. We are forever grateful to have met him. Dr. Steele is patient, full of knowledge, and does everything in his power to help! His staff is always friendly and tremendously helpful.

BEST CLEANING EVER!! Jennifer cleaned my teeth today!…read moreShe really took the time to make sure everything was completely done. Believe me-not all hygienists are the same! Thank you Jennifer! You are my "go to" hygienist!! The office offer a very very reasonable insurance plan. We spoke with Bobbi on the phone that explained what was offered and got me in for an appointment quickly. Once I arrived, the office was beautiful, clean, and welcoming....good music too. I met with Bobbi and even got a welcoming gift as a new patient. After Jennifer worked her magic, I met with Doctor Horton. He went over my teeth and areas that needed to be watched. I could let he knew was an expert in his field with a great "bed side" manner. (I heard him with an Eleven year old patient before me. Dr Horton was so engaging with that young patient) I wish I could give more than 5 stars! I recommend Sandy Lake Dental 100%!!

I love this group even more now than I did before I lost a front tooth just hours before I needed…read moreto be at the airport for a very important trip- YIKES! I called them and they got me in immediately, where x-rays determined that it was only a crown with a root canal. The dentist came up with a plan to cement my crown back in, but they didn't stop there. The dental assistant basically dropped everything to make 2 dental trays to house the tooth in case it fell out during my trip! I was able to pick up the trays on the way to the airport. I couldn't ask for a more caring, compassionate staff.

Great and excellent service all around I'm giving 5 stars really good service. thanks a lot staff.read more

If you're looking for someone who is passionate about dental health, Tawona is your girl! Tawona…read morelove all things teeth and takes pride in serving her customers. Give them a call! Thanks

I'm beyond frustrated and disappointed with this practice and I would recommend taking your…read morebusiness anywhere else. I had originally done my consultation with Dr. Baugh, but on my second visit I wasn't told she had left and I'd be with a new dentist until I had already paid and was in the dental chair. Dr. Murad did successfully fill some cavities, but one of my teeth (which had no pain before the first visit) has been very painful while chewing and flossing ever since he worked on it. I came back for them to fix it, only to get poked and prodded for 20 minutes to "test the nerve" (which I had already told them was painful), completely redo the filling, and have all the pain come back when numbing wore off. I'm visiting another dentist for a second opinion, and have tried to contact The Lewisville Dentist multiple times over the past 2 weeks to try to process a refund on my remaining balance and to send my X-rays to me (they had to take so many when redoing the filling that now my insurance is concerned with covering more this year). While trying to contact them I was told that they needed to get more information and would call me back (they never did), when I called them back today, they left me on hold until their business had closed after I had told them I needed to speak with someone. I'll update with the second opinion, as well as when/if (emphasis on if) The Lewisville Dentist is able to return a customer's call, take actions to process requested refunds, or actually transfer requested medical information to their patients.

Dr Murad and his team, including Mattie, provide excellent care. They both went beyond my…read moreexpectations getting a filling and crown yesterday. Instead of rushing through for the next patient-my experience at a previous clinic, they both took time to make sure my bite was correct and the temporary crown fit correctly. I also had NO PAIN!! Dr Murad takes time to carefully explain everything before beginning. The office staff, including iris , go the extra mile to help with insurance and answer questions and provide needed paperwork for reimbursement for FSA. All of the staff, including Dr Murad, are friendly and caring. Our family is so thankful we found an excellent, friendly, trustworthy practice!