Don't wasn't your time here. Complete joke. No one knows how to do their job. They gave us the run…read morearound for 2.5 hours so we finally left and will go somewhere else. Congrats, you lost 2 customers.

Megan the Receptionist is very rude, put me on long hold /dead air, then hung up on me while I was…read morespeaking and is the face of the company and this dental office which gave a horrible first impression. Definitely do not feel comfortable seeing any dentist about my dental health here at all. Lost me as a patient.

Kindest people, always on time, fair prices! Couldn't recommend this dentist or staff any higher!…read moreGreat people.

Friendly Office and Staff. Great service, always on time. Thorough and pleasant experience.read more

These guys are great. They make sure to call you before your appointment. They know your name when…read moreyou walk in, and the entire staff really nice. It's one of the best dentist experiences I've had and I don't like going to the Dentist.

Terrible service, over charge and booking is months out. Moved to the area, tried Prestige hoping…read moreto find a family dentist. They wanted to replace every filling I have ever had with a crown. I started with the plan they created. The actual problem I had was an implant coming loose. They ignored it, kept trying to get me to put more crowns in. But then charged for implant maintenance. Finally gave up and found a Dentist that would actually help.

Be very cautious - all about money, not the patient…read more I visited Mason Dental for a new patient exam after calling ahead and confirming that my insurance will most likely be covered. I was told that insurance would be verified and that they would submit everything for a coverage estimate prior to treatment. After my exam and X-rays, I was informed that I had periodontal disease and would need scaling and root planing. I was also told I had approximately nine cavities and was strongly encouraged to proceed with laser treatment that was not covered by insurance. At no point did I feel I was given clear, conservative options or a breakdown of urgency versus elective procedures. The initial visit resulted in a $200 charge, and I was quoted approximately $800 for the recommended deep cleaning. Because the diagnosis felt significant, I sought a second opinion as I've never had periodontal issues and receive regular cleanings (I worked in the dental industry for years). At another dental office, I was told that I do not have periodontal disease and do not need scaling and root planning cleanings. Their review of my X-rays showed no signs supporting that diagnosis, aside from two isolated pockets near areas where my wisdom teeth had previously been extracted. Then was informed I have two areas on my molars that needed very small fillings on the occlusal areas. They were shocked my Mason Dentals treatment plan! Based on this second opinion, I'm concerned about the difference in diagnoses and the treatment plan I was given. I would recommend getting a second opinion before proceeding with Mason Dental.

I've been going to Mason Dental in Grapevine for the past five years, and as someone with severe…read moredental phobia, I can honestly say they are amazing. I tend to get very anxious beforehand, especially when something unexpected happens, but from the moment you walk in the door, the entire staff and doctors make you feel comfortable and at ease. They use the newest dental technology and are clearly committed to continuously educating their staff, which really adds to the level of care and confidence you feel as a patient. The compassion, professionalism, and follow-up are truly exceptional. I also want to give a special shout-out to one of their newer dental assistants, Aubrey. She was an absolute pleasure to spend several hours with today, and for the first time ever, I'm actually looking forward to my next visit. I can't recommend Mason Dental enough

First time visiting that office. It went super well. I love the customer service very fast. Girls…read moreat the front desk are very welcoming. Didn't have to wait forever to be called in. The doctor is professional and makes you feel very comfortable. Also very knowledgeable. Would recommend!

Nice to be first. Great service. Deep clean and a two wisdom teeth removed with zero pain during…read morethe removal. Highly recommend.

I have always been afraid of the dentist, stemming from a bad childhood experience. So, I have…read morealways avoided going unless it was bordering on urgent. The first time I visited The Dentist Off Main, I was terrified. I had to have nitrous just for a cleaning. They were patient and kind, and didn't make me feel silly or cowardly. They just took care of me and my teeth. Almost 2 years, 2 wisdom teeth, and a bunch of cleanings later, I got up this morning excited to go to the dentist because it meant I could sit back and relax for 20 minutes. Dentist=Relaxing now.That's pretty much a miracle. I see them regularly without any fear or hesitation. Maybe the better indicator of how much I like them is that I moved my son from his fantastic pediatric dentist into their care and also convinced my mother and husband to make Dr. Luczak their dentist. Dr. Luczak, Kerri, Ann, and Jolene are the best.

I absolutely LOVE this dentist. I bring my 4 kids here as well and they are so so good with kids!…read moreMy last dentist told me I had 3-5 cavities every time I came in and I finally went to get a second opinion here and they told me I had zero cavities but pointed out (the same spots my last dentist told me there were cavities) and said that we should keep an eye on those spots and to remember to floss in those places better and sure enough 2 years later and those spots are still good! My old place just wanted $$ and I am So glad I found a dentist I can actually trust! When my little one smashed his teeth up into his gums after tripping and hitting his mouth, they fit him in right away and were so good with him! My daughter gets super anxious with all things dentist and doctor and she loves the staff here! 10/10 best dentist ever.

recently had a deep cleaning, filling, and retainer fitting by Dr. Sangeeta Prathipati…read more and I couldn't be more pleased with the experience., the care and attention to detail were outstanding. The deep cleaning was thorough yet comfortable , the filling was done seamlessly, and the process of arranging for my retainer was smooth and well-explained. Very professional, friendly team. Been to few other places thru the years but it's the best I've ever been to. Thx Dr and team. Highly recommended.

Ok, so let me be very upfront, I have not been to the dentist in over 18 years! From the moment I…read morearrived and now through 4 fillings and deep scale? cleaning I have felt completely cared for and all my concerns have been handled, Varsha Kulkarni and her team are incredibly patient and kind. I am very, very pleased and for those of us who are scared- come here and have your fears fade away!

Dr. Madiha Bhatty was great. The front desk was helpful and kind, which made check-in easy. Dr…read more Bhatty was very thorough -- she took an x-ray, explained exactly what was wrong with my teeth, and even pointed out a toothache I already knew about. She warned me it could turn into serious pain soon, which it did. She measured me for a crown that same day and scheduled me for a root canal the next day. She explained everything clearly and made sure I understood the process. The root canal went smoothly, and she was able to fit me in quickly for the crown. The surgeon she referred me to was also very professional. Overall, it was a smooth and efficient process. Dr. Bhatty knows what she's doing and made it easy to get the care I needed. Highly recommend.

I had a root canal and crown done here last August and paid over $1,300 out of pocket. When my…read moreinsurance EOB came back, it showed I'd been significantly overcharged -- by $350-500 more than what I actually owed. When I asked for a refund, they only gave me back $74 and refused to refund anything on the crown, even though the same overpayment issue applied. I recently had work done at a different dental office and, after raising a similar billing discrepancy, they refunded me within hours. That experience showed me how this should be handled. Double-check your bill against your insurance EOB before paying here -- this office doesn't proactively fix overcharges, even when the numbers clearly show you're owed money back.

I am a new patient here. I came for cleaning and two fillings. I highly recommend this dentist…read moreoffice. The staff are super nice which is rare. Usually the front desk staff are rude but here, the dentist, front desk staff, dental hygeinist are all amazing. The dentist is not a car salesman. He recommends treatment and it's up to you to take it or not. No pressure. I did not think he was conservative either. Sometimes I go to a dentist and I went for a cleaning but he tries to get me to get a lot of procedures that maybe pure cosmetic but not medically necessary. Make this your next dentist office home.

MJ, Susan, and Cindy are absolute gems -- friendly, organized, and just genuinely lovely humans…read more They make the whole place run smoothly and actually make you happy you showed up for a dental appointment (which says a lot). Big shoutout to Carolin and Awilda (dental hygienist) - - AMAZING. So thorough, gentle, and great at explaining everything.The care here is top-tier. And yes, there's a new dentist in town. Dr. Patel, DDS, is straightforward, confident, and refreshingly honest. No pressure, no nonsense, just excellent work. I literally drive out of my way to come here and would do it again. Every visit is a great experience. Highly, highly recommend.