I do a lot of Amazon returns here, and this store has mixed up my "no box, no label" packages on…read moremore than one occasion, so I don't get my refunds from Amazon--and there's nothing I can do about it! (I save all my receipts from the UPS store, but Amazon couldn't care less.) For example, I had three items to return: two with the same QR and one with a different QR, but the UPS store must have put them all together and/or mislabeled them, so they all went to the same place. I got a notice from Amazon saying they received a product they weren't expecting and they wouldn't give me a refund for that item. Grrrrr.

7-29-24 Monday Morning…read more Came here like everyone else on this line to do an Amazon return. I had my QR code that they scanned and the item was in its inner carton that it was received in. Once it is your turn it takes about the 30 seconds the entire transaction. Nothing out of the ordinary or above and beyond for this visit. At least I am getting around finding out where these places are in my new neighborhood. There was no payment to be made as the return shipping is no cost. The quality of the item was not what was advertised so it went back. If everything was as presented Amazon would get less returns and UPS would only be delivering not taking unnecessary returns.

excellent customer service for my FedEx needs. Have used this company for many things besides FedEx…read moreservices. Copying and oversized plats also.

Total jerk. I was trying to do a FedEx return and the…read morebuilding was blocking my cell signal and I couldn't get a signal so I opened the door and held my phone to gain a signal for my FedEx label. He yelled at me to close his door but I explained I couldn't get a signal for my print label without the door cracked. Horrible.....FedEx should revoke his contract

I made such a mistake choosing Island Printer in Hilton Head to make my business cards. They were…read morevery expensive and pre-charged me without showing me a tangible sample. When my order finally arrived after waiting 2 weeks, the cards looked awful. The colors and text were so faint that they weren't ledgible. I told the 2 ladies that run the shop that I couldn't use the cards and asked if they could reprint them (without charging me). They told me that was not possible and would not refund my money. I left the box of the cards on their desk and walked out. After that horrible experience, I found a print shop in Bluffton called Accurate Litho. Excellent customer service, reasonably priced, printed a sample for me before they ran the order and I didn't have to pay for that order until I picked the cards up. I was completely satisfied. Ironically, the gentleman at Accurate Litho knew of the management and quality at Island Printer and wasn't surprised, as he had heard of other's similar experiences numerous times before.

The owner was amazing! She took my small print project and gave it the attention and expertise…read moreexpected for a much larger and more lucrative...for her, project. Take all your printing projects to her!!!!!!

They weren't the easiest to find, but they were very easy to work with. I've used them twice very…read morerecently while this is my first review. I'd seen the negative reviews regarding the staff, but didn't experience anything negative. While SC has relaxed their COVID rules, the UPS store during the first visit was limiting people into the store and strictly adhering to the mask rules and distancing. The second time after masks weren't required, most of the staff were still wearing masks along with most of the patrons. My drop off was very easy. They took me quickly, reviewed the information and even though the return I had was at the weight limit, there were no issues. They handed me a receipt and tracking information. The employees I worked with were very friendly and helpful----- as well as efficient.

Every time I go here I kick myself for not driving to the Buckwalter or other location where there…read moreis WAY better service. A younger, thin man, who has been there a while, is the most rude service person I have ever encountered. I have no idea how the owner doesn't see how he treats people. Today I had two soft packages to return to clothing stores. These were not inexpensive clothes either. He watched me tape the packages up and then when I got to the counter, he said "taping those packages was a waste of time and tape, I need to open them" and then proceeds to pull out an knife and slice right through each package down the center so aggressively! I said "WOAH, excuse me, but those are clothes in there!" And he said "Yeah whatever." I could NOT believe this happened. I finally called the owner and complained about him. This is so over the line and unacceptable. I will never go back and if you do go, don't go in his line!!!

One star as it was open!! Messy !…read moreNo one to help. Waited in line to mail package then waited in line again to pay! The guys we spoke to were courteous but the long wait for service unacceptable. Sad part is Amazon returns are no longer accepted at FedEx unless you pay 6.99. Have to go to Staples to return now. Horrible!

I ordered brochures and business cards to be print on demand at the local Bluffton Staples store,…read moreand when I went in to pick them up, they said "oh we can't do that order because our machine is down". Nobody called me, nobody had any desire to help me, they just canceled my order and didn't refund the pre-payment that I made of $133 so now I can't re-order the print to be made at another store because I will be double charged. They completely ruined the timing that I needed the print job done and didn't even care to try to help me... I can't even transfer the order to another store because the stores don't "talk" to each other.

The BEST staff and service. I've lived all over the US and have never encountered a more…read moreservice-oriented, caring and professional staff than the team that works at this UPS Store location. They are the embodiment of true customer service that you just don't experience elsewhere these days. A special shout out to Rachel who is always friendly and goes the extra mile to recognize you, offer advice and always with a genuine smile. The whole team here has made our experience moving to a new place much less stressful knowing they care about our needs. Great team!

The staff is not helping at all, they will never check and attempt to help just keep saying the…read moresame thing, no manager available. DO NOT USE THIS STORE IT WILL RUIN YOUR DAY! SWEAR

Great service and fantastic results. Went here after Staples office supply couldn't do a job due…read moreto broken equipment...glad I did. Will be back for sure.

Not Good. Simple Business Cards printed on paper that was as flimsy as basic copy paper (think…read morePrinter paper). I asked the desk person to duplicate my current business card (& even left a copy of it with her). She matched the color, and assured me that it would be the same bond of paper. It wasn't! Murr is good for very basic print jobs, but is out of their league for anything beyond that. Charleston has a much better selection of quality Printers.

Beautiful, durable copies from delicate ancient papers. That crew is genius. Their machinery is…read moretop rate. Till they described how one machine worked, I thought I was seeing a CAT Scan. Picking up my second order today.

In 1979 my Aunt made a needlepoint of me playing my guitar. Over the years, and many moves, the…read morenicked frame took away from the beauty of the art. The Great Frame Up in Bluffton, S.C. revived my special present and made it look better than ever! Chas knew exactly what colors and style would enhance the beauty and pull out the thread variations. They treated my inexpensive needle point like it was a priceless piece of art - with care creativity! Thank you!