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    Houston We Have A Problem - iPhone Repair

    4.2 (153 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 1 week ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Houston We Have A Problem - iPhone Repair

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    These phones have a problem...I don't anymore.
    Chris G.

    The battery to my IPhone 8 needed to be replaced like years ago. Rolled into Houston We Have A Problem...and now I don't have a problem. Not only did I get new battery I got a cleaned up phone I can really use again. Great local business that fixed me up in about 2 hours. So while you waiting go hit up Sushi Pier 1 with all you can eat or Costco, which are all right next door. The shop was extremely clean and staff was trustworthy...beam me up Houston, I will return.

    Sarah W.

    Never solved my complaint and changed their verbal "warranty" and even a year later I feel like they cheated me on a used broke phone.

    First time here
    Amy O.

    What do you do when your spouse keeps complaining about his I phone 6s plus not charging ?? After several weeks of comments (about how the phone won't hold a charge or the charging cable keeps falling out) I figured I should start researching.. At first we were going to just get him a new phone (XR)... but then after you tubing how the charging port could easily be replaced... here we are! There were several repair shops that could do this service, but since I was going to Costco, this was perfect. I messaged thru Yelp to get a cost and availability. It took a little longer than expected but in the end, hubby was happy to get his phone back and fixed under 45.00! I checked in so I got the 10% off!

    Kimberly N.

    I am so impressed with this business!! My iPhone was water-damaged - black screen with no way to access my data. I thought the pictures not saved were lost forever. Some of those included my mom, who passed away. I left the phone with them overnight and received a call the next morning saying they fixed it. As part of the repair, they replaced my cracked screen -- and no data was lost! Plus, the cost was very reasonable! But I don't think I could put a price on those pictures of my mom. I highly recommend Houston We Have A Problem! Thank you!

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    3 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great service! Had a really beast up iPad I thought was totaled and they fixed it right up! 10/10 would recommend!

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    8 years ago

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    7 years ago

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    2 years ago

    Brought phone in a Saturday and the service was fast, friendly and reasonable cost. Thanks!

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    4 years ago

    Great service! Fair prices and even gives you further discount with the 10% off Yelp coupon. Same day and product looked like new! Thanks!!

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    3 years ago

    Great job and great value. I will definitely be back for future needs. I had my son's phone fixed and it works like new.

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    2 years ago

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    Page 1 of 4

    Ask the Community - Houston We Have A Problem - iPhone Repair

    Review Highlights - Houston We Have A Problem - iPhone Repair

    It was super fast (about 10-15 min) and I can't even tell that's it's a replacement screen.

    Mentioned in 5 reviews

    Read more highlights

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.0
    (75 reviews)

    My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

    This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

    Batteries Plus

    Batteries Plus

    4.3
    (124 reviews)
    $$

    I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

    What a great place for all of your battery needs. As I approached Batteries +, I was quickly…read moregreeted as the door was held open for me. There were several customers ahead of me but their questions and needs were promptly met. I had a question about a fire detector and it was answered and a permanent remedy for as recommended. In addition, several customers need help bringing large batteries in and the staff gladly went to their cars and carried them into the store. All my battery and light bulb needs will be taken to Battery Plus.

    Moon Cell

    Moon Cell

    2.2
    (6 reviews)

    This guys are fast and affordable. They really went out of…read moretheir way to make sure that my phone was not only fixed properly, it was also done faster and with even more accommodations, and I'll not say in detail- but it was above and beyond! Great service! Great prices! Great attitudes! The Only Place in the area I'd take my phone to.

    PLEASE PLEASE NEVER TAKE YOUR DEVICE HERE…read more i brought my ipad in to fix the screen. it turned on fine, which WAS DISCUSSED. suddenly the 30 min process took 1 hour and finally after sitting with a screaming toddler for that duration, i was told to come back in 3 days. a week goes by and i hear from no one, so i go in and SUDDENLY i have a broken motherboard, was told its not fixable and to "just get new ipad".??? no communication or contact whatsoever. i took it to another store, u break i fix, that i have a written testimony from saying it was tampered with and damaged from straight up negligence. today i sent my husband back to speak with the dude and he said "oh no it was already broken like that when she brought it in" without any further information. my husband did not come with me when i brought it in, so there's no way he could have known who he was talking about. also, i can prove the date i brought it in i was using it because it was still working (i took pictures of my son so it'll be date stamped, and the ipad isnt linked to a phone), just needed a new screen. so the dude BROKE my motherboard and tried to brush me off. proceeded to tell my husband to "f*** off you're wasting my time" instead of right the situation. to top it off, there were two gentlemen already there who were arguing about the same thing! they came in for a broken screen and suddenly their phone speaker and camera doesn't work. AVOID AVOID AVOID. taking him to small claims and hopefully shut these guys down.

    Houston We Have A Problem - iPhone Repair - mobilephonerepair - Updated June 2026

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