I came in to get a return address shipping label printed and the team was a bit rude, it honestly seemed like they didn't want to help me with my request. I was told it would be "very expensive" ($8), that it wouldn't be ready for at least an hour, and that they had lots of other customers and orders in front of me. When I politely expressed that it felt like they didn't want to help me so I'd figure it out somewhere else, they became defensive about how I'm not their only customer (one other person had walked in at this point, 2 staff were working). Anyways, the guy at Epic Print Pros down the street did it on their label maker for free in less than 5 minutes while I got to pet the shop dog, Kora. Take your business to Epic Print instead, they'll keep it easy and kind. read more

I would give 1.5 stars because the printing quality was fine, and they did laminate it as requested. However, everything else about this entire order was incorrect. read more

Not a good experience. After using copy copy for 30 years in Frisco I won't go back. Rude and confrontational customer service. My project was not good. I ended up with a cutting craft project I don't have time for. I was told my previous project was not charged properly and it would "cost way more" and I asked for a quote on a the cost before deciding. Then I get an email saying the project was complete. I pick it up and it was not what I wanted. When I expressed my confusion I was told to come back and talk to someone else and I don't have time for that. Now I'm stuck trying to measure and cut things laminated and if I wanted to do that I'd have done it myself. Not to mention the small pastry signs are all crookedly in the laminate and I'll need to be careful trying to cut this nonsense myself. I asked for 3 of each and only got 1 of each. Last time everything came cut and laminated in a nice box. This time I walked out with a giant sheet of laminated signage I need to cut myself. I'm going to see if a different printing place can do it right. I've heard Epic printing is good. I felt like no one really cared and that I was asking for too much. In reality I would have paid whatever it cost to have it done right. read more

CopyCopy is professional, fast, very knowledgeable and affordable. I took in 2 pdf booklets, wanted spiral binding, on a Thursday. I picked up the beautiful booklets on Friday. I received great customer service. I support this long time local print shop. Thank you!!! read more

Do NoT go here to get your passport photo taken. They have a dispute with 2 post office passport services around town where they will not accept photos taken from this copy place. Its the wrong paper that they print on and the picture is not the right size. The copy place is fully aware of this yet they do not change and chose to have a dispute with 2 passport usps offices. (There's only 3 passport usps around town) Copy copy do not tell you these disputes when you buy your passport photo but just tell you that the photo is not refundable. You can only come back and retake the photo that passport services will not accept. I said I understand that they won't give refunds but asked credit for copies and they refused. I think it highly unfair that this copy place knows that their photos will not be accepted by passport services but continue offering the service. Passport service at usps told me that they had meetings and have told copy copy to stop offering this service. So the one stuck paying for it is the customer since copy copy won't even give you credit for copies etc but only another photo that passport usps will not accept. So I was inconvenienced by having to reschedule my appointment with passport, go to Walgreens to get proper photo taken and pay twice in which copy copy was not apologetic at all. It is a dispute between copy copy and usps but they said it was not their problem but apparently their customers'. read more

Not open on weekends???? At least for a few hours, surrounding counties do not have printing services and most do their "chores" on the weekends. I'll take my business somewhere else :( read more

I think, Always great service and delicious. Also chipper than other place.. When I wanna add walnut, it's free.. So good~ So nice~ read more

Terrible customer service. The employees don't even acknowledge your presence and then act put out when they are addressed. I will steer clear of this store in the future. read more

Gave it a 4 star at first, but continuing to come here made the jump to 5. It's just really an over good vibe experience. Everyone is super friend. Thank you Copy Copy. read more

Was quite clear about our deadline; needed a poster, 300 flyers, and two thousand business cards. Was on phone and/or email every day until pickup. Kristina was quite nice and helpful but sadly was off the day of pickup. Was "helped" (if you can call it that) instead by John; who couldn't even find our order (was sitting right on counter); I finally recognized our colors and pointed it out. Then he tells us that the business cards weren't done because the machine was broken! Drove 90 minutes one way to get to this "business"; how management of this joke of a printing business failed to contact us when its machinery broke is BEYOND ME! Then this clown tells me that they "could have run them on the other machine, but that would take a while". #^%#@%! Ultimately we got the cards done next day from their competitors in Winter Park for half the price! In reviewing the poster, we also found that they chose to replace the Facebook & Twitter logos we had submitted. After all that, I attempted to contact their owner who was non responsive. Basically these guys suck in the worst way; steer clear! *UPDATE* Was contacted by Elbert, the Manager of this store; he expressed his sincere apologies (you can tell when someone is toeing the line or when they are sincere) on behalf of Copy Copy; assured me he would speak with his staff to compliment & correct where necessary. He was also kind enough to provide a full refund (even though I said I felt it a bit much since we had gotten the flyers, etc.). As business owners/operators, we are only as good as those representing us; Management did the right thing here; went above and beyond in fact; would give them another shot. read more

Have used Copy Copy for years!! Always helpful and prompt! Thanks John and copy copy staff you rock!!!! read more

I came into there to print out a picture I had on a USB drive but some lady said the picture was too small to have it blown up. She then directed me to some long haired guy named Albert who helped me search the web for what I was looking for. He found a much nicer picture than what I had originally. The picture was for a friend's birthday and he's going to absolutely live it. Albert even went on he extra mile to direct me to a place to frame it. Anyway, he saved me a lot of money and time and I walked out that store with more knowledge. Thanks! read more

Best place in town. I stopped in for a last minute job and I thought I didn't have a chance to have it same day because I had to go to the airport. I talked to Albert and he was patient, professional, and got my order done without a problem. I've been to other places and these guys were on it. Definitely will be back and not so last minute. read more

Terrible customer service and product. Opening girl walked in 15 minutes late to open the store and had zero sense of urgency. My boyfriend and I needed some stuff for an event we had in Denver and he dropped the things off the day before and told the girl he would be back the next day when they open to pick it up. And she said that would be fine. Then in the morning none of it was even touched. She then complained about how she was "hungover and didn't want to do anything" it took her 40 MINUTES to finish only half of what we ordered. Said it would take another half an hour! For the t shirt machine to heat up. So we left with only half our order and were twenty minutes late to our event in Denver. We will be taking our business elsewhere. I will be calling to complain to the manager tomorrow morning. read more

Came in to get some pages laminated. They said it would take 15m for the machine to warm up. No big deal; we said we'd run some errands and come back. Came back an hour and 40 minutes later and they forgot to do it. The machine timed out and we had to wait for it to warm up again -- another 10-15. While waiting, the music they were playing dropped the F-bomb a few times. Nice. Not impressed. read more

I guess could be better, ordered some paper to print a bulk flyer. Never called to tell me the paper was ready. No comunication, we made sure that a call would be made to tell us to come and finish the project, the ball was dropped. All people working their could care less accept the person who made things right, can't think of their name but saved the day. After getting upset and complaining we where comped a large some of the money total $$$ amount. I have had good luck with these guys but I think things could of been handled better.I wish their was another local printer but this the only game in town. read more

they did a great job on our Christmas letters. The first run came out a little too dark and they were happy to reset their printer and run them again to our satisfaction. Very nice folks and reasonable pricing. read more

The customer service here is terrible. They're rude and ignore you when you walk in. I got a passport photo taken here, it was quite literally the worst photo ever taken of me. I had to go get it re-done somewhere else. I've been here a handful of times over the years, it is always a bad experience. read more

I've used them for years, always great service and results. I've taken them some odd projects, like printing out huge patterns on blue print paper for a whitewater dory. They figured it out, and got it done, perfectly! If it's weird, or if it's simple, take it there. read more

Copy Copy was the best! Working in the hotel industry I know something about service and these folks deliver. We realized that our sales manager who was traveling for an industry trade show in Keystone was without business cards. Copy Copy was happy to print an "emergency express" batch SAME DAY! Thank you Copy Copy, you saved the day! :) read more

End product was nice, but the journey to get there was torture. Placed my order, then waited for a proof, and was never called. When calling to ask if it was done, I was told by the owner that if they were to call everyone when their stuff was ready, they would have to hire 2 more people. The graphic designer was rude and was obviously insulted every time I wanted to make a small change, and kept telling me how expensive it would be to make changes. "our time is your dime" is the exact quote he used several times. They lost the order with all the details for about a week, including the chip with my logo, and all the while I was very patient. Finally, I called several days later to get an estimate of when the project would be done, and they told me it had been there for a couple days- once again, no call. Typical Summit County customer service. I would drive to Denver in a heartbeat rather than give them my money again. read more

Was a pleasure to work with Buffy at Copy Copy. She made some last minute changes on our flyers for me and got the job done quickly and without any complications ;) read more