I have been a customer here for years. The staff has always helpful to answer questions…read more The store is organized clean and has what I need.

Employees were Rude and not helpful. Went to do a fax in the machines. Paper got stuck employee…read moredismissed and didn't communicate

Gateway is one of few stores in the Rio Grande Valley that specializes in teacher supplies. Though…read moreit's a great place to find office supplies in general, their focus is more of things that teachers specifically need. You can find a variety of things divided by content area such as posters for your word walls, borders. Stickers, student achievement certificates, and a myriad of other things. This location even has a laminating machine that's affordable for you to laminate on. Sometimes, you can use the machine for free depending on how much you purchased. My one caveat with this store is that it seems to mark up the prices on their items so that they can offer "discounts" to schools who bring in their purchase orders. Often, the price of items found in the store can be found online much cheaper. Unfortunately, they do not do a price match on online items, so if you aren't going in to buy things through a purchase order, expect to pay prices higher than normal. Other than that, their selection is quite varied and you can have your items faster than waiting for them to arrive by mail. It's just a matter of how soon you need something.

Their customer service is amazing. Their prices beat most of the competitors and if they don't have…read moreit in store they will order it. Its amazing, recommended for teachers, any type of educator.

Went there yesterday to make several hundred copies for a job. The copy machine kept jamming and…read morethen would close the job. I had to restart 5 times. 4 times I selected to have the receipt emailed to me, (because it wouldn't print the receipt), so I could forward it to my company for reimbursement. I have not received the receipts in my email so I don't get reimbursed! The last time I had the manager put in her code so I could pay at the register. Again, The copier did not print the receipt. The Manager was obviously irritated that I had to keep calling her over. One of the times it turned out that the copier was out of paper. I will be here on a job for 5 weeks and will go out of my way now to go to Staples where the customer service and copy machines are much better.

Walked in with a broken screen on my iPhone. Told me, it would take a hour and ok if I wanted to…read morewait. Which I did. In about an hour my IPhone was repaired. At a fair price. A few months ago, at another store, it took two days, and was $30 higher.

I went to the company that my step father took his computer to get serviced with the last time. The…read moreguy did a quick check and diagnosed the problem in no time. We didn't get charged for anything.