Review based on initial visit…read more Receptionist was very attentive and detail oriented. However, Dr. Seltzer should take training on quality care. Not only did he make us wait (as he was leaning back on his chair) he left us waiting for about 30 minutes THEN rushed to get us out of the office. He didn't even give us an opportunity to ask questions. Overall, he was super unprofessional and impersonal. I should've given more credit to the Yelp reviews. If you have legitimate questions about quality eye care, save your time and look else where.

* This review is based on my consultation experiences, not the actual procedure. *…read more I had been thinking about lasik eye surgery for a few years but recently started really looking into it because wearing my contacts and glasses were becoming unbearable. I began my research last month and also asked some friends for recommendations. One of them suggested TLC and said he had a wonderful experience. I scheduled my consultation appointment via their website for the following Monday 3:30pm. I scheduled that appointment after another appointment at another company, since I figured do two appointments in one day. Come Monday, my eyes were dilated from the first appointment, which I did not predict was going to happen. I figured TLC would not be able to check my eyes due to the dilation but I went anyways so I could ask some questions and schedule another appointment. The entrance to office was a bit tough to find for me, it was a very narrow road that I missed the first time and almost the 2nd time I went. The building was small compared to the other building next door. I parked and went inside the office. The waiting and reception area was small as well. The receptionist was pretty nice and had me fill out some paperwork. I waited a while and almost watched an entire show of Ellen DeGeneres talking to Bieber and then Shonda Rhimes. Finally, I was greeted by the Patient Consultant, Luisa, who seemed to be in a hurry. I explained to her what had happened and that my eyes were dilated from another appointment and apologized. She said they would only be able to do a simple screening then and that I had to be out of my contacts for 2 weeks prior to the consultation, which I did not know. She told me that she felt bad that I waited a while and I offered to come back another time, I just wanted to ask some questions since I had the appointment anyways. I went ahead and started asking her some questions, and was ready to jot down notes, but she said she'd be giving me a folder with the info later. Luisa went ahead with some tests and then had me watch a video on the computer monitor, which repeated for 4-5 times. Then Dr. Stelzer showed up to talk to me about coming back again in 2 weeks for a more in-depth exam because my eyes were still dilated and I haven't been out of contacts long enough yet. He went over the difference between Lasik and PRK, talked highly about Dr. Aran, and just spoke so fast that I still hadn't process the information. He said so far, I am a candidate for lasik, but they won't know for sure until the next in-depth exam. Afterwards, I was back in Luisa's office. She spoke really fast as well, seemed to be bothered by something, gave me a folder with some info in it about the center and doctors, and showed me a small brochure of Wells Fargo finance option along with the cost of the procedure: $2395 p/eye $4790 -$400 $4,370 After finishing, she closed the folder and was ready to send me out the door. I said, "Wait, I still have some questions to ask." She said, "Oh, sorry," but didn't seem sorry in my opinion. I felt so rushed and disrespected. I get it, it was close to their closing time, but let me ask my questions and don't rush me. My appointment was at 3:30pm and it took them a while to get to me. I was on time, I was polite, I waited, and I deserved some quality time instead of being rushed. She then told me to go to the front desk to make the next appointment. I left with such a bad taste in my mouth about TLC, but I still gave them a benefit of the doubt since one of my friends had gotten his custom lasik done here, and Cassie from Yelp as well. The receptionist scheduled me for 7/5 Tuesday. Days later, I got a call saying their doctors will be on vacation, so the center will be closed, therefore, they have to reschedule my appointment. At that point, I was annoyed. I canceled that appointment. Even though my gut feeling told me not to go back, and I had gone to another place for consultation during the 2 weeks, I went back to TLC anyways to give them another chance before my final decision. I called back and got an appointment for 7/11 Mon at 1pm. I arrived early, waited to get called. A staff led me to the room next to Luisa's office and did some quick tests. She was nice. Then she showed the results to Dr. Stelzer, who came by really quick, asked if I rubbed my eyes. I said, maybe when I woke up, but other than that, no. He said something about one of my eyes being funky, so I would have to come back in another 2 weeks to get tested, and not to rub my eyes. I was scheduled to come back in 2 weeks. When I got home, I made my final call of where to get the lasik eye surgery done and I am happy with my decision. Today I called TLC twice as a courtesy to cancel my next appointment, but was put on hold for more than 10 minutes each time. Overall, I did not have a great experience, but maybe you will :-). Definitely do your research.

My wife had a significant infection in her eye and this team was beyond miracle workers. Dr…read more Lazcano provided the highest quality care with a personalized approach. He saw her consecutively for three days and performed a procedure to remove the infection. Dr. Lazcano and team, we are so grateful for you all! Thank you

Recently got eye surgery, had a great experience. My mom recommended me this place. It worked…read morewonderfully for her too! Definitely recommended.

About a year ago due to my laser surgery which I had back in 1998 I had some cornea scar tissue…read moreover my eye lens No doctor would see me but it was here at Bascom Palmer with doctor Sonia Yoo.. where I got complete relief It was two different procedures two different eyes but here I am standing a year later telling you that it was the best thing that ever happened I'm able to drive again and I'm very much in gratitude toward their skills and their latest technology Thank you I highly recommend this place as I am so grateful

Had LASIK done recently, and it surpassed my expectations. There will be waiting involved at the…read moreinitial consultation. Bypass the main reception area and go directly to the LASER vision center to the left. At initial eval, you get a bunch of tests done at different stations. (Bring some work or reading to do while you wait.) Afterwards, you meet with the optometrist to discuss findings and see if you are a candidate. I was able to schedule the procedure quickly. I went w/ Dr. Sonia Yoo, who came highly recommended by my ophthalmologist friend who trained at same institution (Mass Eye and Ear). Had to wait some more day of surgery, but it was worth it. They give you 2 valiums (can take 1 or 2). You do another quick test. Then the procedure is done, which takes ~ 15 min. I felt no pain, and Dr. Yoo explained everything. You get a nice kit w/ a blanket, stuffed animal, eye shields, sunglasses, and eye drops - everything you need. They give you instructions on what to do. Best thing is to sleep afterwards, bc once the numbing drops wear off, some people experience burning/itching. I did not feel any of this because I fell asleep at home. The next day, I could see perfectly! I had no pain whatsoever. This is the best decision I have ever made, and the results are life-changing. Dr. Yoo is incredible. I had a lot of fear about the procedure beforehand and about possible complications. I am so happy about going forward with getting LASIK. Despite the waiting, I think this is the place to go.

I must say that I went there for an evaluation and they performed numerous tests at no costs to see…read moreif I'm an candidate for Lasik. I have been to 3 appointments but unfortunately, I'm not a candidate at this time. I was referred to a specialist for approval more like a second opinion on whether I would be a candidate for PRK or Lens implant since my cornea is very thin and I have extreme dryness. I must say the staff is outstanding. All of them are extremely professional, kind and caring. The two doctors are very empathetic and ethical. I appreciate Dr. Aldan's honesty. Was really impressed although, I received bad news and really wanted the surgery. I understand that I can't get it. She explained everything. I would definitely recommend Lasik MD.

Wow, wow! this location is incredible! The staff feels like family; it's as if I've known them for…read moreyears, Caro, Jess everyone including the doctor! They show so much care and passion in everything they do and how they helped me with my lasik procedure. I was beyond nervous but they helped me and walked me step by step, to accomplish my goal. I huge THANK YOU!!!

I had such a pleasant and very productive visit to South Beach Vision yesterday. The office is in a…read morevery nice neighborhood. The building is secured and clean. Office is very welcoming and cozy! And busy. The entire office staff is friendly, very professional (I've seen and spoke to 4 of them). Cozy and stylish seating area. They also have different brands of frames and we could find something really stylish! Sanitizers are everywhere around and also a sink with soap and paper towel. We really like it! Very very productive visit! Thank you very much!

This doctor is a true scam artist. My girlfriend Melissa went in to get a routine eye checkup,…read morewhich normally costs around $80-150. They ended up charging my card $547 for a routine eye checkup. What?!!??!?! What?!?!!?! WHATTTT?!?!?!?!?!?!!?!?!?!?!?!?!?!?!?!?!?!?! She told them that she needed everything to be able to get her glasses online and the contacts. And she went to go buy her prescription glasses online and they didn't provide the Pupilary Distance on the prescription and are telling her she needs to come back in and pay more money. WHATT??!?!?!?!?!!?! WHAT?!??!?! I do not even understand where these 5 star reviews are coming from this, company is a complete scam and should be put out of business. I'm reporting you to the BBB. To the Florida Department of Health, Florida Attorney General, Florida Department of Business & Professional Regulation, Federal Trade Commission. DO NOT GO HERE UNLESS YOU WANT TO GET COMPLETELY DEFRAUDED AND RIPPED OFF FOR SOMETHING THAT SHOULD COST $80-150. These people should be in jail for what they're doing to people.

Review based on first consultation:…read more Was recommended to this center by my eye doctor. When making the appointment, staff was very helpful and informative. Their is an ample amount of parking space. The center inside is modern, clean and smells very good; as well as the bathroom. The wait time was short and I did not have to wait a long time at all. The staff in the clinic was extremely nice, especially Lilian who guided me through what the procedure would be like and everything I needed to know before surgery if I decided to go forward with it.

Initially the consultation went good . The techs were extremely nice and it was smooth . The tech…read moretold me basically i had a cornea disease and wasn't a candidate for the lasik ... i am basically blind. The doctor however . So rude so unethical . Came in with an arrogant attitude , kept explaining a picture of my cornea when i can't see . When i explained to him i can't see he just said "oh well lean in so you can see" , so i told him to just make the page bigger so i can see and he got a nasty attitude and walked out and said "you can wait out there" i didn't know eye places could be so mean when they tell you have a disease that your eyes are just gonna get worse . No wonder they have one review ... thumbs down for me

Waste of time. The interaction between myself and Doctor Flores could've been better. I stated all…read moremy eye issues I've dealt with prior to seeing her and nothing was followed up on, no further information was given regarding my eyes or the state they're in or if they've gotten worse or what I can do to improve on them, only a follow up. In addition, how is it that the doctor in the office accepts an insurance that the optometrist in the SAME OFFICE does not accept. I was made to wait an extra half hour with the hope of being able to see the optometrist only to find out she doesn't accept my insurance, the same one the doctor just saw me with. Unbelievable, this is a joke and overall a waste of time in my case, I strongly urge you to call and voice any concerns before checking it out.

I am calling to set the date of my surgery more than 3 months ago. They never answer the phone. If…read moreyou are lucky they answer and transfer to a phone; this phone never answers, but in the message says you to leavene number and they will call you, but guest what? They never call you back. Now I need them to review my eye because I have an infection, but I cannot get an appointment. I read other reviews and I can see that I am not alone in this. They have certain recognition, but I think is only about things of the past. I'm going to tray to get an appointment personally in their office because by phone is impossible. If it not go right, I will to change to other doctor,

Dr Loh's office is very good and everyone is super helpful…read more I have been coming here for one year now and they are caring and professional individuals. The office is big, clean, and inviting. Reception area has a TV with either music or informational shows. Appointments are fairly easy to obtain and they accept most insurances. I highly recommend coming here.

They're very friendly and a pleasure to talk to on the phone…read more For eye exams themselves they make everything as easy/painless as possible. Best optometrist I've had

Location is beautiful, clean, and elegant. The optometrist and staff were very nice and…read moreprofessional. Eye exam without insurance is $150 for contacts and glasses. I wish they took my insurance, they only take 2 types, but the experience was lovely so I will be back.