I walked I yesterday to ask for help. I told the man we are putting together a fisherman's basket…read morefor the American legion in Shasta lake. Before I could ask what to buy. The man said"not interested"!! I said I'm not asking for a donation. I just want to buy something and do t know what I should get. Again. Mr happy pants said. Not interested. I asked him if I could buy some tackle. He said "BYE!!! I was so mad and confused . I asked him what his problem was. His reply... This Town!!! So we will never go there again!

I recently stopped by and met Joanne and her husband Chris. I was going fishing for the day and…read moreneeded some bait and the variety they had was amazing! The customer service they gave was above and beyond showing me different baits they have used personally and the success they have had with each. They even showed me some new fishing spots and around the area and where to go in the future! I've never had this good of an experience or been showed this much care when entering a Bait and Tackle Shop! I HIGHLY suggest you by if you have the chance while driving through!

When we pulled up at the Shasta Lake Boat Launch (Parking is $15 btw) Eric already had the boat…read morelaunched, and sitting at the dock ready for us to board. The sunrise over Lake Shasta was gorgeous. The early morning start was perfect for beating the summer heat and the wake from all the water sport boaters. Within 10-15 minutes of being on the water, and poles in for less than 5- we got our first bite. A beautiful rainbow trout! The bite was pretty consistent from there on out- Eric knew the right areas to fish & had all the equipment to get us to the depths we needed to be at. His set up on the boat is very dialed in & even with two or 3 fish on at once, he makes it easy. By lunch our family had already caught 30+ fish. We threw back a bunch of spotted bass and lost a number of large trout. At the end of the day, we went home with 26 trout (rainbow and browns) and 4 keeper sized bass. Eric kept the fun going, was enjoyable to be around and made the process so simple on us. He's even willing to help process the catch at the end of the day. 10/10 stars for Eric and his guiding service. We'd recommend a day on the lake with him to just about anyone we know- avid fisherman and newbies alike. Thanks for everything Eric!

If you have not done trip with Eric you are missing out. Great guy, great time, great boat. The man…read moreknow his fish and where to find them.

This review is specifically regarding their boat rental service, customer service, and the…read morecondition of the pontoon boat. Booking the pontoon was easy and straightforward through their website, with no issues at all. When we arrived, we checked in at the front desk. The boat driver and all passengers are required to use iPads to initial and sign a waiver before getting on the boat. The check-in process was very simple and took about 10 minutes. The employee who helped us was friendly and nice. Once we completed the paperwork, the employee gave us a boat assignment tag, parking pass and directed us to pick up our rental. We headed down to the docks, where we were assigned our pontoon. We then took the boat over to the launch area, loaded all of our gear, and headed out for the day. The pontoon itself was definitely showing its age. It wasn't particularly clean and had cobwebs throughout the boat. It had a hardtop canopy that provided plenty of shade, and while the seats were in decent shape with no holes or tears, they were noticeably dirty. I understand that these are rental boats and they naturally experience a lot of wear and tear, so I wasn't expecting a brand-new boat. However, I do think the overall cleanliness could be improved. That said, the boat was functional and got us where we needed to go without any issues. We found a nice cove, anchored up, and enjoyed the day on the lake. At the end of the day, we returned to the dock, unloaded our gear, and handed the boat back to an employee. The return process was just as easy as the check-in. Once the boat was returned, there was no need to go back into the office or complete any additional paperwork. Overall, despite some of the cleanliness and condition issues with the pontoon, we had a good experience. The booking, check-in, and return processes were all very easy, and the staff was friendly and helpful. I would definitely consider renting a boat from here again, although I would hope to see some improvements in the cleanliness and upkeep of the boats.

It had been a few years since I'd been on the lake, and my son wanted to take his buddies up on the…read moreboat. We were having fun and I wasn't watching the sun in the sky- and then realized that we needed to get to a gas station ASAP. We pulled in on absolute fumes to Bridge Bay at 6:05pm, and were greeted by a very kind young man who let us know unfortunately that they were closed. I begged for a miracle- single lady on a lake with a bunch of kids, and he took me to see his manager to plead my case. I even offered them $100 cash for any gas they might have... manager said no. "Nope, I don't have the codes." No idea what that means... just know he refused to help me. I realize that this was my mistake- but honestly, a gas station should have a way to help people in emergencies. I'd leave a one star review- but the young man was so kind and polite, he was really trying to help, despite his manager. It was a lesson learned about gas, closing times, and I have a new awareness about the lake community- you are really on your own out there.

These guys are the best. Excellent customer service and a great selection of bait/tackle. I came…read morein because the prop puller I had was from an old boat and didn't work to pull off the damaged prop on my new one. They let me borrow their prop puller no questions asked. They also ended up repairing my slightly damaged prop within a week, which was awesome. Highly recommend checking out their shop or using them for prop service.

Met Andrew I think? Saw him 3 times in a row, On our trip to the pittville area he gave us great…read morefishing tips that helped my sons catch fish the whole trip! See you next trip bruddah

8/21/26 - Fished with Captain Jeff Brady today on the Sacramento River. The guided trip was…read moreeverything I could ask for, professional/knowledgeable guide. Captain Jeff worked hard to ensure we had plenty of salmon for our freezer.

I want to be clear that this review is not about a family emergency causing a cancellation--I…read morecompletely understand that tragedies happen and funerals take priority. My issue is with how I was treated after expressing understandable disappointment over a last-minute cancellation of a Father's Day charter that had significant emotional value and required planning around limited availability. After simply asking whether any alternate guides or solutions were available, I received a response stating they were "extremely disappointed" in me and implying I lacked empathy. As a paying customer, I believe it was reasonable to be disappointed and ask questions. Two things can be true at once: their guide suffered a tragic loss, and their handling of customer communication was unnecessarily defensive and unprofessional. I would have appreciated empathy and professionalism instead of being reprimanded for my reaction.

Michele is amazing. I sent a reservation inquiry and she called me back promptly that day. She was…read moreso upbeat and fun to talk to and genuinely excited to host me. She wasn't pushy at all and didn't upsell me anything - just gave me all the tips and info. We decided on a tandem snowmobile for an hour with a guide. We arrived 20 minutes late but she was so professional - she shortened and made the check in process so easy. There was a cabin with fire where you can change since Deer Mountain was quite cold and was snowing that day desolate the snow drought. She was mega attentive and taught us everything and told us exactly where we were going. She took couple of pictures for us and explained what we'll see had it not been so foggy. On the way back when we stopped at a viewpoint my boyfriend accidentally accelerated and we toppled right where the cliff started - Michele rushed over and helped us up and we genuinely concerned for our well being. We're so grateful she was our guide and can't recommend her enough. She's an amazing person with a beautiful smile and we definitely suggest everyone go snowmobile with her, especially first timers!

2 of my friends and I went up to Shasta for 4th of July weekend and spent the day with Captain…read moreMichele...it was the most perfect weekend (even amidst the current pandemic). Michele is super fun and an overall great human. She's energetic and patient, and flexible with how you want to spend your time on the water. We went wakeboarding and enjoyed tubing! She even took us to see Mt. Shasta from the lake, which was beautiful. We'll definitely be back again!

Just got back from an incredible fishing trip with guide Jack Trout on the Upper Sacramento River,…read moreand I can't say enough good things about the experience. I brought my 8-year-old son Brandon along for his first real fly fishing adventure, and Jack made it a day we'll both remember forever. From the moment we hit the water, Jack was patient, knowledgeable, and great with my son. The float down the river was absolutely stunning, and the fishing action was steady throughout the day. Jack knew exactly where to go, and we hooked into some beautiful rainbows... 12 strikes and 9 landed, some north of 18 inches. Jack grilled up a hot ribeye steak lunch riverside--seriously next level. It felt more like a gourmet adventure than a fishing trip at times. Spotting wildlife along the river including deer and a bald eagle as we tackled the mild rapids was awesome! I've fished this river from the banks for years, but the float trip really gets you to locations that you can't otherwise access. If you're looking for an experienced, fun, and family-friendly guide on the Upper Sac, Jack Trout is your guy. We'll be back for sure.

Private afternoon lesson today on McCloud River. Didn't see another human for the duration. I'm a…read morecomplete beginner and had zero expectations. But Jack was terrific - provided everything, was patient and very kind and pleasant to hang with. His dog River was a fun companion too. Most important I caught 3-4 trout and had a blast! Strongly recommend and would do it again.

We along with two other families have been going on a father/son fishing trip every year for over…read more15 years. Over time we have used a lot of guides. Having said this, our group definitely has "go-to" guides; and Matt is one of them. Everybody in the group loves going out with Matt. We like him because he has a great demeanor and is an awesome guide, coach and instructor. He is great with both kids and adults, and is able to adjust his approach to the demeanor, preferences and skill level of the person he is guiding. If you want to catch fish, have fun, improve your fishing all with a great guy...Matt is your guide. As an aside, an added benefit of fishing with Matt is he is a trained field medic--it's nice to go out with him, especially when we are in rugged and remote country. I would HIGHLY recommend Matt as a fly fishing guide... please, just don't book him for those days that we are on one of our trips! Thanks...

My cousin is a river guide for Redwoods and Rivers and when we wanted to do a multi-family,…read moremulti-day trip he hooked us up! We all had such a good time with them. Their site and cabins are comfortable, clean, and cozy. It's such a treat to have delicious breakfasts and dinners al fresco, under a canopy of tall trees. There are a variety of options for ingredients for your sandwiches on the river and delicious, homemade salsa. Michael and Wanda are great hosts making sure you have everything you need. The rafting equipment is well maintained. Our evenings were topped off sitting around a campfire. Anyone would be fortunate to spend time a couple of days with Redwoods and Rivers.

**** Ask for driving directions. Address does not show up appropriately on apple maps. ****…read more GREAT EXPERIENCE.... Even for beginners. Our group was age 10 - 64 and everyone survived :-) *** request Chris *** I guess I didn't realize how potentially dangerous it was until a couple of our teenagers fell out of the raft during a rapid.... But they were ok... Only bruises and some scrapes. They would do it all over again.... Falls and all. We went on a Class III tour which included Class I - III rapids. It's sort of "medium adventurous". If you have a lot of younger or older people in your group, you are probably good sticking with a Class I - II tour. But you will be safe during a Class III if you tell your guide that you can't swim, don't want to be thrown from the raft, etc. TIPS: DRINK A LOT OF WATER, show up early, expect to be exhausted the next day, expect to do a little hiking / climbing during lunch, Bring sunscreen, get one of those things that help your sunglasses stay around your neck because you will lose them, wear a visor or a cap under your helmet, bring cash to tip your guide because they do a hell of a job and they only make $100/day. IT'S A LOT OF FUN and the owners are really nice people.