From experience, Jerry (the owner), is not an efficient, thorough, or competent mechanic, this,…read moreeven though he brags about being a mechanic for 40 + years (yuck, yuck). Contrary to their claim of being 'established in 1989', for THIS shop location they have only been there for a few years. His shop is dirty, very unkempt, and neglected. Jerry takes way too long to do simple jobs and stores customers' bikes on top of one another. Jerry's prices are exorbitant even compared to other shops in the Daytona Beach area that offer service for the same jobs, it's a miracle he's even still in business. Jerry kept my bike for a full month for simple work, within that time having done no work on it whatsoever until the 30-day mark, Jerry never said this would be BEFORE I dropped it off. I came in after two weeks to find nothing had been done to it nor had it even been looked at, my mistake was not opening his garage door right then and there, stating it up and driving away but he had it buried amongst other customers' bikes. Had I known, I would never have trusted him in giving him my business, I never will again nor will I let anyone I know do the same. Only after I gave him my business did I discover many other former customers who had the same bad experience as I did. Need service? Go someplace else, you have been forewarned...

From the owner: We are a top-notch motorcycle repair shop in Ormond Beach, FL specializing in Harley Davidson…read moreMotorcycles. We fix what the other guys can't. Jerry Jackman is an expert motorcycle mechanic and custom bike builder with over 35 years of experience. Our motorcycle parts store has what you need to keep your Harley Davidson or American V-Twin running and looking the way you want. Shovelhead, Panhead, EVO & TwinCams, we work on older and newer bikes. Let us put a performance package together for you that will fit your riding style, give you the power you want where and when you need it. We are an S&S Cycle Authorized repair shop. We stock S&S Parts, carburetors and carb kits. Jackman's is also a Dunlop Pro Dealer with rebates and tires in stock for most Harley models. We also offer Metzeler & Michelin tires and won't install a tire that is not load rated for your bike. Our goal at Jackman Custom Cycles is not just to provide our customers with excellent customer and mechanical service but, to provide service that is legendary. Our shop is fully licensed, insured, and incorporated. We work hard to keep our customers happy and their motorcycles running great. We don't want you to miss a ride.

Drove my 1987 Honda Aspencade down from NYC to Ormond Beach, FL last weekend…read more Paul went above & beyond ensuring I'd have brakes for my drive back - same day service - can't recommend these guys highly enough. I know where I'm bringing my Big Dog PitBull for service before Bike Week!

Greatest experience I've ever had buying a vehicle of any kind. These guys are freaking amazing…read more Knowledgeable, kind, fair, helpful (even if you don't buy from them). They go above and beyond. So happy this was the first dealer we stopped at because it's the one we returned to without question. Thank you for the amazing customer service!! See you in couple weeks to pick up our second bike! You guys rock.

Probably one of the largest HD stores I've ever been to, and I've been to a lot over the years…read more They have a nice inventory of new motorcycles on the first floor, along with the Parts, Service, Service Lounge Cafe, and yes, even a Barber Shop! I enjoy going up to the second floor where the used bikes are found. Truthfully I'm not a big fan of the looks of the newer bikes. I prefer the classic look of the older models (are you listening Milwaukee? Ha!). The employees are friendly and helpful and I was asked a couple of times if I found everything I was looking for. This is a great location and during Bike Week it's my favorite place to visit. The humongous parking lot is always filled with vendors of all motorcycles needs and wants. Customization, service, motor buildups, personal attire and souvenirs , ..you name it, it's here! If you own a motorcycle, you should visit this place - especially during Bike Week. Ride safe.

Really cool dealership. Great selection and a mini museum of older and current bikes. Picked up a…read moreshirt and some Poker chips

Seems to me that all of the negative reviews on here have nothing to do with the retail store in…read moreOrmond Beach and everything to do with the online ordering through the warehouse and the experience with customer service center which neither reflect the service in the retail store. If there is a problem go into the retial store they will help you.

I've been here several times throughout my motorcycle years and have made several purchases…read moreincluding tires and some riding gear. They have a nice inventory of parts, add-ons, maintenance, and customization for almost any motorcycle. They also carry a nice line of helmets, clothing, and shoes. They carry good quality merchandise without the high costs of big name brands. This visit I had a specific item in mind to buy. I was greeted when I walked in and I proceeded directly back to the parts counter. There I showed a picture of what I was looking for to the employee. He walked over to a far wall and brought back to me the exact item I was wanting. You can sign up and for their "RPM" (Riders Preferred Membership) rewards for $39.99 a year and save 10% on almost all merchandise while also earning 5% RPM cash back on purchases (with some exclusions). I was pleased with my experience, and will continue to shop here when in the area. Check them out.

What is it with this particular chain of motorcycle shops? It seems like the corporation that runs…read moreit goes around looking for motorcycle shops in busy areas that are not doing well, buy them up, slap their corporate logo on everything, bump the prices up on everything they sell, and people just... accept it. Every Ride Now I have been in is there because it was an old shop that got bought out, and the building they are in always seems to have something off about it. This is the second one where the bathrooms are some of the oddest ones I have ever been in. I know of another store location where the bathrooms have literally been condemned and they have had to install a fancy porta-potty out in the parking lot for everyone to use. OK... aside from that, when I first pulled up to this store location, parking was fine though a bit cramped... not really a lot of parking available here. Walking up to the place, I first went down the line of used bikes that they have. Sadly nothing really popped out at me as being what I was looking for. Got to the end of the building, then went inside and worked my way through the new inventory. Again, nothing there that was what I was looking for. A lot of models that should have been there were missing, including manufacturer flagship models. Walked the entire way through the store, back out to the parking lot, and hopped back onto my bike. Didn't get a single approach from sales personnel asking if I was finding what I needed, or asking me what I was looking for. Nada. Zilch. Zero. Rode out of there sorely disappointed in the customer service of the place, along with the knowledge that there is really no need for me to return.

A Facebook Marketplace ad stated a sales price of $9,399 plus sales tax and registration. After…read moreseveral message exchanges I agreed to that pricing. As I was driving to finalize the sale of this ATV the sales person Jayden Harper messaged me to inform me he was mistaken on the pricing that it's now $10,599. It was the old deceptive sales practice called bait-and-switch. The Federal Trade Commission needs to start fining these powersport companies. They have gotten away with this deceptive sales practice for way too long!!

They came through and got an aftermarket cable and I picked up the bike today and it seems r…read moreTo have fixed the issue. Let's hope.

Bought my new bike here. Everyone was helpful and nice. Warned me I wouldn't get a great trade in…read morefor my old non Harley bike and suggested I sell it elsewhere.

I brought in a generator that wouldn.t start and was nervous it was going to cost hundreds of…read moredollars to repair. I took to the Ormond Quality Mower and he diagnosed it as low on oil. He charged a nominal fee of $30.00 that included oil. He could have told me anything and I find his integrity great.

This was surprisingly the most aggressive and rude service I've ever had in my life. I brought my…read more20" husqy rancher model chainsaw to them to have it looked at because it was not allowing the blade to tighten fully. Well, the shop was very snappy speaking to me on the phone, but I still came in since they are the only repair shop in the area. I set my saw down and greeted the receptionist (who was smoking). She went and got the owner Ed, who looked at my chainsaw. After I removed it from the case he rudely asked with me a very flip irritable attitude what I wanted him to do with it?(like i brought it there to show it off) I informed him of my issue with the blade, because the chainsaw was throwing the blade due to the looseness. He proceeded to set the saw down and say that I need to change my habits of how I care for my saw and that I had stretched the blade and caused the issue (he remarked how dirty I kept my saw). I asked how he intended to fix it and started to began to get very irritated since I did not come for a lesson on chainsaw cleaning, I came for a repair. So, I asked him if he treats every customer so rudely and provides so little unwanted information to them? He then glared at me, packed my saw up, and told me to leave. I told him that I would be leaving a bad internet review everywhere I could for conducting himself that way. Finally, as I walked out he said to me, "Well go f*** yourself". And I replied in kind So yeah, don't go here, unless you want a quick fist fight with some random lawn mower repair guy.