The technician didn't know what he was doing. Once he realized the AC needed a new part, it took an…read morehour to arrive, and he wasn't allowed to leave while waiting. In total, three hours were wasted doing nothing. I won't be using them again--they run the clock to make money. Prices may be up everywhere, but Fritch Heating & Cooling feels like price gouging.

We called them two weeks ago for appt for furnace (yearly) check as our regular guy was no longer…read morein business. Fritch never showed so we called. The lady said they called previous owner (their name was still in their system) to confirm appt. Of course former owner said they didn't. When the Fritch lady told my wife this, my wife said we bought the house from the previous owners years ago, and why didn't Fritch input our info when we called to make initial appt? Fritch couldn't explain. She then asked for our email, but my wife said we weren't going to reschedule. The lady said "ok thank you. Goodbye ". We went with another company and were provided prompt and professional service. This was sad as we used Fritch years ago and they did a great job.

Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

What a great experience with 'Staats Service Today' and Brandon, the technician! I had called…read moreStaats regarding the lower freezer door in our refrigerator not opening - the sliders had worn out. Staats gave me a timeline and Brandon was there right on time. He gave me a final price and even had to go to the warehouse and back to retrieve the parts. After wrestling a wee bit with the old sliders, he had everything cleared out, the new sliders installed, and everything cleaned up. Great job, and great customer service! What more could a person want! Thank you Staats and Brandon!

Staats communicated back to me immediately and instead of offering to come out for a service charge…read morethey gave me several possible reasons why my stove burners were burning orange rather than blue. One of the possibilities was the use of humidifiers. I had just purchased and started using 2 new ones. I turned them off, waited 4-5 hours and turned on the burners. Blue flame all around. I know it cost Staats a service call but their helpful honesty solved my problem and saved me the money. Thanks Staats. You will get all my future business.

I had a washer hook-up put in by this company for an estimate of $2500. I had to call back because…read moreone of the connections leaked and I had a sewer smell coming into the room. The connection leak was caused by the connection not being tightened correctly. The sewer smell was because when they put the pipes together, they didn't put the rubber sleave on correctly (the compression sleave was bent) and it had a small gap where the smell came from. But the worse part of this install was they added $1200 to my final bill because it took them 6 hours (2 guys, three hours) to put a vent pipe through the roof. I thought the vent pipe would have been part of the estimate, but they added it in after the job was done. And it took more time than it should have, and I know this because I vented my dryer out the roof and it only took me an hour from start to finish. In my opinion the employees have no idea what they are doing. I will never hire them again.

Don't buy new furnace and air conditioner from them. They pressure you to sign up for long term…read morefinancing at exorbitant prices with fake discounts. Wish I read these reviews first and gotbquites from other companies. They lied about heating costs going down too. Scam alert! 16k for new furnace and aircon is double the going cost.

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

I got a quote for a water heater and it was almost 4,0000 and the only reason why went to them is…read morebecause of them able to get financing. But I found a much cheaper price if you go to them i would get a cheaper quote

i really recommend this company, they went out of their way to fit me in their busy schedule. Cody…read morewas very knowledgeable, polite, timely and skilled in explaining what the problem was with my furnace. Thank you A & A Conditioning & Heating. The Linwood's

This business should be at the top of your list when looking for heat and ac repair. Cody and his…read morecrew are very professional and knowledgeable about their craft. I first used their services on a cold Sunday morning last year and Cody was the tech that came to our rescue. He got our furnace up and running in a short time and the labor cost for an overtime call wasn't bad. He informed me that our furnace was in pretty bad shape and that we should probably plan on replacing it soon. We just had his crew out to install a new furnace. This unit is quiet and very efficient. He even saw to it that his crew explained to us how everything works and that everything was to our satisfaction. I'll recommend A&A to anyone needing service for their heating and air

They provided the service requested, identifying and correcting the problem on each of the recent…read morevisits.

We had our air conditioner relocated to the side of our house. Crue did an excellent job! Exactly…read morewhat we wanted done. Highly recommend Garber Heating & Cooling.