5 star hotel in the heart of downtown Lisbon…read more Great location to many attractions by foot. Hotel Avenida Palace excels in customer service , professionalism and attention to detail. Their complimentary breakfast was delicious to start your day in Lisbon. Would recommend to my friends and family to stay here if visiting Lisbon.

We stayed at Hotel Avenida Palace on our last night in Lisboa and I hate to say this but it did not…read morelive up to my expectations. We arrived at 7pm and the staff quickly checked us in with no issues. Once we got on our floor, we were a bit taken back by how old and dated the hotel was. The lights were also motion censored, so the hallway felt like a haunted house. Actually, the entire hotel felt like it was haunted. The rooms also left a lot to be desired, but we did have a semi decent view of the city. The bathroom was also very small and the shower was a bit complicated. We weren't in the room for long as we quickly changed, headed out to dinner, and by the time we came back, it was time to go to sleep for our flight the next morning. Overall, they have an amazing staff, but the hotel really needs some TLC.

Although we have just started our stay this place is luxurious and very posh! Our room includes…read morebreakfast - fully stocked mini fridge that's refillable- free welcome cocktail- walking distance to nearly everything- beyond clean - robes n slippers to enjoy while staying and a well appointed room ... I could go on n on . The staff is extremely friendly and helpful and even gave nice recommendations on authentic dining options! Opulent is the word of the day for this place! We got to the entry and a pleasant young man greeted us took our bags and ushered us to the check in desk!

This boutique hotel s located in the Baixa neighborhood. The location is one of the best things…read moreabout staying here because so many areas are within walking distance. The hotel was clean and the staff made the experience extremely pleasant. Everyone we interacted with was so helpful and welcoming. When we first reached the hotel, the Uber driver let us out at a location that wasn't exactly in front of the hotel. As we were walking, we got turned around and called the hotel to let them know that we couldn't figure it out and one of the front desk's associates actually came out to find us and walk us back to the hotel even helping us with our luggage on the walk back to the hotel. If you're visiting Lisbon and want to be located in an area that has so much to offer and with so much energy, I would recommend this hotel

I thoroughly enjoyed my experience here and I highly recommend especially if it's your first time…read morein Lisbon. It is super close to the public buses. All I needed was my iPhone to get on the bus and the Ubers came super quick not to mention it's extremely close to restaurants and shops as well as local sightseeing. We easily got to the airport, the aquarium, and to the zoo within 15 minutes of the hotel. The food is delicious. I highly recommend getting breakfast included because the buffet is well worth it. The service is top-tier and the pool is worth the day pass )granted the pool views aren't the best) still, the sun shines through and the temperature is right. Having the indoor spa right next to the pool was genius and I wish I utilized it more. The locker rooms are stunning. Overall I highly highly recommend you staying here. You won't be disappointed.

On our trip to Portugal nearly a couple months back, we stayed at the Sheraton Lisboa for a night…read morebefore venturing off to Porto for a few days. I utilized my FNA award from my signup bonus I got with the Boundless card and made use of it on this trip, including this hotel. We trekked here directly from the airport via the Metro. Therefore, we got here much earlier than the check-in time (though not as much due to the EES nightmares). Therefore, we were able to freshen up a little bit and head out accordingly. The bathrooms near the lobby are quite clean and spacious so it's very easy to freshen up there. Due to some business conferences at the hotel - it was quite packed when we arrived on a Tuesday - there was no opportunity to upgrade, but that's okay. We also skipped the breakfast add-on as we were heading off on a train early in the AM. The room itself was quite nice and up to the standards of a Sheraton. We got some office building views from our room. The free water came handy too, but again we were here for only one night. The bathroom itself was clean and spacious enough. The shower/tub combo is something I don't always see (though I have in Europe) and the glass wall with the curtains certainly makes this more suitable for a couple than anyone beyond that, but it did the job. The hotel itself is in the business district and there isn't too much around unless you want to walk to Avenida which isn't too far away. If you want a business-friendly hotel with a guaranteed quality of sorts, you can't go wrong here.

If you are visiting Lisbon, you should strongly consider staying at the Be Poet Baixi Hotel. It is…read morenear Rossi Square in the heart of Lisbon with tons of restaurants and cafes nearby. It can be tough to find and it is in a pedestrian area, so no cars can drive up. The exterior is just a door and can be tough to spot. Then the tiled sidewalks are beautiful getting here, but tough with roller bags. The staff is super friendly. We were welcomed with a delicious glass of port and a great tart (I could have eaten 5 of them). There is one tiny elevator to take you to the rooms. The rooms aren't huge, but very comfortable with new furniture. The bathroom and shower are great. Then the really great thing was that on my wife's birthday, they had a cake for her. It was really good also, just incredibly thoughtful. We really loved our stay here.

Great little hotel. Great location, super clean. The staff was excellent and the breakfast was…read morepretty good.

Booked the Corpo Santo Historical Hotel for a family trip to Lisbon and it turned out to be one of…read morethe best stays we've had in Europe. The connecting room setup worked perfectly for us, plenty of space between the two rooms, and the staff had clearly thought through what families actually need, right down to the football shirts waiting for our kids on arrival. What really stood out was the spa, chromotherapy showers, a jacuzzi, and this bucket contraption that tips warm water on you when you least expect it, sounds odd but the kids were obsessed. Add in a genuinely excellent dinner at the in-house restaurant and a location that puts you right in the middle of old Lisbon, and it's easy to see why this place is so well rated. Would book again without hesitation.

WOW!! We give this hotel 10 stars!!! We have been to many 5 star hotels, but this hotel is very…read morespecial!!! You leave the hotel with the feeling of leaving your family!! This is a home away from home. Rooms are charming, all you want ice cream, candy, cake in the lobby, wine tasting, happy hour, sightseeing walks, cooking classes, spa, a wonderful basement for lounging in with beautiful funiture and drinks to quench your thirst, a stocked refrigerator in your room, treats on every floor......all at no charge, and we are sure we missed something on our list. The one main thing that no hotel has ever topped is how you are treated and that every employee in the hotel cannot do enough for you!!! You go home very spoiled. To top this, the location is one block from the river and very centrally located. No, we are not the hotel writing this. We are a couple from California that spend 8 nights in this hotel and will dearly miss the attention. Judy & Lou July 27 thru Aug. 5th

Brown's Central is boutique hotel and in the perfect location in Lisbon. It is easy walking…read moredistance to almost everything. There is no parking but a car is not necessary. We did have a car and the hotel recommended a good underground lot about a 10 minute walk away that was not too expensive. Our room was smaller but it was very efficient and well appointed. The room came with complimentary teas and Nespresso pods plus a large 2 liter bottle of "still water" and a gorgeous bathroom. The pillows, bedding and towels were fantastic. The water pressure was wonderful also. We were there in August and the air conditioning worked well also. The room also had a ceiling fan. The restaurant and bar was really good also. They have an incredible hamburger. Browns also has a coffee shop nextdoor. Brown's Central is in the heart of shopping, restaurants, coffee and pastry shops. However with all this, our room was quiet. The staff was friendly and accommodating and made great suggestions for dinner.

I would call this a boutique hotel but with big hotel personality! Not sure what our room was…read morecalled but it was small but efficient and well appointed! It comes with complimentary teas and nespresso pods a large 2 liter of "still water" and a gorgeous bathroom. They have a nice funky vibe kinda retro actually bar area and each new guest gets a welcome drink - it's a refreshing slightly sweet drink! It's seems to be in the heart of shopping , restaurants, coffee n pastry shops and all sorts of things! I like to people watch so this was great for me The staff was friendly and accommodating and made great suggestions for lunch.

Our stay was nice. The rooms were clean and beds were comfortable. The buffet had a lot kof options…read morefor breakfast. I would stay here again.

What's not to love? Platinum status abounds for or free night on our new life journey expats from…read morethe Isa to Portugal. We decided to stay here because I had a free night to use, but also they are dog friendly. We wool a separate flight from koa the wonder dog but this was where we would rendezvous. They not only welcomed us and Koa but 6 huge bags , 4 suitcases and a large dog crate! Free breakfast, also dog friendly, and everyone loved to say high to koa especially the staff. What a great welcome to our new country!

This restaurant is on top of a hotel, and it has a great view…read more The hotel is very nice inside. We walked in around 4pm and were the only ones inside. We tried a bit of everything: croquetas, cheese plate, potato skins, and bruschetta. I wasn't a huge fan of the bruschetta only because it didn't have any sauce. It was just tomatoes and meat on a little toast. Everything else was great though! Come here for a snack and a drink at sunset!

One of the best views & cocktails in the city! Overlooking the beautiful houses and landmarks that…read moremake Lisbon so special. We ended up spending a few hours here because the views and drinks were so good. They can get busy so there could be a slight wait but it's worth it! The entrance is a little hard to find because it's down a small side street but in a really nice area with lots to do and see nearby as well.

This is an EXCELLENT hotel in an EXCELLENT location; but it's not perfect. What follows next is the…read more(VERY) minor bad and the (VERY) great good. Bad: The gym is small and doesn't offer a lot of variety. The food is so good in Portugal that exercise is a necessity (even with all the hills in Lisbon). The gym is also not open 24/7 as advertised. The door is closed and locked at night; and clients must go to the front desk to get someone to unlock the gym instead of being able to use their room key, which is the standard in most hotels. Good: Diogo and Daniela: What an AMAZING Team!!!! A concierge is a dedicated staff member who helps guests with various services. Their primary role is to save people time and make life easier by handling tasks like making reservations, arranging travel, securing event tickets, and providing personalized recommendations. Diogo and Daniela perform that duty better than anyone I have experienced in any country. The present a master class-level of service. I knew Lisbon would be an amazing experience; but Diogo and Daniela sealed the deal in stellar fashion!

Conveniently located across Praça do Comércio in the Chiado district. This hotel deserves all the…read morepraises. Pros and cons with luxury hotels- there's no loud and gaudy signs to alert itself; just a small subtle golden sign outside. Hahaha! The hotel blends so well with the area around it that it was honestly hard to find the hotel. We went around the square like 3 times; even the locals and the workers working around the area weren't sure where it was despite showing them the address. Nonetheless, I truly appreciate it when designers respect the surrounding areas and try to maintain the original parts and history of the place; choosing to inconspicuously blend instead of obnoxiously standing out. Walking into this beautiful hotel is like walking into a museum. I love the old things they choose to display and showcase. I commend the designers who try to mantain the beauty of old buildings and incorporate to meld history instead of choosing to modernize things. Our stay here was literally and figuratively on a whole 'nother level. Our room was in one of their mezzanine rooms- so it felt like we were in like a mini townhouse since it was a 2 level room. One is greeted with a small foyer and then stairs that lead to the bathroom and then the topmost landing to the sleeping area. We loved how it felt like we weren't in a hotel. Upon the arrival to our bedroom, we were greeted with a nice amuse-bouche of Lisbon's quintessential dessert, pastel de nata and a souvenir of the iconic azulejos. The attention to detail is apparent in every corner. While the impeccable accommodations were stellar, there was some thing that made our stay inhospitable. Unfortunately, the people in the front desk left quite an unpalatable impression on us. Most would consider it wise to put a friendlier face at the front end of such an establishment. A welcoming face and an affable and understanding demeanor to weary and confused travelers would be a wonderful warm welcome!! However, this was not the case. The front desk people need some refresher course on their pleasantries and welcoming skills. Good thing this was not the first hotel we stayed upon arriving to the country!! We immediately wished that we had gone back to The Lumiares Hotel & Spa in Barrio Alto. Despite that place being busy and at the center of Barrio Alto, the staff there truly were hospitable and engaging; night and day difference compared to this one. I understand that the hotel could be busy but there's a difference with attentive staff on busy hours and just plain aloof. There were 2 gentleman and a lady who were in their desks. I observed all 3 of them sitting coldly in there while they were ent about their routine. There was another elderly couple standing with us when we were waiting for our turn to get checked in, and the guy on the other desk just sat there while his other colleagues were going about their work. Let's give him the benefit of a doubt... He could be busy or maybe not able to check any of us in, but one could argue that it's still not hard to provide some friendly support or maybe asked the other guests if there was anything that he could help with while we stand there. I mean offer the poor lady with a cane a chair perhaps while her poor husband was trying to coral their luggage's, the guy could've called a bellhop to help them. Regardless, the lady who checked us in was business as usual; all cold and quite unwelcoming that she couldn't even be bothered to try and work up a mere smile so she could appear acutely affable. After all, you are in the hospitality business and the face of the establishment being situated in the front. Thankfully, interacting with the front desk was a short one. Despite all that, I hate to highlight that debacle because the rest of the staff were wonderful! They were welcoming and friendly. Whenever we had our breakfasts, we were always pleasantly greeted. The servers and the kitchen staff were attentive. Despite being busy, they took their time to answer and explain some of our questions and sincerely asked us about our stay. Our server was delightful & genuinely curious about our trip and was kind to give us ideas and suggestions. We heard her have the same pleasant interactions with the other guests and impressively in other languages. Overall, besides our front desk fiasco, we still enjoyed our stay here. Fortunately, our interactions with the rest of the staff thankfully overshadowed the unpalatable experience we had with the front. Shout out to the security, our bellhop and the servers at breakfast.