We recently brought a group of 30 people to The Grapevine Escape, splitting up among The Enchanted…read moreCottage, FocusTec Labs, and The Wine Vault, and every single room was incredible! What really sets this place apart is that owners Russell and Amber design and build these bespoke escape rooms themselves. You can feel the creativity, attention to detail, and passion that went into every puzzle and experience. The game masters were fantastic--friendly, helpful, and perfectly balanced between letting us enjoy the challenge and keeping the experience moving. From the moment we arrived, our entire group was treated with exceptional courtesy and professionalism. Coordinating an event for 30 people can be difficult, but The Grapevine Escape handled it seamlessly. Everyone had an amazing time, and people were still talking about their rooms afterward. If you're looking for a fun adventure, whether for a date night, family outing, or large group event, I cannot recommend The Grapevine Escape highly enough. We're already planning a return trip so people can experience different rooms!

Had a really fun time. A party of seven and we did the Wine Vault. This escape room was very well…read moredone. We have done escape rooms all around the world and Grapevine Escape is as good as there is. The grandsons had a blast, my daughter got into it a little too much. Grandma and I opted for the wine and beer offering. Live in Florida now but will definitely bring the gang here again next time we are in town.

This was very complicated and didn't make much sense. My daughter and I love puzzles but this had…read moreno rhyme or reason to it. It felt like ChatGPT put it together. We won't be back.

Enjoyed our mission here with my son! We did the prison break one and it was moderately challenging…read morebut the games helper was great and made it fun! We barely made it out but did at the last moment and we had a great time. Facility was clean and the staff was nice. If you buy another mission before you go, you save 20% and there is no expiration so you can put it on a gift card and use at any Red Door. We will be back again!

Pros Puzzle Difficulty…read moreCleanliness Social Interaction Cons Customer Service Management Policy Enforcement I attempted to take on the last of four rooms at this location on 8/25/18 my birthday. However, we were unable to due to several circumstances. Both Samantha and Emily, two game masters working on this night at 8:40PM were confrontational, showed a lack of customer service, and the lowest form of professionalism, all while violating their own company policies. Due to traffic from the Sam Rayburn tollway, the group attending the escape room with me fell behind by 10 minutes. Upon entering we were told that the previous group had been waiting for nearly 15 minutes and had now entered the room. **Policy States** There is a 15 minute grace period before the game or booking is cancelled. However, from their explanations, the other patrons had already been allowed in the room for 10 minutes, verifying that no such grace period was given. It also meant that the group should have been informed of the 15 minute wait period and that at a minimum the game should have not started until 8:45. Our group also did not receive a courtesy call to check on our status. Instead we were told that we could only reschedule for a later date. The game masters were not only argumentative, but told us specifically "I have to go start a game," and left our group in the front in the least professional manner. I have attached a copy of the policy provided to us and will be escalating this incident to higher management for this location and any others associated with it. I am sorely disappointed in this particular room and I have completed several of these throughout the metroplex and outside of the state. I WILL NOT BE RECOMMENDING THIS LOCATION.

I went to Escape Rooms HQ in January with my family. My daughter (14) had received a groupon for…read moreChristmas, and decided to bring along her brother (10) myself and a friend. All this to say that the experience was good for all ages; we did the Code\ Back Slash room. We interacted, laughed, and were even frightened together J  Ashley was our girl that day, and she gave us clues and helped us to win with 20 sec to spare.   Last week, when I was tasked with setting up a group/ Team building outing with my coworkers, Escape Rooms HQ came to mind.  I sent an email on a Monday (they are closed on Mondays) and I received an unexpected response within 15 minutes.  Albert was so kind and allowed me to ask all of my questions. He even informed me that they had an event room on site. My group decided to have lunch brought in and we just paid a small fee to have use of their event room.   Once we arrived the staff and owners of ERHQ were ready to go. We were instructed to sign our waivers.  T-shirts were handed out and then the instructions were given. We had two groups.. so half did the Code\ Back Slash room and the other half did the Nuclear Shuttle. Both groups had a great time. The facility is clean and nice.  We ate in the conference room... we forgot to bring in drinks, and the staff saved the day and took care of us (Thank You). We didn't even have to clean up.   The staff will go above and beyond, and we were thrilled with the experience. I will continue to use Escape Rooms HQ and I will recommend them to anyone who is looking to have a memorable bonding experience.   The folks here are still talking about what they could have done differently yesterday to have escaped ;)

Oof. Broken down mini escape rooms that are not regulated with the influx of kids coming from the…read moretrampoline park. I bet this was great in its heyday! But alas! No more. The good... I do want to say the initial check in was good. I had a bag I should have taken home and they held it safe up front for me. Very appreciated. The rough... The location boasts "42" mini escape rooms, most are 2-4 connected rooms with a task to get to the next room. With one task to get through and no real objective or clues, it can be frustrating figuring it out. The rooms are broken or worn out. 4 initial rooms could not be entered, holding back access to 2-3 more rooms each. Anything that required touching showed its age with wear. Some rooms required crawling with worn out floors that hurt to crawl on. The place is connected to a trampoline park, we had random young kids running around Labyrinth area unsupervised. The potential.... We were able to get through 2 areas completely! The obstacle course to get through a volcano was fun! The Asylum area was great as well. But so many rooms we were just clueless as to the clues. I am not the world's best escape room person, but I've completed dozens. Hard tasks are good, nearly impossible to figure out tasks are rough, racially with broken down interactions. When this place was new, I bet it was great. For $60 total we were entertained for two hours well enough, but I can't really recommend this place with all the broken and worn down interactions. The place needs a revamp and it could be unique and great!

We LOVE escape rooms so we thought we would give this a try, it's definitely not the same as a…read moreregular escape room. Here are a few things we ran into, the rooms are well worn, the physical rooms we were able to try definitely showed it in not the great way. The rooms you have to crawl thru the cushion and the ground are worn down to nothing which as an adult it makes for a rough time. Almost half of the rooms were down an since there isn't anyone working in the area so you couldn't see if they can fix it or not. Someone was smoking weed in one of the rooms. When we could do a room an figure out the puzzles it was fun.

Game Show Battle Dallas is an awesome team to work with. Brought the Road Show to our office and…read morewhat an experience!

This was honestly really fun!! My work group came for a team building event and we had a blast! The…read moregames were easy to understand and were the kinds of games that you couldn't really study for or be naturally good at, so everyone had fun working together. The host and staff were very energetic and enthusiastic, which added to the fun. I'd absolutely recommend for a team building event, or other type of gathering - birthday parties, friend groups, the like. This is especially great for groups - we had 30-40 people.

People their die. With blood and tears. "Be careful what you…read morewish for, you may receive it." --Anonymous Part I Without, the night was cold and wet, but in the small parlour of Laburnum villa the blinds were drawn and the fire burned brightly. Father and son were at chess; the former, who possessed ideas about the game involving radical chances, putting his king into such sharp and unnecessary perils that it even provoked comment from the white-haired old lady knitting placidly by the fire. "Hark at the wind," said Mr. White, who, having seen a fatal mistake after it was too late, was amiably desirous of preventing his son from seeing it. "I'm listening," said the latter grimly surveying the board as he stretched out his hand. "Check." "I should hardly think that he's come tonight, " said his father, with his hand poised over the board. "Mate," replied the son.

We had done another escape room and really liked the experience so we had some out of town guests…read moreand wanted to try something different with them. We had the corporate espionage room which was very basic. The decor was absolutely uninteresting and there were very few puzzles. Most of it was password related on a computer which felt a little like it was something I could have done at home. The staff was lovely but very young. Like the both could have been 16. The facility is bland as you'd expect. It's just a small corporate office space. Given our experiences between this one and the other, I think we would prefer Escape HQ. But plot and story to go with more diverse Locks too.

Such a fun place to take your family or friends. We headed to Main Event for my daughter's 15th…read morebirthday as a place for her to hang out with her friends. They were mostly interested in the arcade as well as eating some pizza in the pizza cafe. At Main Event they offer bowling, arcade, billiards, laser tag and VR. They have party rooms as well as two restaurants and bar. I did notice some specials that would be good to share. On Tuesdays they offer kids 12 and under eat free with a menu items of 11.99 or more. Happy hour is offered Monday-Friday 3:00pm -6:00 pm. On Sunday-Thursday they also offer Happy hour 9:00 pm-11:00 pm. On Monday nights they offer all you can play games after 4:00 p.m. for 12.99. Also everyday except Saturday you can play activities for 19.99 plus a 10.00 fun card. The staff was very friendly. My daughter's friend lost her phone and one of the staff was able to find that it was left in the bar. We were very grateful that he took the time to help us check. Such wonderful service and manners. We will be back if we are in the area.

They must have a lot of new staff because it didn't seem like anybody had a clue what was going on…read more Not much acknowledgement at front desk, understand being busy, but it's easy to look up at someone standing right in front of you and say "hey I'll be with you in one moment" but that didn't happen. Bartender seemed lost. Our server who did good once he arrived, but it was 50 minutes into our 1.5 hour time, after waiting an hour for a lane. Manager also didn't acknowledge us when standing at the shoe area waiting. Asked a staff member if there was a water fountain, said no and walked away, didn't connect us with a server or say "sorry about that, you'll have to go to the bar." Just crickets. Will be going to Lewisville location instead.