clean and cozy studio and very well-equipped. I was worried…read moreabout the prevention of epidemics but the place is in good, clean condition. Sophie, our instructor, was kind enough to consult about my body shape, areas that require special calibration, and personal goals and reflects on class. She is very kind and professional. They also provide affordable price which I love.

This place changed my life. Started going because I was sick of feeling unhealthy during the…read morepandemic. Sophie is a wonderful, caring instructor who really gets to know you. I enjoy all my sessions even when they are hard :). My health has greatly improved since coming here.

I've been taking privates with Christina, who is amazing and has helped me so much with a shoulder…read morepain/mobility issues but the group classes are amazing as well!! I love this studio and everyone else who comes here so much.

This was my first yoga class at Triseven. I did the Vinyasa Yoga class with Jess. I've done Pilates…read morewith Teresa and I enjoy it, but I thought that Jess did not seem like a seasoned yogi. The class felt a little amateurish (not trying to sound like a yoga snob in this review). I expected a faster paced flow. But it wasn't the pace of the class that bothered me as much as the style of teaching. We also started the cool down pretty early - more than 10 minutes before the end of class. I wish there had been more time to flow.

Beautiful pool and location. The upkeep needs massive improvement. There is little cleaning in…read morerecent months (for instance, the floors are filthy and there's been a tissue at the base of one of the shower stalls for a week), the ladies steam room hasn't worked in many weeks, the showers are colder every day. It feels like the owner has given up and hasn't been in house at all. No yoga, no Pilates. Would be fantastic if the property wasn't run into the ground.

I just joined the Palisadium today. There are some positives and negatives. I'll start with the…read morepositives: the gym had barely anyone there so you pretty much have it to yourself. I liked the steam room, as well. The negatives: the sauna was not working and the machines in the gym are old. Also, I was told by a very nice young female employee that it would cost $20 to use the lockers which was a one-time fee. I paid the $20 and began my workout. A short time later, the girl told me the lockers cost $20 every month. I find that to be ridiculous and said I would like my $20 (that I had just paid less than an hour ago) refunded. A very rude young male employee said it's non-refundable. I said I'd like to speak with the manager. He told me she was teaching swim lessons and she wouldn't be available for four hours! I will be back at the gym tomorrow or the next day and will update my review on this situation.

I absolutely love this work out! I have a back injury that I have been dealing with for the last…read moretwo years as a result of a car accident. I have been trying to find the sweet spot of being able to do some level of cardio and weight training, without aggravating my back injury. And to my surprise, after taking a class on a whim about a week ago, I have found my new obsession! The coaches are full of positive energy and ready to help you reach your individual goals. They each are aware of my injury and work with me to find modifications, that will still challenge me, but will not leave me in pain afterward. I really, really have appreciated that from the coaches and staff. They take it seriously. Also, I enjoy being able to move between different types of exercise and not getting bored by doing the same thing for an hour. The music I also felt was really representative of different cultures, which I enjoyed. I especially enjoyed hearing some reggaeton, and dem bow on the mixes!!

People reading this review, RUN from the Edgewater location. Find another brand! This has been the…read moremost exhausting and unprofessional customer experience I've ever had with a fitness company. Never again. Back in July 2025, I reached out to cancel my Elite membership at the Edgewater location due to financial hardship. I was told by the staff, "No problem, you won't be charged," only to find out later that they never processed the cancellation. I was charged $198 anyway. When I followed up, Gabe admitted, word for word, "That was my fault. I messed up." He promised to process it immediately, but he never did. I asked to be released from the contract. They agreed and admitted fault. But then they said, "We understand you're going through financial hardship. What if we froze your membership instead and processed your refund immediately?" I agreed only if the refund would actually be issued right away. They promised it would be. The refund never came. Between August 20 and October 6, I followed up seven times. Every time I was met with a new excuse. Gabe repeatedly admitted the refund had never been submitted. He said things like "I forgot" or "I messed up again." Other times he claimed they were waiting on owner approval. A few days later, he'd change his story and admit he never submitted it. Despite all his promises and apologies, nothing ever happened. It wasn't until I asked to escalate to the owner that Gabe finally rushed the refund through on Oct 6th. But even then, they refused to connect me with ownership. They refused to cancel my membership even though they didn't hold up their end of the bargain. They also refused to apply the refund toward the cancellation fee of $218. I told them they already had the $198, and they could apply it toward the balance so I could walk away peacefully after being TERRIBLY mishandled. I even offered to cover the remaining $20 myself. They still said no, we won't do that. I was denied when I asked to speak to the owner. I emailed the owner directly and never received a response. I reached out to corporate and have not heard back. I am now preparing to escalate through other channels. The lack of professionalism and accountability here is staggering. After reading other reviews, it's clear this is not an isolated incident. This studio has a pattern of overcharging customers, holding on to money that doesn't belong to them, refusing cancellations, and dragging out refund requests for months. Customers are left chasing the studio just to get basic issues resolved. That is completely unacceptable. They clearly prioritize contracts over a people. But if they had chosen to value people over money, they would have recognized this as an opportunity to preserve trust and retain a client long-term. Instead, they burned a bridge, all to cling to a two-month fee that was already covered. The funds for the cancellation were in hand, and they still refused, despite openly acknowledging their mishandling. Any brand with integrity would have recognized that it's the small breaches, the little foxes, that spoil the vineyard. This could have been a moment to make things right. Instead, they deflected, delayed, and claimed their hands were tied. No, this wasn't about policy. It was about greed! And now, a customer who might have returned months down the line will never trust them again. Orangetheory Edgewater -- do better. And to corporate, if this is the standard being allowed under your franchise, it's a serious stain on the brand.

Updated: - Facility…read more5/5 - Value 4/5 - customer service 3/5 -Total 4/5 I was a member hear for years, and due to two poor customer service incidents I decided to terminate my membership. I ended up speaking to a manager after the fact and agree that these incidents are probably not indicative of the overall gym. That said the gym is clean, up to date, and well maintained. While I don't personally use them, I know someone who really loves their classes, and is still a member. If your looking for a full feature gym its definitely worth a consideration.

love the classes. Pump & Vive classes really fun. instructor Leah is wonderful. Clear…read moreinstruction, upbeat and keeps us going strong. Joined because of these classes.

I love this studio! While all the employees are kind, Adriana, Grace and Cindi always go out of…read moretheir way to recognize me by name, and help me. It is hard for me to go to the gym because I find it so boring lol. I was looking for a nice fitness class to get back in shape and this is it! You will never be bored and it will works your entire body. The studio is kept clean and they make all the customer wipe down the equipment and bar after each class! They don't play when it comes to cleanliness. I highly recommend this studio!

I love going to Pure Barre! The community at this location is awesome- always a friendly face…read moregreeting you at the door, and the instructors are so engaging. I get a solid 50 min workout and I leave feeling energized. Also love the location! Nice to get my grocery shopping done right after taking a class, or take a walk along the river to get some fresh air.