Our refrigerator stopped working. Aslan Appliance Repair came out in about an hour. Found what…read morewas wrong. We needed a new compressor and fan. So it wasn't cheap. They had to order parts so the next morning they came our and fixed it. They cleaned up well. I couldn't ask for any thing better. Highly recommend.

DO NOT USE THIS COMPANY. I used this service to repair my fridge. They charged over 400 dollars…read more The exact same issue that was causing the problem with the fridge started happening 2 months later. I called the company asking only that they do a consultation for free to figure out what is going on. They refused, saying I was outside the 2-month warranty window, and ultimately offered $10 off their consultation fee (wow, thanks!). I do not know if they originally put on a bandaid knowing it would only last two months or not, but in my opinion, this company is full of rats.

First impressions mean everything. They told us they would be here today to look at our…read morerefrigerator between 1 PM and 4 PM. I called them at 4:30 PM and they still were not here. The lady on the phone sounded like they have a call center in the Philippines she had no clue. Called the technician and said I'll be there by six. He left a message at 3 o'clock saying he's on his way I would not recommend this to anybody completely unreliable.

Dmitrii was super helpful. When we couldn't recreate the issue we were having with our LG…read moredishwasher while he was here, he went above and beyond to help assess the weird issue and diagnose the cause and fix it. Highly recommend!

They did a great job, very conscientious. Also, they explained what they did. Good people.read more

If you're thinking about hiring this company, please read my experience first…read more My refrigerator was not cooling properly and had heavy ice buildup on the freezer coils. I completely thawed it myself, and it worked for about a week before the same problem came back. I contacted a few repair companies, and this one responded first. The technician arrived quickly. After I explained the issue, he went outside and spent a long time next to his car looking at his phone. After about 20 minutes, he came back and explained there were three possible causes: maintenance, a bad defrost heater, or a bad control board. He confirmed the refrigerator was only 4 years old and still had plenty of life left. He recommended "maintenance" and told me he was about 95% confident it would solve the problem. The work was simply removing the ice from the evaporator coils with a steam cleaner. I reminded him that I had already thawed the refrigerator myself and that it did not fix the issue, but he reassured me again. I trusted his recommendation and paid $350. Before he left, I asked what would happen if this did not solve the problem. I was told the next step would be replacing the heating element. Replacing the refrigerator was never mentioned. And of course, the "repair" did not work. About a week later, the same problem came back. I contacted the company and was told they would get back to me with a solution. Couple of days later, I was told the defrost heater was temporarily out of stock and could take 4-6 weeks to restock. They then recommended not investing more money into the refrigerator and suggested buying a new one because of July 4th sales. I couldn't believe what I am reading! I even found the defrost heater on the official manufacturer website, listed as in stock and ready to ship. The company offered that I could purchase the part myself and they would install it for an additional $200 labor charge, but they would not provide any warranty for the customer-supplied part or the repair. The customer service experience afterward was also disappointing. Instead of addressing my concerns, I repeatedly received the same explanation about company policy and approved estimates. After several messages back and forth, I explained that I felt a partial refund was a fair resolution since the service did not fix the problem and no actual repair was completed, and they refused. I then decided to investigate the issue myself. With a simple Google search and a couple of YouTube videos, I found that the refrigerator has a built-in diagnostic mode. I went through the tests, and when I activated the defrost mode, the heater immediately turned red hot and melted the ice buildup within seconds. Since then, the refrigerator has been working exactly as it should without replacing the heater, control board, or any other parts. It made me seriously question the diagnosis and the recommendation that additional repairs or a replacement refrigerator were needed. A few days later, they offered me a $90 refund if I removed my review. They did not realize that I had not posted any review at that time. When I asked to speak directly with the manager to discuss the situation, that request was declined. And here is the review! I paid $350 for a service that did not solve the problem, and I do not feel my concerns were taken seriously. Based on my experience, I cannot recommend this company.

JT Services answered the call for our washing machine within minutes, and had the opportunity to…read morefix our gasket seal within 36 hours. You look at DIY videos online and it makes you question the pricing of the job at hand, but Vitalii with JT Services did a super thorough job and was worth the fair fee. Highly recommended.

Purchased a new dishwasher but Home Depot wouldn't install it. Hired JT Services. He was on time…read more Polite. Quick. Pretty painless overall. Thank you!!

Excellent diagnostician. Issue was identified and clearly explained in an understandable manner…read more Can't beat the service. Same day appointment and technician arrived as scheduled and sent an arrival message message. Fairly priced. What else can you ask for?

Reliafix came out to assess and repair my dishwasher that was malfunctioning. They were quick to…read morerespond, fairly priced, and showed up during the time window that was given to me. The technician, Nick, was friendly and helped fix the issue in a timely fashion. Would recommend their services to others

For the record I didn't get any services from them so cannot comment on the service quality…read more However I called to inquire about the costs - they told me its as $95 to come out, but they couldn't even tell me even a semblance of how much they would charge. They told me they don't charge by the hour but could not in the slightest tell me how they would charge. what kind of a business can't even tell a potential customer how they charge? No thanks.

Very professional firm. They came out and serviced our 18 year old KitchenAid Electric Dryer. What…read moreI appreciated the most was the gentleman who serviced us told us plainly our dryer was in excellent shape and told us how to service it next time we had an issue (clean out lint from outside vents, trim back branches from that area, etc.). If we had called a firm like Sears I honestly am not positive they would have provided similar advice because they make money by selling washers, dryers, etc. The great news our dryer was fine and my wife had actually fixed the issue earlier, but we gained peace of mind in knowing our dryer was in excellent shape and that if we had an issue we had a relationship with a firm that we could trust.

Brian is the man! He repaired our dishwasher and our oven! Very friendly and very reasonable…read moreprices. Highly recommend him.

Brian contacted me after my initial message about our washing machine agitator not working within a…read morefew hours. With a holiday and out of town trip approaching, we had to schedule for a half week later, but he was able to fix the problem in less than 15 minutes and was more than happy to allow me to watch and learn. His price was more than reasonable ($95+parts) compared to every other company ($130+parts+labor minimum) that I had looked into online. He was kind enough not to charge labor because of the short time. We will definitely use him again.

My new go-to appliance repair company. I was very pleased the promptness, knowledge level, skill…read moreset, attentiveness to work and cleanup and also friendliness.

I called SMD Appliance Repair, late Saturday afternoon, and spoke with Danny (owner) and he was…read moreable to come out by the next morning (Sunday)..! He was very efficient and knowledgeable in the repair work, good communicator, friendly, honest, respectful and service oriented. He clearly understands the basics of business and he will now be our go-to appliance/repair person moving forward. We wholeheartedly recommend Danny and SMD Brothers..!