Monday morning and all the carts are in the parking lot as well no one inside for help but the…read morecashiers and they don't do nothing but take this awful manager he was eating an early lunch an the store was chaos This place can definitely do better right now it doesn't value customers, especially pro members, y'all's material looks like they've never been stacked properly because they're warped so bad you guys are selling bows without the arrows unbelievable

Great store. Great people working there. Can always find help…read more But I will never shop there on a Saturday morning again. The place is a dog kennel. Everyone feels the need to bring their dog to a home improvement store. Dogs barking, growling and attempting to fight each other. It's a disaster. Leave your damn dog at home. No one likes them but you.

I ordered fireplace doors, the inside sales team was great, although the installer representative…read morefrom their company did a poor job installing the doors. We went to open the doors and the entire doors and frame fell forward, my son grabbed the unit. The brackets inside were not attached properly, one is basically upside down, very poorly installed considering we paid the installation fees.

We are in the process of building a home and ran into an issue with a gas log unit we purchased @…read moreDixie products ( Too many btu's for the area). I contacted Kevin @ Dixie Products and explained the situation as we were well beyond the 30 day return period. We received exceptional customer service and were able to exchange for another product that would meet our needs. I highly recommend Dixie Products. We have purchased numerous gas logs from them over the past several years and have always received quality products and quality customer service!

Two stars just for being open when "the other two" tile stores in the Lynchburg are were closed…read more Shocking the lost market on flooring in this area. There's literally nothing here to choose from. Drive to Richmond for so many galleries show rooms and massive selections. Unfortunately that's what we had to do---take the revenue two hours away. Absolutely insane that no real flooring companies are blowing g up the market here. LL is more like a flooring food truck that forgot to place their order for supplies.

We're very happy with our carpet purchase and install from Lynchburg LL Flooring. Jessica was…read moreknowledgeable and friendly. The installers worked with my difficult schedule and did a great job.

They do not have any stars. But they should. They screwed up a delivery that cost me a day of…read morelabor. They are a bunch of "DO NOT CARE" children

Friendly folks, who know what they are talking about, always helped me through out my career in…read morelandscaping and have good prices great help.

Super friendly and helpful staff. They do mainly custom work so not many models on display. Bring…read morethem what you want and they can make it. I need something already made so I went elsewhere. But I would definitely come here if I wanted to customize anything. They have an amazing selection and also do free estimates and measurements. Plenty of parking in a large lot next to McDonald's. Not sure how I missed it before but I'm glad I found it!

Love the stone, customer service is abysmal. giving 1 since 0 is not an option. They messed up…read moremultiple times and refused to correct to the contract.