they never answer the phone or return messages/emails !! tried twice, even if they're that busy it…read moreonly take a minute to respond !!

Just had a fence put in. PVC and black chainlink. Had to wait 2.5 months because he was so busy…read more Well worth the wait, they did an Excellent job. Love it and so do my dogs!!!

Whomever built our deck, built it around the electric meter (a support beam was put in right in…read morefront of the meter box so it could not be accessed). We were going to be fined if it was not fixed. I made calls to several fence contractors, but no one would do it because it was too small of a project or they only did new construction. But, then I found On Your Mark Fencing. The first time I spoke with Mark he was so understanding and willing to try to squeeze me into his busy schedule because he new the fine from the electric company was pending. He did a fast and professional job. I couldn't be happier. The hatch he put in is barely noticeable which is better than I could have imagined. I would definitely recommend Mark for and fence/deck project!!

This company is very honest, their team of workers are very professional and diligent about…read moreperfection and quality. They delivered a top notch fence thats strong and beautiful at the same time. I will never use another fence or decking company for my needs. Thanks again for going that extra mile

Dear John @ Rock Valley Fence cc: Dawn M. Bengston @ Dane…read moreCounty Fence & Deck, Thank you for the solid-looking, beautiful fence that you installed on 12/13/2024. I would have thought that when RVF sent Dane County Deck & Fence with personal and BBB - A+ recommendations, that it was a sure bet. Perhaps this customer just caught their crew during a bad day. I paid RVF $7200 to install a new fence inside my older one as the neighbors had committed numerous crimes against me with no police action or court protection. Before one section was built, I noticed 4 vertical wooded slats hanging and flapping loose at the top on a neighbor's side. I asked Raoul (sp?) if he could please nail it together with 4 screws. He barked, "That's not in the contract, and I only have do do what's in the contract. I was not hired for this." I reminded him that the customer standing before him was an elderly, totally disabled man in his spine, shoulder and hands and could not turn 4 screws himself to resolve the obvious future problem with the threatening neighbors. He barked again, "I'm not going to do the whole fence. I wasn't hired for this. It's not in the contract." I told him that it was not the whole fence, as I showed and stated, but only 4 vertical wooden slats. He argued, and roboticly repeated himself - with good measure turning his body to face away from me to hide his obvious unreasonableness - and poor business and customer service sense. In the end he said begrudgingly that he's do it. He did not. 4 screws. 4 screws and your previously A+ rated business gets this for a business review from a man who has been a foreign correspondent/journalist in 6 countries over 32 years, including 2 wars. My talents could have been put to better use to add to your otherwise fine online reputation. It only takes one bad apple to spoil the bunch. I had even greeted and made coffees for the workers. No thanks needed; how about hello, whenever I passed them. Not one of them ever responded; not one - once. They did not even look back at me. Strange way to treat a man who had just paid you $7200. I hope you shape up your customer relations and teach Raoul to act on the SPIRIT of the law, as they say, not the letter. In the end, it brings better reviews - all over the web. Russell Gordon

They don't even deserve one star! I trusted Rock Valley Fence to come and install a fence…read more They did a terrible job and refused to fix the horrible work they charged $5000. for. I've got pictures to show the wood they used

I have used Dach multiple times for fencing. What was once an excellent company with great…read moreinstallers has become a less than mediocre company with installers who lack enough experience coupled with an office staff that says they will get someone out to correct a problem and never do. Sad.

The fence looks fantastic. I was very happy with the work and every step from the beginning was…read moregreat. I am extremely happy with getting a DACH fence. Everything....5 star.

We had a car run our fence over and after some checking we found Rockford fence to not only be the…read morebest but they also came right out and took care of the fence . Highly recommend these guys A1 work !!! Will absolutely use them again !

Don't waste your time contacting them. I would give them zero stars if I could…read more I got multiple estimates for a fence repair, chose their estimate, scheduled a repair day, and THEY NEVER SHOWED UP! That day I scheduled a repair time for the following week and they FORGOT ABOUT OUR JOB A SCOND TIME! RIDICULOUS! I wasted two whole days of vacation and four weeks waiting for these "professionals". Now I have to wait 5 months for my fence to be repaired in Spring. They finally sent a written estimate after forgetting about our job twice, and the price INCREASED! What type of compensation is that?! They never offered an apology for missing the appointments or delaying our fence repair by 5 months. The only monetary compensation they offered was for me to pay a higher price than I originally was quoted. The front office workers essentially screen his calls. Our conversation was as follows.. Me: "Hi, is the owner in the office and available to speak?" Rockford Fence: "May I ask who's calling?" Me: "Bryan Z_____. I had left a message that was not returned." Rockford Fence: "Oh, it looks like he's out of the office right now." Me: "Does he have a work mobile phone so I can call him?" Rockford Fence: "A lot of times he leaves that in the office." Me: "Can I please have the number anyway just in case he has the phone with him?" Rockford Fence: "No" The fact that the manager either is/isn't in the office is conditional based on who's calling is unprofessional to say the least. The customer service, deception, and time wasting is simply infurating. Avoid Chris (estimator) specifically. He didn't give us a paper estimate, then lost the estimate, lost our contact information twice, never answers his phone, and does not respond to messages. Rockford Fence was given a fair opportunity to make this right to us (the customer). They refused to apologize for wasting our time and refused to even consider monetary compensation for time wasted. The moral: Just don't waste your time with these guys.

Great company, nice people. Used 'All About Outside' for snow plowing my driveway in Rockford…read more Also shoveled my front and back stairs and pathways (and they through down salt too !!!)

From the owner: We're all about our family working for yours…read more All About Outside is all about our family working for yours. We offer a variety of services to you for your home to help improve the look and accessibility of your outdoor area. We are a small family business that is focused on quality workmanship at affordable prices. We extend our services to both residential and commercial properties. There is no job too small. We provide free estimates before every project, and we're a fully licensed, bonded and insured company. All our projects are built to last. Call today to learn more about us.

Gustavo was excellent. The process was smooth. The technology was great. Everything spelled out…read more All products and payment options are clear. Actually a very fun and enjoyable experience.

It's pretty cool how you can design and take demensions virtually! Very ergonomical!read more

Extremely happy with Akino Fence. Alberto listened to what I needed and helped with a plan of…read moreaction. Excellent workmanship and service at a fair market price. Overall a great experience.

The man himself came to my home. Said he would give me an estimate by Tues it's now 8 days past…read morethat Tuesday. If you didn't want the job you could have called me..waste of my time. Thanks

2 sides of fence was all that needed took over a month cut thru a cable line,gate is hanging off…read morepost cause nails didn't make contact with main beam.called 2 wks now & still haven't fixed it thinking of contacting bbb.only 1 person came out to do a fence 1..spent over 5k they got $$ & ran won't suggest this place to anyone 5 yr warranty they say but they don't come out to fix the problem...

Horrible job! Doesn't follow protocol with locating propery lines. Disregards customer complaints.read more