They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

I bought 500 sqft of LVP flooring from this place in October of 2024 for $3 per square foot. In…read moreApril 2025, my house had a water related incident and I ended up having to redo them again so I went back for another estimate in May of 2025. At that time, the wonderful sales person I worked with on my first order was no longer employed and they have this guy Marlon running the show now. I was candid with Marlon about why I had to redo my floors and needed a new estimate. Marlon was initially very pushy about getting directly involved with my claim even tho I told him I already had a contractor to do the work and I simply just needed the materials. After 20 minutes of saying no to his suggestion he finally gave me the estimate. He quoted me $4.19 claiming inflation impacting the price. Okay fine -- I go get the amount approved through insurance. Insurance approvals take a while so I didn't end up going back to actually purchase the floor until today, July 2025. NOW he's trying to tell me the price for the floor is $5.39. As if the cost of flooring skyrocketed up $2.39 per sqft in a matter of 8 months?! He told me to go back to my insurance adjuster and ask for more money and then it was clear to me this man was trying to take advantage of my claim by gouging the price of the floor. He knew my insurance was a grade for grade replacement and tried to leverage that to inflate what he wanted to charge me. Pure greed. Because how else does a floor go from $3 to $5.39 in 8 months?? Especially when I checked nearby competitors and no one else had raised their prices recently. I did love that floor but the pushy & predatory business practices were simply unacceptable (especially as a return customer) and I ended up taking my business elsewhere -- as should you.

Honestly we go back to Damir and team every time we need new flooring. The quality of product and…read morecraftsmanship is unbeatable, as is the price. I also completely trust them with design aesthetic decisions and POV on what will work best in our spaces. Highly recommend!!

Anton was very efficient. He showed up, did a quick walkthrough, and sent me a quote the same day…read more He clearly explained the options and potential gotchas, including leveling and what it would cost. He had a crew at my place the next day to remove the carpet, and they knocked it out quickly. I have vinyl flooring in the rest of the house and wanted a similar color, so he sent his PM with samples to look at. Unfortunately they were backordered, but he let me know as soon as he found out and gave me alternatives, clearly laying out the pros and cons of each. Once the material came in, his crew did a great job with the install. Really appreciated the communication, professionalism, and quality of the work.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

David did a great job with my 26 year old hardwood floor full of scratches and what seemed to be…read morepet damages. He was communicative, patient, and efficient. For a smaller job like mine he offered a competitive value. I would recommend his business to anyone refinishing their hardwood floors.

I've worked with this company 4 years ago and again recently because of the premium quality. As far…read moreas service, they brought all the red oak to install and I changed my mind and they took it back and brought white oak without any hesitation. They made sure I WAS SURE and worked with me politely and patiently throughout. Highly recommend.

Henry and his crew showed up on time each day. They worked hard and got the job done. They did a…read morebeautiful job restoring our old hardwood floors. They were tidy and respectful and prompt. I would highly recommend this business.

On time, professional, clean and precise work. Knows how to solve problems, competitive pricing,read more

I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

We hired Prestige for a significant project at our house in Gig Harbor: painting the entire…read moreinterior of the house as well as installing Luxury Vinyl Plank in the main floor. We had 3 quotes and even though they were the least expensive, they did an outstanding job. We met several of their team and every one of them was courteous, friendly and hard working. It's my understanding that they have the ability to do just about any home improvement project so if you have a renovation of any kind, I would recommend you get a quote from Prestige and give them an opportunity.

I hired Prestige Flooring to install LVP flooring and paint my ceiling. The owner, Vlad, responded…read moremuch better than other contractors I got estimates from. He was easy to reach and very direct, which gave me confidence to move forward. Overall, the work was good. The flooring price was fair, but the painting cost felt high. The biggest issue was communication once the project started. I made the prepayment, met to sign the contract, and did my part. But after that, getting a response became extremely difficult. Communication with the point of contact (I won't name) was almost non-existent, which was unacceptable. The workers did their job, but since they do not speak English, any questions or clarifications had to go through the point of contact. This made resolving even small issues frustrating. On top of that, I asked for a little leftover baseboard paint for touch ups. I was told I would get it after the project was done, but it has now been four months and I still have not received anything. Cleanup was also lacking. Like other contractors I have used in the past, they left dust and debris behind, and I had to do a lot of follow up cleaning after they left each day. Prestige Flooring will get the job done, and Vlad himself was responsive at the beginning, which stood out compared to other contractors. But be prepared for poor communication during the project and less than ideal cleanup afterward. Professional service includes timely communication, not making the customer feel like they need to nag or beg for a response. That was the most disappointing part of the experience.