The building is old and need of repair. Poorly managed and run on a shoe string. The roof leaks…read moreconstantly and they patch the roof like a whack a mole game. Money from large donations were put into sprucing up the common areas to attract new tenants. You are offered an inadequate continental breakfast 5 mornings a week. My loved one has been eating the same oatmeal and a half a bagel for years. There is a charge for eggs or pancakes. You also receive only 2 free dinners a month offered Monday through Thursday only. Kitchen help and food is from a Kosher Catering off sight service. My loved one has experienced abusive treatment by one of their servers twice. It was reported and this server remains employed. Food is very expensive and hit or miss. For what they charge you can do much much better elsewhere.

This is the very worst place I have ever lived. They charged me $1200 for a front door I had…read morenothing to do with it falling apart. And when I asked Alexis (who thinks she is better then everyone else..worst customer service in my entire life) she spoke down to me. I own a business and would never have someone like her working for me. Months prior to all of this happening I had called and asked about a one bedroom and Alexis told me verbatim ..they had no one bedrooms available and Knollwood doesn't like to "downgrade" people. I later found out there were 2 one bedroom apartments available. I am now glad she forced me out, I bought a beautiful condo. I will detour anyone from moving into that complex.

The office has a hard time getting back with you regarding issues with the property, the snow…read moreremoval is a JOKE my sister has been trying to get them to shovel out the walkway in front of her building for 2 days, she's handicapped and can't get out, the last time she got stuck in the snow, she could have frozen to death, whe calling the office they say they're working on it, if you have a 3rd party removing snow & they haven't come out in 2 days then someone from maintenance should be out shoveling the walkways, there is NO EXCUSE for the residents NOT to be able to get out of their apartments. What if there is a fire, then what?

We have lived here since last June and have had problems with our AC since we moved in and the…read moremanager just closed and locked when my husband was walking down to talk to them face to face after a week of me calling trying to get them to fix our AC unit. My husband is a retired Veteran and done his time you'd think they keep a disabled veterans house cooled and not make him sleep in 75-80 discomfort in our unit. Thank you for showing how much you don't care about your tenants or vets. **** update went and talked to the manager this morning 4/40/18 9:45am I didn't think it was possible to look more disgusted by the fact that my husband is a disabled veteran but this lady did. My son has actual physical health problems and has been hospitalized by heat related medical issues which I have informed her of and she informed us that it is 50 degrees outside and that I understand but it is 75-80 in our apartment which fans and windows are not helping. She has said maintenance has been to our apartment which is a lie as we have been here all week and weekend. Also I have my phone by me and nobody has called me. I do online home schooling with my kids through the state and my 17 yr old is home when I am not ready to let mainetence in. So let's see poor communication with tenants and ignoring tenants phone calls. Claiming maintenance is by the apartment even when tenants are home. Blocks tenants from Facebook page because of bad reviews and gets mad about them. Btw Management I will be reporting you to the news if my son gets sick and in the hospital because of the 80 degree temperatures coming this week which would put inside our apartment at 85-90. ******update 2pm and maintenance has charged the AC but I have yet to receive a call back from management as to why our AC does not hold a charge and if they will be doing a full repair on the AC to our unit instead of just a patch job. I have called several times and left a voicemail and have been waiting since lunch for a callback.

Unprofessional management and dirty complex. Neighbors are disrespectful and loud. A leak from the…read morekitchen damaged my property. Dogs use your yard as a bathroom. Live anywhere else, its just not worth the trouble!!

This was a top notch, gold star experience renting an apartment at Cedar Valley. The staff is one…read moreof the best I have encountered. I highly recommend this property. Great facility and wonderful team working there.

Outstanding place to work at while in town visiting family. The managed Olivia was incredibly…read morehelpful and made my experience super easy. I also rented their conference room to close a deal and she made it feel like I was at home! I would highly recommend 429 main to anyone considering renting an office, conference room, or just to get out of the house occasionally to work somewhere else. Not to mention, the interior design of this place is awesome. I loved the green theme everywhere. Thank you team 429 main!

From the owner: Welcome! At 429 Main, we believe that great things happen…read morewhen creative minds come together. Our coworking and shared space is more than just a place to work, it’s a vibrant community curated to foster collaboration, inspire innovation, and ignite creation. Whether you’re an entrepreneur, freelancer, or apart of a dynamic team, you’ll find a supportive and energizing environment here.

Bait and switch pure and simple. They advertise an apartment for $733/months. But If you call and…read moreask about it, they only talked about the thousand dollar apartments that aren't equipped like the $733 ones then they hang up!!! .

DONT LIVE HERE. Minor violations for petty things such as locking bike to car port. They say they…read morehave a pool but you have to reserve a time weeks in advance. Rude management. Add on top of that dog breed restriction. Our dog was not on the restricted breed list. Had signed paperwork from three different veterinarians showing he was a purebred not on the list, however the property manager, believed he looked similar to a restricted breed and gave us an enormous issue about it. Extremely rude and inconsiderate. Been a nightmare since day one. Don't make the same mistake we did. Will never recommend this place.

I have lived here at five points twice, the staff here is great! They are always very helpful and…read moreon top of maintenance. Dana and Scott specifically are great with finding leasing options in addition to when living here always approachable for any questions. Scott is always on top of maintenance (usually within a day) which is very uncommon for most apartments. The staff is very well organized and on top of things. The apartments themselves are great units, never had any issues with living inside. The only drawback I have is the trash dumpsters that can get overfilled. Other than that I don't have any negative feedback. The unit is very well insulated, sometimes you can hear other neighbors but it is rare. The pool area is great and provides a chill atmosphere.

Updated review: Overall good place to stay, but it's pretty pricey for apartment living in the area…read more- compares to condo pricing in the area. Pros: Complex is fairly new (built in 2017 I believe) and they recently built another building. They offer locker services for packages as of July 2019, although I keep getting errors when I try to set up my account. The apartments look amazing inside and have updated features for the most part. There's an outdoor pool area and small gym in the inside. Cons: 1. (January 2019) The lease signing process is a pure headache. The first apartment I came to see had cosmetic damage to the appliances and a counter door off the hinges, on the day I was supposed to sign my lease. When I asked about the options for appliances to be swapped out I was told the appliances would not be swapped for cosmetic damage because it's considered normal ware and tear. Due to the floor plan being an open floor plan that was unacceptable, but of course there were more expensive options available, but the Property Management team made no effort to honor the price for the original apartment I applied to. 2. (Updated July 2019) During the winter there was a few weeks where the trash situation got completely out of control - not only was it very dangerous to attempt to take out the trash because the ice in the walkway wasn't melted, but there was trash overflowing in the dumpsters for several days. 3. (Updated July 2019) These are outside apts so no elevator to get to the top level floors (3rd floor) and there's exactly 20 steps to get to each level, (so 40 steps to get to the 3rd floor) it's a pain carrying groceries for sure.

Having lived here for 4 years, I wish I could find *something* positive to say about the…read moremaintenance here. I can't. Last year, an upstairs leak, which resulted in a ceiling hole in my bathroom, took over half a year to be resolved- during which time a mold problem had started. While their contractor did finally stop the leak and repair the ceiling, that mold can still be smelled in my coat closet, which is adjacent to the bathroom (the cleanout hatch is located there). This should have been serviced immediately after being reported, but wasn't. At this writing (February 2025), the heat has gone out 6 times in a 3 week period. Repeated work requests for this issue have been closed out as "completed", and phone calls to the office were responded to with "we're waiting for a part". This repeated excuse makes one wonder if the "parts" are coming from Fisher Price. It should noted that my unit is in the same building as the Leasing Office, so one would think that having working heat in the building where potential future residents are applying for a lease MIGHT be a priority. Apparently not. The same building has NO working locks on the exterior doors, other than to the Leasing office. An intercom and buzzer system is in each apartment, but does nothing. If one is considering Waterford Square because of the pictures of the pool and hot tub on their web site, please be aware the pool has only opened in mid-July and closed VERY promptly on Labor Day since 2021. During that time period, the hot tub has never opened. Last year, the M. Shapiro company took over management of Waterford Square from Ressco, which gave a brief moment of hope to the residents here. Unfortunately, they have not re-trained, replaced or outsourced the existing staff, which they desperately need to do for any improvement to happen here. Apply and move here at your own risk.

DO NOT APPY HERE !!!! Worst ever r apartments I wish I can…read moregive negative stars I wasn't aware of the water bill issue let me renew my lease twice never mention it until this year when the bill was already $2,500+ then come to find out they are collecting money from the water but not paying I called the water company they said last payment of the bill was last year July only for $100 I can see if my portion was missing but majority was getting paid but that is not was happening here I asked ebony about what the water company said to me and ask if she want to see the bill history she said no and that was it no defense so very suspicious i have proof dating back from 2020 were is seem they really stop paying it I'm not sure where the money going to cause it's not going towards the bill nor development of the apartment complex I stayed in building never seen anyone clean the halls carpet is disgusting no maintenance no effort no communication the pool is laughable literally opens for maybe two days out the summer each year Ebony is a terrible property manager passive aggressive person this gives big SCAMMER vibes

Terrible management. My uncle lived there and you can't reach anyone in management to discuss issuesread more

I've been going in and out of the apartments for years I've had a run of some very bad luck with a…read morevery bad divorce and into very serious depression I couldn't begin to explain.so imnot gonna any how reduced me to pan handle for money to survive.in motive panhandling I got close and developed real blessed relationships with alot of the seniors that live at the apartments witch lead to some extra work whether it be cooking cleaning store runs fixing little thing around there homes hanging pitchers helping them with phone calls they cant understand like to date energy phone bills cable places or helping them to buss stop dollar store or just sitting down to have a nice conversation with them seeing alot of them are just plane lonely.then the summer of 2022 came and things changed the management and maintenance team turned totally disrespectful and way out of control towards myself and a girl that would come with me to offerhelp as well.they totally invited our privacy by following us out side the premises of there property taken pitchers of me and my freand just to post it on front window of build for all to see saying we are now on band from build list for o reasons other then ther Owen suspicion of drug activity witch is so false when ask management why we are on list they said there not at liberty to reveal information also claimed justlooked bad us us holding a sighn then coming in building so not only did they invade our personal space by the pitchers now they are in violation of dephanashion of character wright's they called us names they treated us so horribly for reasons them there selfs don't even know with most residents in our corner im not stopping till I get all the way to the top .I've taken alot in my time but this one im not for there is no reason to be treated this way when truly all we were was help to other and post our pitcher like we a criminal is very very hurtful im talking to attorneys and if can find one that will take the case most certainly consider a law suet I feel they owe me and my freand the most hart filled apology and our pitchers to be taken down immediately heading to corporate next stop sorry I had to wright this review and is the first complaint and review I ever taken part in in my whole life so that alone should say how offend hurt and violated I feel to live in a place that hires such unprofessional management team is a place i most definitely wouldn't live

My partner and I have lived here for five years, and it was great until the building was sold to…read moreGreat Lakes Housing Services/Michigan Community Capital. Ever since they took over, it's been one problem after another. Most recently, management entered our unit and walked into our bedroom while we were half-dressed and asleep. Instead of apologizing for violating our privacy, we were yelled at. On several occasions, both maintenance and management have entered our unit without proper notice or permission. They're making all kinds of changes to the building with little to no communication, and almost none of them benefit the people who actually live here. Doors have been randomly restricted, maintenance is either a no-show or just lets themselves in without permission, and delivery drivers and guests can't get inside. The hallways are cluttered with broken appliances and garbage. The landscaping has been completely neglected. The list goes on and on. To make things even more frustrating, a venue called Batch 154 has moved into the building. Ceremonies are held on the third floor and receptions on the ground floor, which means tenants are forced to deal with weekly weddings and events where the music is so loud, it shakes our light fixtures for hours and cannot be drowned out. Guests of Batch 154 are extremely disruptive both inside and outside of the building, making tenants feel like intruders when simply trying to enter or exit their own homes. Trying to get help is a joke. Rhett Huyck, who supposedly works in their main office, never answers the phone or returns calls. The building manager, Shaniqua Johnson, is consistently rude, unhelpful, and defensive. She ignores tenant concerns, makes excuses, and seems determined to make life miserable for anyone living here. If their goal is to make tenants miserable enough to leave so they can raise the rent, they're doing a great job. We do not recommend living here any longer. Editing this review to inform anyone reading that we have now had so many instances of unlawful entries that we have had to file a police report. They are driving tenants out one by one and it is clear that this is their goal.

I lived here happily for 13 years. The place was well maintained. Management was friendly and cared…read moreabout the tenants and the building. Then, it was sold to the state. In the past 6 months, they have managed to make it a horrible place to live. I moved out after all of these years solely due to their negligence of the building and their disrespect towards tenants. Brandon Miller, Rhett, and Shaniqua have been rude and offer no assistance when asked about the problems they created. The carpets are filthy. The once beautiful landscaping that leads into the building is overgrown and unkempt. No one could get any deliveries for months so they installed a keypad and sent out the code to the entire building. So, there goes front door security that was needed. Batch 54 is part of the actual building. Every weekend there are weddings, parties on the roof, DJ's and bands, MANY guests coming in and out of the apartments to use the elevator to our roof. Guests gather outside (as wedding guests do) and talk loudly, sing, smoke. The problem is that is is literally in front of our windows and where we enter and exit the building. No matter how beautiful the actual lofts are, it is not worth dealing with the new management

I was supposed to move here but it is looking like the time frame is not working out for my needs I…read morehave spent many different days on phone calls with Bradley the manager he has been delightful every time and very patient and very Very helpful!