We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

They did a good job installing our Andersen slider along with fixing the end joist on the back of…read morethe house where the deck is mounted. Five stars would have been on order if they didn't lose the decorative nuts that hold the light on my house and if they came back to caulk around it just like it was before they started work. I learned a big lesson from these guys. Don't pay ANY contractor, no matter how personable or honest they seem, before the job is done.

Jeff installed a new Energy Kenetics System 2000 boiler, indirect water heater, and a new Roth…read moreupright oil tank. His work is absolutely impeccable, and we're thrilled to have found him. Jeff isn't just an installer, but he's a craftsman. He's very efficient, extremely thorough and detailed, accurate, and unbelievably dependable and responsible. He also cleans up after himself and disposes of all materials including old boilers, hot water heaters, and tanks. We are so very, very pleased with our new system, not to mention that the System 2000 is saving us a boatload on oil!! Jeff is the heating professional you want to call. We would totally and completely recommend him for any heating/hot water needs you have. He is absolutely beyond awesome!

An absolute lifesaver. Our hot water tank broke on a Friday night and drained completely into our…read morebasement. Jeff was perhaps the tenth person I called because either the company wouldn't take the job at all or they had a wait time between three days to two months. But we needed hot water Monday morning. Jeff made calls and worked with us to get the right part, loading it up and arriving first thing Sunday morning. If I could rate him ten stars, I would. He's genuinely nice, knows his stuff, and goes above and beyond to help. Highly recommended!

After 25 years, multiple national water treatment companies and literally thousands of dollars…read moreaddressing our well water problems, we called Claverack pump. They were professional and very knowledgeable during the initial visit to evaluate our problems and existing various tanks, pumps, softeners, etc. I also called a competitor as good practice for comparison quote. Claverack followed up with a quote that was not only less expensive but also much more complete with product data, water analysis and pricing with the scope of work to be provided. I immediately signed up and took the day off to be at the house when they arrived. Bob and Adam were great to work with as they removed all old equipment (5 tanks, chlorinator and softener) and replaced with 1 air injection unit to remove the sulphur. We learned from their water analysis that the other units were not required for our water although being sold those products previously - requiring chlorine and salt on a regular basis. Removing all the old equipment regaining valuable space in our boiler room and eliminated the need to lug bags of salt and chlorine buckets - not to mention saving this ongoing cost. After putting the units into service, the guys walked us through the program and explained with the air system we have little or no maintenance. I noted that I would call them for a yearly inspection although we were shown the unit will notify us of that when due, Our water is finally what is should have been all along - no sulphur, spurting faucets, and constant need for chemicals and salt. We could not be happier with the transformation - our only regret is that we didn't "shop locally" sooner. If you have similar well water problems, or any related issues, we HIGHLY recommend Claverack Pump for your treatment. Thank you to all that helped us clean up our well water.

They were prompt. They were efficient. They were very polite and courteous job was true to their…read moreestimate. I called with a problem with our well they were at the house within an hour. Job was completed that night.

Had a small job today for Frank and he was early and was finished quickly. He told me about the…read morejobs he has done. I will call him for the next job, even if it is a large job.

Just Frank Plumbing is highly recommended. Frank came and repaired a broken toilet at our house in…read moreHudson on short notice and was knowledgeable and professional. He also is a very nice and honest individual.

I was referred to Reliable Plumbing and Pump Service by a friend who said Steve, the owner knew all…read morethere was to know about the problem I was having with my well pump. It was running 24/7. Steve came out promptly, assessed the situation, ordered the new pump and tank and installed them the next day with his son, Dan. Not only was the work top notch but they were very friendly and gave me an education along the way. Replacing a well pump isn't a cheap proposition so I consider the replacement cost one of the sad facts of home ownership (less than $6K). If you ever have an issue with your well pump I highly recommend these guys. Just a word to the wise that payment is required when the work is complete and before they leave the premises, cash, check, credit card.

Great same day service from honest people. So many plumbers, save your time and your money and call…read moreReliable. The job will be done correctly and the guys act like they are your neighbor. There are honest people in business, these guys are it.

Two years after he completed work as a subcontractor for my new 6500 sq ft house, he refused to…read morerespond to my telephone calls, texts and emails and come back and look at something that failed on a Moen product that has a lifetime guarantee. Moen was kind enough to send me all replacement components for free as they are committed to doing. Houghton was concerned that he wouldn't be paid. Being somewhat capable myself, I was able to do the repairs myself. I also pointed out to Houghton, after leaving him a final unpleasant voicemail, that he came back to my house about a year earlier and I paid him within 15 minutes of his presenting the invoice. How could he be afraid to return again? His lack of response and then his stupid comment about not paying him, are patently absurd. His lack of ethical responsibility is the biggest concern. I also discovered that he made some basic plumbing errors in the installation of the Moen iO digital shower control as shown in the Moen video on how to install this device. Hopefully folks will realize that Steve Houghton is unreliable and has no integrity toward old clients.

I have been using Houghton plumbing and heating for years now. He is easy to talk to, can usually…read morebe to my house the same day, and has repaired things that other plumbers would insist that I replace. He is someone I trust and his work is equally good.

Very responsive when booking the initial "deep" clean. A checklist is provided which they do not…read morefollow. Front of cabinets were not cleaned, floors were just haphazardly wiped with a mop, not scrubbed, front of fridge was damaged. When I brought the damage to the owners attention the very next day after the cleaning, he told me it was "too late." My initial concerns were prompted within the 24 hours in the contract, but because I found more damage at 29 hours, he wants to play games. Refused to provide me the insurance information and stopped responding all together. They breached the contract and do not honor the quality guarantee they boast. Women walked around my house for at least an hour doing nothing, one was sitting in her car for over 40 minutes (I have camera footage of both) I tried to approach the owner kindly and respectfully, but he wants to hide behind his email. Don't waste your hard earned money, look elsewhere!

Kevin and his team do such amazing work. I have been getting biweekly cleaning for several years…read moreand they always leave my house looking good and smelling fresh. The girls are always so kind to my pets too. Ever since I initially hired them for a deep clean, they have been communicative and thorough. If I ever have a concern it is addressed immediately. It isn't very often you get this kind of service for the price. I recommend anyone looking for a cleaning service check out Northwest Cleaning.