Very thorough! Had a leaking power steering pump. Fluid had sprayed out all over the engine…read morecompartment. They quickly diagnosed the problem . Beat the repair estimate of a National auto repair chain, with six locations in Gainesville, by over $100 by eliminating an unnecessary part. When my car was returned the engine compartment was completely cleaned making it look factory new. Prompt, reliable!

In one of the brief warm spots between cold fronts that we had during February, I noticed that my…read morecar's air conditioning was no longer pushing out cold air. Sad days, though I had had some issues with it about a year prior, so not necessarily unexpected. I have been to Dad's before, and they had done good work on my brakes for the car, so I figured it was reasonable that this would be a good one for them as well. I was able to set up an appointment just a couple of days later, and brought the car in there. No issues on getting it checked in, and they worked on it that morning. Sadly, they were not able to find the leak in the system. I was going to have to take it to a specialist. However, they also did not charge me for the diagnosis, which was very nice of them! In the future you can bet that I am going to be going to Dad's for work on my vehicles, because they are an upstanding group that know how to treat customers.

My daughter was stranded with a car that wouldn't turn off! I called from Wisconsin for roadside…read morehelp. Jay's responded quickly, got to the scene, called me with an estimate and repaired the electrical issue. On a Sunday! Great, great service. The technician is a lifesaver. So grateful. Wholeheartedly recommend!!!

Excellent service from start to finish. The team was professional, honest, and fixed my car faster…read morethan expected.

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

They never charge for information. They have fixed our cars…read morefor much less than the dealer has quoted us.

I tried to get an estimate. It was a free evaluation so I thought that was a good thing. During the…read moreevaluation, my window was broken via the bad area the business is in. Seemed weird shortly after refusing service on the vehicle that now my back window is completely broken, and nobody at the shop seems to know how it happened. Imagine you took your car to BMW and they broke your car window and denied responsibility. This is the kind of service you'll get with Billy. Unless you like getting your things broken, I wouldn't come here.

Needed to get my alternator changed and he did an amazing job! Work was done efficiently and…read moresmoothly, while charging a reasonable price. I highly recommend for anyone needing to get any service done!

Very decent man. Saw me quickly. He was direct, thorough, kept me updated with pics of progress,…read moregave me a fair price, explained rationale for everything, and gave no bs. I'm so angry that I did not find this gem sooner. I'm moving from Gainesville in a couple months and I'd have saved so much headache if I'd come to him first. He even told me some potential other trustworthy places to go to in case he couldn't solve my issue (which, by the way, he did solve in less than a day, and was hundreds less than I was expecting). Please reward this kind of service by bringing him your business.

It surprises me this shop doesn't have more reviews!! The mechanics were very friendly,…read moretransparent, and professional. My alternator was fixed in a stress-free manner for a more affordable price than many of the other shops in town. Definitely recommend!

Went in because vehicle was leaking oil. Took my car in the morning with no appointment and was…read moredone by 3 pm. Amazing service and definitely a great price. Highly recommend. Great people.

I have a 2001 Mustang that was having problemas starting. I took to these folks (thanks AAA!!) and…read moreleft it in their hands. A few days later, I come to pick up my baby, and she has been cranking up like she usually does, finally! She has about 249,930 miles on it, so it was crucial to me to get her back in the road to cross this milestone!

Stopped in on Monday to schedule a time to replace a power steering pump. Spoke with Brian, and as…read morewe talked, I mentioned that I would like them to check my wheel bearings, and as long as I was at it, would they also check my air conditioning. We talked about how the A/C had gradually stopped working . He said that a diagnostic test and check with fill of A/C would be around $ 200. He told me they would replace the power steering pump and check the wheel bearings. He said that the power steering pump would be around $ 420 total.... The wheel bearings would be expensive because they had to do a bunch of work and they are press on bearings. He said they would check them first before tearing into them. I made the appointment for Wednesday....because I had their assurance that the power steering pump would be there and the installation and the other work would be completed that day. I dropped the vehicle off on Tuesday afternoon, gave the keys to Gary. Wednesday afternoon, Gary called to tell me that "good news"...the wheel bearing all seemed good and made no odd noises so they did not have to be replaced. He then told me that there was a problem with the delivery of the power steering pump and they would not be able to finish the job on Wednesday. I then had to rearrange my schedule... I understand that sometimes things happen. Thursday, they called and said that my truck was finished and i could pick it up. I arrived at 4ish....they said everything was all set. I paid the bill....$ 667 which is what I expected for the pump and the A/C service. I left their garage and drove all the way to Twin Lake and got nothing but hot air blowing on me. I turned around, went back to see them and asked how long I had to wait until the A/C started blowing cold air. Brian, the original conversation guy, said he didn't remember talking about the A/C. I then looked at the bill and the only thing they charged me for was the power steering pump and didn't even check the A/C. So...they only missed the estimate for the pump by about $ 250 and didn't fix the A/C at all. On the plus side, they did check the wheel bearings and were honest about their condition. However....making me wait an extra day because they didn't order the part when I made the appointment, and overcharging (in my opinion) for the power steering pump left a bad taste in my mouth. They had 1 chance to leave a good first impression and they didn't. They dropped the ball and I won't be back, nor will I recommend them to anyone else.