Erick is s great and honest mechanic. I went in to have my…read morecar's air conditioner checked, because it stopped cooling. He checked it, and told me that it had too much gas. I also asked to have my cigarette lighter checked, and it was the fuse. I had taken my car in to the dealer and for each item checked they charge $206. for each diagnostic, but if you decide to have it repaired; the diagnostic fee is not applied to the repair charge. I am one pleased customer. Erick will definitely have me, my family, and friends as customers.

Just had my A/C completely fixed! Would've been fixed before, but you know it's all a waiting game…read morewhen it comes to parts. Thought perhaps it needed a condenser and evaporator, but was blowing cold...just not really blowing at all. Figured out all that was needed was the fan & motor (all one piece). Eric ordered that from the local dealership, sent back the other parts (Which for once, I didn't have to pay for!) and just installed it today within 5-10 minutes and it all cost less than $400, labor and parts, three visits and everything all buttoned up. Amazing! He was even willing to come to ME to install it. Couldn't ask for a kinder, more honest mechanic anywhere. You people that are going elsewhere are NUTS! He even came in last Sunday to work on it simply because it was my only day off! NOBODY does that! I'll be going back for everything from now on. Oil changes, brakes...even the little body parts for my jeep I want to change out. Best repair ever and I'm so lucky I found him! Thank you Eric!!

It surprises me this shop doesn't have more reviews!! The mechanics were very friendly,…read moretransparent, and professional. My alternator was fixed in a stress-free manner for a more affordable price than many of the other shops in town. Definitely recommend!

Went in because vehicle was leaking oil. Took my car in the morning with no appointment and was…read moredone by 3 pm. Amazing service and definitely a great price. Highly recommend. Great people.

Alternator quit in Waldo. Called these guys at 530pm. Pouring rain. Met us at the hotel and took…read moreour Honda Pilot to be fixed. Great price. Super guys. Picked me up at the hotel the next am and took me to my car. Great price!!

Auto ER's Negligence Cost Me Thousands in Repairs…read more If you care about your vehicle and your wallet, avoid Auto ER at all costs. Their careless mistake during a routine oil change has now cost me over $2,750 in diagnostics and repairs, and they have failed to take responsibility. On January 16, 2025, I took my 2013 Jeep Wrangler to Auto ER for a simple oil change. Immediately after their service, my oil pressure warning light and check engine light (P06DD) came on--issues that were NOT present before. When I returned to Auto ER, they failed to resolve the issue, leaving me with a serious mechanical problem that they refused to take accountability for. After spending $2,750 at another repair shop, it was confirmed that Auto ER's technician failed to properly reinstall the O-ring in my oil filter housing, leaving a piece of the O-ring lodged inside my engine and causing severe oil flow issues. Despite being presented with proof of their negligence, Auto ER failed to respond by the deadline I provided, despite confirming the issue had been escalated to corporate. Key Reasons to Avoid Auto ER: - They performed an incompetent oil change that resulted in serious engine damage. - They refused to take responsibility even when presented with clear proof from another certified mechanic. - They failed to respond by the deadline after claiming corporate would address the issue. - I have now spent $2,750 in out-of-pocket costs because of their carelessness. I will be escalating this issue to the Bureau of Automotive Repair (BAR) and pursuing legal action to recover my damages. If you value your vehicle, stay far away from Auto ER. They do not stand behind their work, and their mistakes can cost you thousands in unnecessary repairs. Learn from our mistake--take your car elsewhere while it's still running. These people will leave it out of commission from something as simple as an oil change.

They never charge for information. They have fixed our cars…read morefor much less than the dealer has quoted us.

I tried to get an estimate. It was a free evaluation so I thought that was a good thing. During the…read moreevaluation, my window was broken via the bad area the business is in. Seemed weird shortly after refusing service on the vehicle that now my back window is completely broken, and nobody at the shop seems to know how it happened. Imagine you took your car to BMW and they broke your car window and denied responsibility. This is the kind of service you'll get with Billy. Unless you like getting your things broken, I wouldn't come here.

I hesitantly went in to get a quote for my car that was having issues, and Wendy was so kind and…read moretransparent that, even though, the repairs were as costly as I had feared, she made me feel at ease. I was confident in paying that amount because I knew I was in good, honest hands. Her and her husband are good people. I will continue to go there for all my car needs for as long as they are open.

I would not recommend Ahren's-- especially to university students-- based off of my experience with…read moretheir team and their extreme upcharging of parts. Their pricing is not honest at all. I took my car in with serpentine belt issues. For my make and model, this part generally costs $30-$50. Ahren's priced this part at $80. Their diagnostic examine also found belt tensioner issues. For the serpentine and belt tensioner replacement combined, they quoted me $512 of repairs. This is extremely high and gives me the inclination that this is another mechanic in town that is trying to take advantage of college students who are not as informed on car repairs. I do not think the presented quote is fair by any means so thanked them and let them know I would not be having service done their. I was presented with an $85 fee for a half-hour diagnostic look. This fee was not disclosed beforehand at all, was not mentioned verbally, and I did not sign anything agreeing to this fee. Take your car elsewhere. I took my vehicle here just out of convenience of location, but have previously had much better service at the Firestone off of Archer and with Billy's Auto Repair & Towing. UPDATE: I went in to pick up my car and wish I could leave a negative review. If you take your car here and leave without even having any work done, you will be charged an $85 minimum. I asked why I wasn't informed of this in anyway (no signatures, no verbal inform) beforehand and the woman working the front desk had the owner come out. He raised his voice and started asking why I hadn't taken my car to Billy's or somewhere else. In his rant he referenced other reviews that I have left on Gainesville for miscellaneous places which was unsettling. He lied and said he listened to my phone conversation, saying that I was informed of all fees beforehand-- I certainly was not and he wouldn't play the recording. I have lived in Gainesville for many years and can say assuredly that this is one of the shadier places in town. They use deceptive business practices and their prices are anything but honest.

Very thorough! Had a leaking power steering pump. Fluid had sprayed out all over the engine…read morecompartment. They quickly diagnosed the problem . Beat the repair estimate of a National auto repair chain, with six locations in Gainesville, by over $100 by eliminating an unnecessary part. When my car was returned the engine compartment was completely cleaned making it look factory new. Prompt, reliable!

In one of the brief warm spots between cold fronts that we had during February, I noticed that my…read morecar's air conditioning was no longer pushing out cold air. Sad days, though I had had some issues with it about a year prior, so not necessarily unexpected. I have been to Dad's before, and they had done good work on my brakes for the car, so I figured it was reasonable that this would be a good one for them as well. I was able to set up an appointment just a couple of days later, and brought the car in there. No issues on getting it checked in, and they worked on it that morning. Sadly, they were not able to find the leak in the system. I was going to have to take it to a specialist. However, they also did not charge me for the diagnosis, which was very nice of them! In the future you can bet that I am going to be going to Dad's for work on my vehicles, because they are an upstanding group that know how to treat customers.

Quick service and battery replacement while I went to an eye doctor appointment at Target! Price…read moreseemed fair for the battery and install, good location. Could be open later on Friday but got the job done

Definitely NOT happy with this business…read more I returned to Advanced Auto Care after having my oil changed years ago, with this business. I was happy with their service then as well as their customer service. Anyone who knows me, knows I'm a stickler for GOOD customer service. So anyway, that's what brought me back. This time I needed not only my oil changed but I also had a rear taillight that was out. When I called to make an appointment, I spoke with a man who was pleasant but rushed me off the phone. I didn't think much of it because it was late in the day and I just figured they were getting ready to close up shop. I showed up for my appointment early and as I was speaking to the man behind the counter, he told me he was the one who spoke with me over the phone and he'd have his mechanic check my taillight. After about 30 minutes, he came into the office and advised me that I did in fact need 2 bulbs due to them being blown out. He then advised me it would cost me $42 + tax to replace the bulbs!! I was shocked. Completely. At first I thought that would be the total price for the oil change and the bulbs but he advised me that the $42 was separate from the oil change. I told him to forget it. He seemed a little miffed and stated after cutting me off in mid-sentence, "so you want me to tell him to put the bad bulbs back in?" Uh yea. Today I went to Auto Zone and bought the 2 bulbs the man said I needed. Guess what? For 4 bulbs (they are sold in pairs) cost me $15! And guess what else? The parts manager installed the BULB for me. And now guess the best part of all!!! I ONLY NEEDED 1 BULB, so I returned the 2nd pack of bulbs and all together it ended up costing me $8 after being refunded for a bulb I didn't even need!!! I was going to give Advanced Auto Care Center my business to fix my car A/C but I no longer will. This is either a perfect example of taking advantage of me because I'm an older woman or just plain ol greed and lying! Either way, I'm done with this business and hope others will be leery of taking their vehicles here. Shame on them!