I am a 67 year old man. I have lived in Miami Fl and moved near Gainesville Fl. In all my years I…read morehave always had problem finding a fair and Honest mechanic. About 6 years ago I was having car trouble again. And was searching for a mechanic who would not ripe me off. My 30 year old son told me: " Hay pop try this guy Tommy's Autoworkers. I have been using him for a few years". So! I give Tommy's Autoworkers a try. To my supersize I found Tommy's a fair and Honest mechanic. One time when I first used Tommy's I took my Car in to him knowing that the problem with my car was a very small problem. I wanted to see if he was going to rip me off, telling me it was a big problem. He fixed my car in a very short time. I asked him how much was it going to cost? Tommy told me nothing! it was a small problem. That was over 6 years ago. And I still go to Tommy's Autoworkers. He is a fair and Honest man.

I have a 2001 Mustang that was having problemas starting. I took to these folks (thanks AAA!!) and…read moreleft it in their hands. A few days later, I come to pick up my baby, and she has been cranking up like she usually does, finally! She has about 249,930 miles on it, so it was crucial to me to get her back in the road to cross this milestone!

Stopped in on Monday to schedule a time to replace a power steering pump. Spoke with Brian, and as…read morewe talked, I mentioned that I would like them to check my wheel bearings, and as long as I was at it, would they also check my air conditioning. We talked about how the A/C had gradually stopped working . He said that a diagnostic test and check with fill of A/C would be around $ 200. He told me they would replace the power steering pump and check the wheel bearings. He said that the power steering pump would be around $ 420 total.... The wheel bearings would be expensive because they had to do a bunch of work and they are press on bearings. He said they would check them first before tearing into them. I made the appointment for Wednesday....because I had their assurance that the power steering pump would be there and the installation and the other work would be completed that day. I dropped the vehicle off on Tuesday afternoon, gave the keys to Gary. Wednesday afternoon, Gary called to tell me that "good news"...the wheel bearing all seemed good and made no odd noises so they did not have to be replaced. He then told me that there was a problem with the delivery of the power steering pump and they would not be able to finish the job on Wednesday. I then had to rearrange my schedule... I understand that sometimes things happen. Thursday, they called and said that my truck was finished and i could pick it up. I arrived at 4ish....they said everything was all set. I paid the bill....$ 667 which is what I expected for the pump and the A/C service. I left their garage and drove all the way to Twin Lake and got nothing but hot air blowing on me. I turned around, went back to see them and asked how long I had to wait until the A/C started blowing cold air. Brian, the original conversation guy, said he didn't remember talking about the A/C. I then looked at the bill and the only thing they charged me for was the power steering pump and didn't even check the A/C. So...they only missed the estimate for the pump by about $ 250 and didn't fix the A/C at all. On the plus side, they did check the wheel bearings and were honest about their condition. However....making me wait an extra day because they didn't order the part when I made the appointment, and overcharging (in my opinion) for the power steering pump left a bad taste in my mouth. They had 1 chance to leave a good first impression and they didn't. They dropped the ball and I won't be back, nor will I recommend them to anyone else.

I purchased a car here and the prices were non negotiable which was a plus for me. Several friends…read morerecommended this business. The purchase process was straightforward but also kind of odd. The salesman met me inside with his sunglasses on and did not introduce himself? He was very vague when I asked him questions about maintenance and warranty. I needed a car because mine had been totaled and this place was recommended , but still I think they take no pressure to the extreme. It seems you can still be polite and friendly.

My A/C was fixed and works like gangbusters. I was given a list of my car's functions that are…read moregetting marginal which I was well aware of. I will probably have these guys fix stuff in the future.

I've had several great experiences with Aersi, but one stands out. My 2018 Tundra had an AC clutch…read morefail due to an existing sheared bolt from unknown reasons. Joe gave me the option to replace just the clutch or the whole unit, which I appreciated since most places push the expensive route. Even with the added difficulty, his team got it done in less than a day. Honest and efficient service. Will continue to have them service and repair my Toyotas!

ONLY Lexus and Toyota. They mention they specialize in it, but that does not mean that is ONLY what…read morethey work on. Suggest an update to description. No direct experience with them, as I don't have either. ;-)

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

I got a recommendation from a satisfied customer to give these guys a try. I took the advice and…read moreI'm glad I did. I take all the family vehicles here for service and any work needed. I have always found them honest and trustworthy, fair on the prices and the work preformed has been excellent. If they say something needs to be fixed I can believe them. I'm a loyal customer!

These folks are the absolute best. I intended to write this review a few months ago, but better…read morelate than never! I was on a road trip to SW FL from Texas over the summer and my AC was found out. They squeezed me in, got my AC going, and had me back on the road in no time. I was traveling with my dogs and they were kind enough to let me bring the puppers inside with me. If you live in the area, then give these folks your business.

Took our Yukon into these folks, ac wasn't blowing cold. Previously gmc/chevy in gainesville…read moreprediagnosed the repair and charged 800 for the wrong diagnoses.and wrong part to fix the ac. These guys Told us how long it would take gave a very descriptive diagnosis and two days later we are blowing cold air once again. The price was very fair for what they did new ac compressor flushed the system and new belts. I would recommend their services and would use in the future which will most likley be my go to for services.

This is a family-owned place, and I always love to support local and family places…read more I was recommended this place by a colleague and read all the reviews online. They are exceptional! They tell you exactly what you need and nothing more. Their pricing is very competitive in that I believe it was fair and service was good. They provide you with a quote and breakdown via text message that leads to a website with price of parts and labor for each thing. You could even text their number, which was great. The main reason why I am only giving 4 stars instead of 5 is because of communication. When I called about my car that was towed there, I asked about turnaround and expectations. Now, when I got there, they had a lot of cars in their lot. I definitely did not mind that it took longer than expected. I didn't call or check-in every day but I did try to get updates bc I needed to know if I needed to get a rental. I wasn't given turnaround time and with the games and events happening in Gainesville it got too late for me to get a rental. I honestly felt like they were purposefully not answering me or answering me at the end of the work day. I know I could've just gotten it but one of team members I know was truly trying to save me money by telling me to hold off on getting a rental until I heard from them. I ended up not getting a rental which was difficult with work. I ended up asking for some leniency at work and would bike (which was scary on Archer), but it was fine. I am very grateful and would definitely come here again but now I just have no expectations with regard to their communication.

I've been taking my car & truck in for various services here for a few years now, and continue to…read morebe impressed by the quality of work these guys do. The thing that stood out to me immediately was the level of honesty I consistently receive from them. As well as doing a good job, they are always extremely fair with their prices. If it helps frame my review, this is the type of work they've done for me: -oil changes -timing belt replacement -radiator replacement -tire replacement -consultation prior to used car purchase -door hinge repair -valve gasket cover replacement -diagnostic services -various odd & end help when I've had trouble with DIY projects Knowing that these guys are there for me when I have automotive difficulties, I'm never anxious or concerned about automotive repair work. They put me at ease, they charge fairly, and their work is top notch. I'd happily drive up to an hour to do business with this shop.

Drove 30 minutes to get 1 singular weld (after I spoke to someone on the phone) get there and the…read moremechanic tells me he's not getting on the ground today because he didn't want to get dirty and to come back another day. You're a mechanic...