I booked a reservation a month prior, confirmed the day before but when we arrived they said we had…read moremissed our reservation time. We were able to kayak when we showed the confirmation email with the correct time. Rhey stated they would give us a safety briefing at the launch beach. They sent us down the street looking for the beach with kayaks past restaurants and other beaches. When we arrived at the beach, there was only one triple kayak but it was broken. They had to have another party if two return to the beach to swap for us to have their triple and finally place the party of two into a two person kayak. Then they just sent us out without instructions, safety briefing or any best directions. Our kayak's back rest broke as we were in the water. As we returned there were multiple people who had flipped over in the water. The staff had to go back to the shop to get anything to help them. Other random people in the water were trying to help the stranded people. Would not recommend this place unless you like broken equipment and useless staff.

The guy who works here is really nice. So good customer service…read more But the bike selection for kids is crap. If your 9-12 year old is used riding any bike at all, or I guess even if they aren't, then don't expect them to be stoked about the bike you rent for them. Maintenance of the bikes all across the board, not just kids, is questionable. Lots of squeaky parts. Brakes were tight but also wobbly break levers. Many of the helmets are kind of gross. Lots of the straps are sticky/oily and the straps need to be adjusted so much. Go to the other bike rental place in the same complex for a more professional operation. I will say, that it's probably cheaper than the other place. So if you're looking to save some money, there you go.

The reservations were made and I get 2 clearly broken paddle. I'm not asking a lot when I asked…read morethem to be switched out. This was the manager but the way , he said there were people waiting but I could clearly see a pair sitting there. Now these paddles were cracked and missing pieces. I got back after my kayak ride and spoke to the manager who just apologized and said he couldn't swap them out before hand. Why even keep broken paddles . Staff was chill nothing wrong int that aspect at all. Cmon how are you going to give a paying customer broken paddles for a kayak ride !? This is the reason it's getting 1 star rather than 4-5. Just messed up my whole ride.

Broken paddles, rude customer service, & bad attitudes. I got Broken paddles & just wanted to…read moreexchange. The person made a big deal about it & made a "its too early forvthis comment" i explained that in my line of work if there is broken tools or equipment, it could cost someone to be injured or worse. It didnt matter. Wont recommend this spot.

We took the family out for the 75min ride. The employees provided great customer service. The team…read morewas friendly and organized. The jet skis were clean and ran well. They have lockers that you can use. The jet ski also has a waterproof compartment to put small items. Parking: Free 3 hour street parking Parking lot across from hotel is $10 Overall we had a great time!

This is my 3rd time renting for the Harbor Island location. We have always had a great time. The…read morestaff is professional and friendly. Id like to give a shout out to Wyatt for his comprehensive safety briefing and how to address any potential issues that may arise. The Sheraton Harbor Island is a great place to relax and have lunch after a time out on the bay. I highly recommend SD Adventures Harbor Island.

We used this company to have fun jetskiing with a small group for my brother's wedding. It was…read morepretty easy to find, as there's giant signage that says "JET SKI" on the side of the road where you pull into the parking lot. As far as parking, the lot where the business is is paid. (I think $12 for 1-2 hours). There is free parking across the street, though. When going through safety measures, they do show video footage of people dying in accidents, so bring a stomach. I'm used to Lake Havasu, so they essentially say don't hit anything. Otherwise, go have fun. However, in San Diego, there are a lot of laws and harbor police that will give you a HEFTY fine if you don't obey the copious laws. Once you're on the water, there are lots of other boats and lots of 5mph/no-wake zones. Driving around the military aircraft carriers is pretty cool. You don't have to fill up on gas before you bring the jetski back, and we only used about 3/10 bars for an hour and a half of driving. For how stickler-ey SDHP is, this company tells you where not to go or how not to get a fine or injure yourself or the boat. The price is pretty reasonable, so I might be using them again this summer.

We had such an amazing experience with San Diego Bay Adventures!! First off John rocks and is…read moreamazing at what he does!! Hubs booked the 75 minute jet ski initially but John recommended the 2 hour to be able to see everything we wanted and upgraded us with no issues. They provide wet suits, life jackets, waterproof pouch for your phones etc. We were able to go under the Coronado bridge, take pics of downtown, and see seals lounging! It was a blast and 100/10 recommend this company!! Will definitely be back again! Thank you for the above and beyond experience!

A tremendous day on the water was snatched from the jaws of disaster. I had family friends…read morevisiting and we wanted to take a 4-hour cruise on the Big Bay. I rented a Duffy from the Kona Kai location and it was broken. Bob there, immediately called Gus at Paradise Point location and secured us a pontoon boat, honoring the same price. It was crowded on the dock and hectic. It was crowded in Mission Bay. But the sun was signing brightly, the wind was nice, and another family memory will be in our scrapbooks for decades. Thank you Bob & Gus

Terrible service. Staff on their phones when we walked in, took forever to help us, and the girl…read more(Emma) seemed irritated and bored when she finally did help us. We had a reservation, and 1/2 hour later we are still waiting for it. Staff walks in and out near us and not one smile or Hello, it looks like they hate their job. I told Emma to smile jokingly, and she gave me a dirty look. We paid over $600 for this rental, and they made us feel so uncomfortable that we feel like walking away. What a shame, action sports should be embarrassed, and Loews Resort should take notice of this.

Hidden gem in San Diego! With its own parking lot and plenty of tables, this is our go to for…read morepicnics and parties near the water. The tables are first come first serve, so we went early to snag two nearby a grill pit. Also saw some cute date night set ups near the ones on the sand if you're looking for a more intimate setting. Paddleboard rentals are also discounted for students! This place is dog friendly as well and had a grassy area near the water.

Amazing experience! We moved my son to SDSU and my 9 year old and 17 year old went with me to…read moreMission Bay and we rented paddle boards. The staff was so helpful and when it was a little too windy and we were pushed astray, they quickly came and loaded us up in a little boat and took us back to shore. Highly recommend.

Super fast service! The open at 10 and have SO MANY things to rent! We rented bikes and got 2 adult…read morebikes and they even had bikes perfectly sized for the different sized kids! The person who helped us was so nice and efficient! We just happened to see this store as we walked by and are so glad we stopped! If you are looking to rent anything for the beach or bike path, this is the place to get it!

Pros: price, location.. Cons: same old squeaky crusty 1…read morepair avail over the years (size 6) that has most likely never been cleaned nor rotated, no protections/guards offered and no lockers available anymore. I love rollerblading on the bay and i come to rent at every trip. Unless management works on this bare minimum standards, I unfortunately will go somewhere else

One of my favorite spots to visit for water activities!…read more They do indeed have life jackets for all sizes and yes you are required to wear them while using their equipment. It's a nice area to go to and generally pretty quiet area as long as you don't go into the channel where the motor boats go, rentals are great but it's soooo much nicer and cheaper to take a kayaking or SUP class for the semester if you have the time on the weekends I think it's only about $40 for the class and the staff are always so nice and helpful. I've met so many amazing people and it's so much more fun to go out as a group :)

Came here for stand up paddle boarding on a Living Social Deal. It was a GREAT deal. Everyone…read morethere is super nice and friendly. The instructors were awesome. I'm glad the lady I booked the deal with told me the little nuances of the place. Like, where to park, follow directions from their website vs. GPS or Google, and how much parking is. Nice facilities and equipment. Would def come back and do their other activities.