Z-Trip Pittsburgh is horrible. I called and got an automated service. That was okay. I got a…read moretext update and I clicked the link. No pick up? I did not know what that meant so I tried to call. All automated and hung up on me. By then it had been 30 Minutes. Heading to the airport you do not want to see No pick up. Ended up using Lyft who was awesome. I liked yellow cab in the past but ztrip was not for me. No customer service to talk to a person maybe the new thing but this was horrible.

We arranged for a wheelchair van to pick up my Mom after a sleep study. They confirmed the…read morereservation the day before. Then they cancelled our ride the next morning. We were stranded.

Fred is fantastic!! The best experience. I traveled from Lawrenceville to the airport around 4am…read moreand Fred was early and a very safe driver. I HIGHLY recommend if you are in the area and need transportation. He provides a fantastic service with kindness and professionalism, he is unmatched. Thank you Fred!

The guy running this company is dynamite. We hired him to take us to and from a bus stop in…read moreMonroeville. On the way back, we ended up stopping at ER in Oakland. He could not have been more accommodating, and for less money than other private taxi/limo companies. Beautiful SUV also.

smilin' Charlie went above and beyond..best cab driver ever don't hesitate to call this…read moreservice!!..Chris Brown

Smiling Charlie is kind respectful and a great conversationalist. I can't believe I had such a…read moregreat conversation before the sun rose. Will definitely call him when I return to Pittsburgh. Great man, excellent service.

Stood me up for advanced booking at 5:15am. Missed flight, costing $157 to change…read more Twice confirmed my booking, then did not find a driver. No excuse for misleading me.

I'm writing this review to share my terrible experience with a Lyft driver who left me stranded in…read morean unsafe location. I regularly use Lyft as my primary mode of transportation since I don't drive. I occasionally pay for rides on my own, but most of them are contracted through my Medicaid. I'm a 4.9-star rider who takes this service seriously--I tip when I can, and I give drivers a 5.00-star rating at the end of every ride because I appreciate the service they provide. During this particular ride, I had a grocery bag with me. Almost immediately, the driver began complaining that my grocery bag would "rub off" on her car seats. Despite my confusion about what she meant, she refused to continue the ride and demanded that I get out of the car. I was so shocked by her behavior that I called my mother on the phone, who was able to hear the entire conversation as it unfolded. The driver told me she would report me for this supposed violation, then left me stranded on a dirt road near the KinderCare in Bethel Park and drove away. Afterward, she made herself invisible on the Lyft app, though I don't know if she actually followed through with reporting me or not. I immediately reported her through the Lyft app, but the damage was already done. My mother had to leave her workplace in the middle of her workday to come pick me up from the side of a dirt road. As someone who relies on Lyft for transportation to get groceries, attend appointments, go to work, and handle daily activities, being abandoned like this over a grocery bag is completely unacceptable and, frankly, discriminatory. I'm extremely disappointed with how this situation was handled and deeply concerned about the lack of accountability for drivers who can refuse service for arbitrary reasons and leave passengers stranded in unsafe locations. This experience has shaken my confidence in a service I depend on for my basic mobility needs.

We had a very pleasant Uber experience in our trip in Pittsburgh last weekend…read more We had to be at the train station very early so we used the app to book a ride the day before. It was intuitive and easy to navigate but we'd never reserved a car in advance. But we got a text that our driver was on his way well in advance of the scheduled time. There were a couple subsequent texts keeping us up to speed and Ahmad arrived 5 minutes early. He hopped out and put our bags in the car and made sure I got in securely because I was limping pretty bad, and using a cane, thanks to a tumble down some stairs the day before. The SUV was immaculate and had a very smooth ride, Ahmad did a great job getting us to Amtrak in short order and once again handled our bags. Everything went perfectly and smoothly from start to finish. Bottom line: I know experiences can vary wildly but the app functioned perfectly and Ahmad was super professional with a nice ride. It was all good at 4am in Pittsburgh for us. Highly recommend!!

I have been trying for a year to get a Uber to run my Ohio background check so I can deliver food…read moreagain. You can't speak to anyone other than by text. I get the same run around every time I contact them. I moved from Florida to Ohio and they can't grasp that. It's the most ridiculous company I have ever tried to work with.

Very nice person who answered the phone and they was also very helpful with providing details BUT…read more..... I'M NOT paying 20.00 to be driven 5 miles out to near Lovers Lane on Sunset Blvd AND THEN being charged AGAIN another 20.00 to be taken back home. FORTY DOLLARS just to go out to a store and back home !! We already know it's only 5.00 for the gallon of gas to get there n back, and the drive is 15 minutes each way and thus 30 minutes total, and so 40.00 - 5.00 = 35.00 for a maximum of a half hour which means they're charging SEVENTY DOLLARS PER HOUR !!! HOW CAN THE ELDERLY AFFORD THAT ?? WOW... HOW CAN ANYONE AFFORD THAT ??

Always been prompt and professional curious and kind reasonable with their pricing as well . I call…read morethem first.

You may want to talk to the gentleman driving car 37. He went through a red light at the Grant…read moreStreet intersection going to the Smithfield Street Bridge. He almost got side swiped. Turned in to Station Square. I give him credit for using his turn signals.

I wish I could give negative stars for this one. I had a transport call from a hospital. I ended up…read moregetting a Classy Cab, which I didn't realize until I was into the ride. I use a power wheelchair, so I was strapped in and pretty well committed before any of this happened. The driver has me strapped in, then gets into his seat. He turns and hands me a mask and informs me that I have to wear it. I responded that I didn't have to wear one on the way there, nor in the hospital. He informed me that the drivers are allowed to make their own rules. We rode in silence. When I looked up, it was clear that he was doing something with the phone in his lap. He would glance up at the road, then back down to his lap. My son called me and I referred to the driver as a clown. The driver then made another call and complained to someone that I had referred to him as a clown. He then began telling whoever he was talking to that I had a problem with masks. I immediately corrected him and said that my displeasure did not stem from the mask, it came from the way I was treated. This driver waited until I was locked in and we were moving to inform me of his personal policy. Keep in mind that he never said this was company policy or a mandate. It was his own fear driven agenda that he decided to force on anyone unfortunate enough to ride with him. I also informed him that if he had told me of his policy ahead of time, I would have requested a different driver. Since I've already had 3 injections and mask mandates, even in health care facilities, have been completely lifted, and we certainly were social distanced, Over 6' apart, I didn't see the point of a mask. When we pulled up to my home, I took off the mask and set it off to the side. This set him off and he began screaming that I had to take the mask with me. I didn't want it in the first place, so I didn't have a problem leaving it with him. He kept screaming at me and attempted to block my chair from backing down the ramp. Either he moved or my chair moved him and I eventually got free, with him yelling the entire time. As I went around to my front door, he made a phone call screaming that I tried to run him over. He finally left, but not before doing a considerable amount of yelling that I had breathed into the mask and left it there. How someone that germ phobic could be so insane over masks but not carry gloves for a situation such as this is quite beyond my comprehension. Again, if he had informed me about his personal policy demands before loading me into the vehicle, this would all have been avoided. Classy Cabs are very unclassy.

My experience was perfect. Voice system made all of the arrangements and even quoted a ball park…read moreprice. It kept me informed and confirmed the appointment an hour in advance. Driver arrived on time, car was clean and well maintained, and the trip was exactly as expected. I even made arrangements for my return trip. Couldn't have gone better.

I was quoted $86.00 online during this guys trip the driver charged me $198.00 and thanked me for…read morebeing his customer.. I complained to their customer service team in Pittsburgh. They apologized and said that they would refund the money. The driver claimed to be a social worker and was working a second job. He was congenial the cab was clean. . And he even asked me if I wanted to tip him. He would not let me put my debit card in the cabs card reader. He instead wanted me to use something else called a square card reader. It would seem to me that the company not allowing me to use their card reader was somewhat unnerving.

It was at CMU campus Saturday "early" morning (8?). Thinking there wouldn't be too many people…read morecalling cabs at the hour (and there weren't), I never expected the car would take 35 minutes!!! I am surprised I waited that long. Other than that, dispatcher and driver were fine. No complaints there. Driver explained he was "all the way across town". That's fine and all, but if that's the case, couldn't another car that was closer come to pick me up? Do they have a small fleet? I don't know.

I would not trust this company after what I just saw the driver of 265 do on the SouthSide. He was…read morein parking lane next to me @ the light (I was the front car in the lane). Of course without signaling to me that he'd like to merge into traffic, he began creeping into the intersection while cross traffic had the green. As soon as the cross light was yellow, he proceeded THRU the intersection, we were red! I can only be glad I did not witness a T-bone accident. I don't trust paid drivers that do not respect traffic signals.

Several years ago I booked a ride with Cranberry Taxi. I had to give their dispatcher my credit…read morecard info to hold the reservation. Well George the dispatcher, took my credit card info, bought himself pizza and gave the a huge tip ( delivery to George at Cranberry Taxi) and other charges including calls to 900 numbers. The day after, I tried to make a purchase for $15 and found that my entire pay check was gone. George Sullivan had helped himself to my money as well as several other people's credit card info. He had a history of ripping people off. So much for them doing a background check on their employees.

If I could put - I would, negative stars for sure; this taxi service is basically nonexistent, I…read morecalled for a cab and an hr later still no call from them that they were on their way so I called and they said "we can't guarantee a taxi" so I have no idea why they're even a business, when calling them for a taxi they should of said right there and then before asking any question that they can't guarantee taxi service in Cranberry TWP even if their name is Cranberry Taxi; what a waste.