We purchased an oven from Lowe's and scheduled delivery and installation. Unfortunately, the…read moreexperience has been one problem after another. Our original delivery did not happen because of a communication issue involving outdated contact information. We worked with Lowe's to correct everything and rescheduled for the next available date. We tried to be understanding and give Lowe's the benefit of the doubt. Then, the night before our rescheduled delivery, we received a late-night text from the installer saying he would not be able to make the appointment due to a vehicle issue. We were supposed to receive our oven the next morning, and we are now being told we have to wait another week for the next available appointment. What has been most frustrating is the lack of ownership from Lowe's. We have spent hours trying to get help and have repeatedly been passed around rather than having someone actually take responsibility for resolving the issue. I even contacted Customer Service and waited on hold for over 10 minutes before the call dropped. No one called back. When I called again, I was told they could not help me. When I asked who could assist with escalating the situation, the representative ended the call without providing any additional contact information or resolution. We understand that unexpected things happen. Installers have vehicle problems, and we are not unreasonable about that. What we are disappointed by is how Lowe's has handled the situation and the complete lack of effort to make things right. We have been loyal Lowe's customers, but after this experience, we are seriously questioning whether we would purchase another major appliance from the company. We are not looking for perfection. We are looking for accountability, communication, and some effort to make a very frustrating experience right.

The fulfillment person Vera was very unhelpful. She basically argued with me. Do not order anything…read moreonline from this store. Total nightmare

Michelle's crew at store 29 put on an awesome christmas event. the kiddos had a wonderful time…read more Thanks You for doing this. yall have always been a wonderful part of this community. God Bless

While the interior is clean & seems well stocked, the employees were very unprofessional and almost…read moreunhelpful. We came in to shop for a new door, and Jordan was barely helpful. He made us feel like we were inconveniencing him, at best. At the same time, my husband listened to other employees yelling about how "Jen took 30 minutes to clean a toilet". Although it might be a valid upset for the business, it's not an appropriate thing to be yelling about in front of customers. Overall, a negative experience here and we won't be back.

I had electronic key to my vehicle repaired at this establishment. It just took minutes, I was…read moreready to buy a new one. I think this is very honest and reliable business.

I called Discount locksmith for an installation of an inside deadbolt. Spoke to Mathew, he gave me…read morethe time slot I wanted and Mingo called, then came a little early w all he needed including the lock. He was very professional and quick! He did an excellent job! A friend commented that all the locks lined up well and worked smoothly. I highly recommend Discount Locksmith! Especially Mingo! $ was very reasonable.

This is a very large building with massive amount of merchandise, however it's not overwhelming…read moredisplayed. I mean that you get a comfortable experience and don't feel as if merchandise is going to "leap into" your cart. Customer service is different sometimes as floor associates must be busy in the back with merchandise. Clerks are very friendly and knowledgeable.

Got a 20% off coupon via text but when I show up to get my $6 off the $35 purchase, they said "No,…read moreyou gotta fill out this card & you'll get points". Points for what? Sad because the employees are nice but you can tell the place is dying - you have to force open the patio doors to get to the garden area - they don't even have plants anymore, just brick & mulch. Next time I'm going to Lowes

About a month ago I went with my contractor to select tile for my master bath, they have a great…read moreselection and their manager Mr. Alaniz was very helpful in answering any questions or concerns I had. He also mentioned their new line Revo Tile, very interesting click tile.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

In addition to all the comments left you for me the staff made me feel safe with the Covid…read morepandemic. They wore masks, they were courteous , they made sure everything was sanitized & kept me apprised of budget so that I could make my own decisions on whether or not I was over or right on with various options. Diana and Paige were exceptional. I worked with Diana very closely and I respect her immensely she's charming and matter-of-fact with a vast amount of knowledge and is courteous considerate and professional. Page was sweet and professional I didn't do much with her just up on my entry she always greeted me with kindness.

Love how easy it is to get a hold of a sales rep. They were always available when I had questions…read moreand even when scheduling the project. We tiled our entire house but did it in two phases. Phase 1 was a delayed because of the freeze. But Jen was great! She helped me get everything back on track. And followed up with me on Phase 2 and helped us get that scheduled and on track. The floor looks great and Jennifer was the best! Thank you.