Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have…read morebeen more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again.

I requested a repair quote. The material prices were 2.5x other quotes. Inapplicable material and…read morelabor was included. I have used them before. I don't question the quality of their work. I question their trustworthiness in pricing. I'm going elsewhere. Unfortunate.

What a GREAT place! Friends told us to take our 2001 BMW M Coupe 170 miles to EuroEnvy when we…read morestarted having engine problems during a group drive. They were so right! Tom and Shannon are very experienced with Audis, Mercedes, Minis and BMWs, especially BMWs with S54 engines like ours. They squeezed us in the same day, and Tom diagnosed it as needing a throttle position sensor - and he had one in the shop! They drove us to the mall to have lunch and hang out until the car was ready,and drove us back. Tom explained everything he did and gave us great information about other work we might want to do on our 24 year old car. Anyone who will do all that for an out-of-state customer they'll never see again is worth their weight in BMW parts!

I recently had quite an adventure with my car. It all started when I got my oil changed and had a…read morestate inspection done in another state. I was driving from Pennsylvania to Virginia, on my way to Charlotte. I planned to stay overnight in a hotel in Virginia before continuing my journey. The place that did my oil change mentioned they couldn't reset the service reminder/error message on the screen. So, while I was driving to Virginia, my car kept flashing "Oil pressure low." It was 11 PM, and I had no idea where to stop. I assumed it was just the reminder not being reset, as the service provider had informed me. I made it to the hotel, but the next day, my car wouldn't start. It made loud knocking noises and had jumpy movements. I stopped and towed my car from Virginia to the BMW dealer in Charlotte. A couple of days later, the dealer called and informed me that the car didn't have enough engine oil--only one quart! They recommended replacing the entire engine and quoted a whopping $27,000 for a remanufactured engine. I was shocked! Even my 2016 car wouldn't resale for that price. Desperate for options, I called companies that buy cars with failed engines, and they quoted me $1,500. Then, THANK GOD, I called Euroenvy to check if they could replace the engine. They asked why I needed a new engine, and after explaining the issue, they quoted a price, and I approved the job. I then called BMW to release my car, and they offered to replace the engine for $19,000 with a used engine that had 79k miles. I declined and asked them to release the car. I towed the car to Euroenvy, thinking they were going to replace the engine. This is when the MIRACLE happened. Euroenvy called and said they weren't sure why I needed an engine replacement. They ran some diagnostics and asked me every single question about what had happened. After a thorough test run, they discovered that my engine didn't need replacement at all! The issue was a leaking oil drain plug, stripped by the first place that did the oil change. They fixed it, test-ran the car, checked for any leaks, and found none. They charged me $243 for the service, and my car has been running super fine ever since. In 2 weeks, the agony i went through is something cannot be explained (from $27000 to $19000 to $1500 to sell the car to now. This is not just about money. It is a combination of money + agony that we were going through the whole time. Euroenvy could have just replaced the engine as I already approved the job (BTW their engine replacement is way cheaper than the dealer) but they didn't do it. They did what was right and I just LOVE this place. Until I live in Charlotte, you will be my GO TO place for my car. In today's world, it's easy to find smart people, but honesty is a very rare quality. Euroenvy is a place that combines both smartness and honesty. You are the best, and I will never forget this experience.

Love the bell in the loft he was quick nice professional and had some great reading material while…read moreyou wait even let me keep a National Geographic magazine and it made my day ! Best to bring cash

Always great service! And wonderful customer service. Will continue supporting and recommending…read moreothers to visit for their car inspections.

I bring my car here for oil change. Its convenient to my job. I don't get the perks of a car…read moredealership like vacuum or car wash, but they get the job done.

DO NOT EVER take your vehicle here. I've made the mistake twice unfortunately, but will never…read moreagain. This business has provided me a quote over the phone, then after I dropped my car off called me back to say they miscalculated the estimate and that it will cost an additional $1,100 because they looked up the wrong parts. After going back and forth on the phone, they somehow came to a conclusion that it would only cost an extra $700. Pretty evident of price gouging. On the second occasion, they told me my only option to fix my car issues was to walnut blast the intake valves for $1400. I spoke with the mechanic on the phone and they claimed they had dealt with this same issue multiple times and were sure this was the only fix. I declined, and ended up finding a very obvious vacuum leak that cost me $8 to fix. It is very clear that this business is trying to take advantage of European vehicle service prices while providing inadequate work.

I cannot recommend DAP highly enough. As the owner of two German automobiles, including Audis, I am…read moreincredibly selective about who I trust with their maintenance and care. Simply put, there is no one else I would trust. The team at DAP consistently demonstrates exceptional expertise, professionalism, and attention to detail. They treat every vehicle as if it were their own, taking the time to explain recommendations and ensuring the work is done right the first time. Their knowledge of German engineering is second to none, and their commitment to customer service is equally impressive. Finding a shop that combines technical excellence with honesty and integrity is rare, and DAP delivers on all fronts. If you own an Audi, Volkswagen, BMW, Porsche, or any German vehicle, you can be confident your car is in the best possible hands. DAP has earned my trust, loyalty, and highest recommendation.

Better diagnostics than the Dealer! If you own a VW or Audi this should be your first place for…read morerepairs. Wonderful staff. Shout out to Lee, Ashton, & Duncan. Not only do the have great software they show you why you need service and who completes it. Watch Deutsche Auto Parts @Deutscheautoparts on You Tube. And shop @ https://www.shopdap.com/.

Graham, TJ and the rest of the crew are top notch! They have worked on several cars for me over the…read morepast few years from minivans to an old beat up Land Cruiser and always advised on what made sense to do, not what might make them the most $. I trust them with the cars my wife drives and my new teen driver!

I dont like bad reviews and I rarely give them. But unless you know your stuff when it comes to…read morecars, Do not go here. As a single female who doesn't know anything, I feel they took advantage of that. Two people within Murray's told me different stories. One said I need this, this and that and the other said no you dont. I did have them do some ac work. They forgot to put the hood cover back on for the engine so I had to go back. When I called, they said, Oh, that happens all the time. Needless to say, I went to a other mechanic who did a thorough diagnostic on the car as if he was buying it. He said confirmed I do not need $2000 in repairs...ughhh

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

I have only had great experiences whenever I visit Hendrick Lexus Northlake. I bought my vehicle…read morehere back in March. I came in for a regular service. I love that they break down everything they serviced and the condition of ranked by numbers and colors. A nice waiting room to get work done or simply hang out. They provide drinks, coffee, soda, and snacks. I don't know if its the acoustics of the room but some of the customers make so much noise digging in their bag of chips, chewing their food, etc. - its very loud and irritating. I had a hard time working or talking on the phone. Couldn't get into the enclosed rooms as they were all occupied. Maybe next time.

Chris was very responsive and answered all my questions. I'm happy he worked my availability and…read morethat his shop is near by. I had my rear window redone. It was bubbling after 6 years. It looks so nice. I dropped off at 8am and it was ready by about 1pm. Highly recommend

As a business owner myself, I know things can go wrong with any service. I always test a new shop…read morewith a less expensive vehicle before trusting them with our house or high-end cars. This was supposed to be a simple tint job on our beach car, but it turned into one of the worst customer experiences I've ever had--especially since moving to the area. From the moment I dropped off the vehicle, Chris (the tech) was visibly on edge: drenched in sweat, talking a mile a minute, and already rude. When an issue came up with the rear window, instead of communicating clearly or explaining, he immediately became defensive and started backtracking. When we returned to pick up the car, things escalated badly. Chris completely lost it. He threw window tint film at us, repeatedly approached us aggressively, screamed obscenities, and yelled things like "I used to be a Marine--you don't know who you're f***ing with" directly at my wife. He kept closing the distance on her despite multiple people telling him to back off, and only retreated inside after being confronted repeatedly. Even as we were driving away, he was still yelling from the doorway. I contacted Mike (the owner) immediately. Instead of addressing the assaultive and threatening behavior, releasing any security footage, he brushed it off as a "misunderstanding" about the tint job and made excuses for Chris. Zero accountability, zero professionalism, and a genuinely unsafe environment. I will never return and strongly advise anyone--especially anyone bringing family--to avoid this place entirely. 0/10