I don't normally leave reviews. I have been going to Cortiva for massages for the last 10 years. But with the new owners and the addition of the cosmotology the organization has gone completely down hill. I had a massage appt schedule and arrived 30 min early. Checked in with receptiinist and was instructed to wait upstairs in waiting area. Other clients arrive for massages and wait in waiting area. Everyone in waiting room goes in for their massages. Its now 20 min after my appt. I let the staff know I was still waiting for my massage. They finally went and got the coordinator and I was told they forgot to assign me a student for my massage. They eventually found a student for my massage. Decided to call to give them a 2nd chance several months later. Called an scheduled an app a week in advance. Customers use to receive under prior management confirmations of appts via email. No longer. Called the day prior to appt to confirm appt and confirm there would be a student there for massage for scheduled appt. Was told YES there would be student for massage at time of scheduled appt. Arrived 25 min early, checked in with receptionist and was told it would be later than appt time. They have several people still waiting for their massages and there appts were scheduled prior to my appt time. I asked how much later. She explains they only how 4 students who SHOWED UP TODAY. AND THEY CAN'T MAKE THE STUDENTS COME. THAT'S OUT OF THEIR HANDS. And then goes on to explain students have certain amount of hands on to complete and some clients want 60 min others want 90 min so that affects scheduling. Let me just say that students have always has a certain amount of hands on hours to complete to graduate and scheduling/ receiving massage services has Not been a problem in the previous 8+ years. Why schedule massage appts with clients and confirm appts the day prior assuring the client there will be a student available for massage only to arrive and then be told there is only 4 students there today for massages and all the clients with previous massage appts are still waiting. And some clients want 60 min some want 90 min and students have certain amount requirements. THAT SHOULD ALL BE HANDLED WHEN SCHEDULING. CLIENT WANTS 60 OR 90 MIN AND IS MATCHED WITH STUDENT ACCORDINGLY BY STAFF. Scheduling appts has worked for both the students and the clients for the past 8+ years. This administration definitely needs to get organized. read more

Horrible. It is filthy. They fire people daily so we never have teachers. The supplies are always out so we can not learn or use products properly. Hours are not put into TDLR and when they finally do after you report them they are wrong. The internet never works. There is never soap in the restrooms or they are broken and smell like sewer. The rooms were suppose to be remodeled so now we sit in dust filled rooms because they stopped the remodel. It is so toxic and the people get fired so quick after hire you have no one to go to. Regret going to this school. They better fix my hours so I can get out of there. They also owe me an over pay and many other students they have not paid. read more

I really enjoy my time here! You get a very decent massage for a great price, all while helping students in the pursuit of becoming massage therapists. They offer 50 min ($30) and 90 min ($45) massages. Things to know before you go: -They start booking appointments for the weekend on Wednesday's. This is where I have had problems. I suppose since its a massage school everyone is still learning, including those who book appointments? My first time at the school I booked two appointments and when we arrived they had nothing on the schedule. Luckily, they had a spot for us an hour later! The second time I book a massage, I was smart and called to reconfirm. Once again, their was no appointment on the schedule. My third time was the charm, I called and I actually had the appointment I had scheduled!! Long story short: call to confirm your appointment prior to, just in case!! -There are coupons for $5 off online and in the mail!!! These are only for the 50 min massages. -If you find a therapist that you really enjoy, make sure to fill out the review at the end and mark "YES" when it asks if its okay to contact you. This is the ONLY way to get the person you like, again! I found this out the hard way. I thought I just needed the name of my person and when I called to schedule I was informed you can not request a therapist, they have to personally contact you. -You also can't request male vs female. So if you have a preference you just have to hope you don't get one or the other! -A general rule for schools, no tipping is allowed. In conclusion, I'm planning to be returning to this place as often as possible! read more

Came to see if this place would be a good fit for my daughter. The staff is awesome! No pressure just the facts ( I love that!) Staff seemed genuinely interested in what was best for my child. Everyone was incredibly nice and I didn't feel like they where "snake oil salesmen" The school is clean and seemed to provide a valid option for those not interested in a 4 year (OVERPRICED) bachelors degree. We felt liek they sincerely where interested in my daughters success not their pocket books. read more

As a recent graduate I can honestly say this school is horrible there's only one instructor that is actually knowledgeable in this field they will scam your money your FASFA loans any ethical wrongdoing presented to administration will be criticized or Will try to remove you stating disorderly conduct the building is outdated as well as the materials provided to students however they are adamant about taking money without providing structure or organization also the Director of the school has no educational background in anything not a degree or certificate but Denounces students progression daily read more

I was very impressed with their student massage clinic. Having been a director of admissions for a massage school I can speak to the clear quality of training and expertise demonstrated in the single massage that I did have there. The feedback forms collected are a bit basic, so be sure to tell the student not just put checks on a review. The facility was extremely well-maintained and the level of privacy in an educational environment was admirable. The noise level was kept to a minimum and the only true negative was the check in process as they were a bit disorganized. So if you're looking for a fair to good massage at a reasonable price $25 for a single person coming in, or there are coupon rates for two for $25 but they must come in together, for a one hour massage. read more

The staff is friendly and helpful. Things usually go quickly and smoothly if you have an appointment. The massages are done by students but I have never had a bad one. For $25, it's a great deal. The massages are done in a classroom with sections separated by curtains so sometimes you can hear other people but that's hard to control. Overall great experience. read more

Tip: Look for the coupons in the mail for extra savings. I didn't know about it until after I paid full price. I came here with zero expectations. I figured they were students and the experience could be a hit or miss. I received a decent massage but it wasn't relaxing at all. The massage room was set up like hospital beds separated by curtains so you could easily hear everything and everyone around you. I understand the set up is necessary to accommodate a lot of people but there should be rules about maintaining decorum. It was so damn loud I couldn't relax. There were conversations happening everywhere. Thankfully they guy I had was about to graduate so he did a great job. Once you find a student you like, you can book them specifically so that's a way to control who you get as a masseuse. I don't see myself coming back just because the experience was more annoying than relaxing. read more

Tattoo girl receptionist was in a foul mood and was borderline rude. She did not give a good first impression. We had to ask her, "Do we need to fill out one of these forms in the basket?" All she said was, "it's $50 if you don't have the coupon." Waited perhaps 10 minutes past appointment time, but not a deal breaker. Place is packed on Saturday morning, so they use classroom desks for seating. Massage therapists were decent. Keep in mind, they are students, not seasoned veterans, and it is $25 for the hour. Tipping is not allowed by law. You can't specify gender preference of therapist. Additionally, they only perform massages on Saturdays and Sundays. You have to call first thing the prior Wednesday morning as they book up fast. I would go back and try a different therapist. Hopefully there will be a different reception person with a better attitude. read more

My experience with the massage was wonderful but the woman on the front desk was short and rude! I was 19 minutes late and she rolled her eyes and kissed her teeth and when I asked just to schedule a new appointment she just sighed and said no before checking to see if she was booked. She wasn't booked. I still got a massage but will not recommend or return read more

Price: 50 min student massage for $25. No tipping allowed. Come with low expectations. The rooms are separated by drapes so you will hear chatter. The student you get can be a hit or miss. The student I had would stop abruptly, I felt she was texting with one hand. This happened throughout the session. She also reached over me to grab the lotion bottle. She would also jump to different areas of the body. read more

Came through the coupon they mailed - 2 massages for $25. I figured I'd bring a friend along and support the students while getting a massage. Let's just say these students have a LOT to learn in the realm of professionalism. They did not maintain the quiet spa like atmosphere in the hallways and common areas. Instead, one male student loudly announced that his thong was falling down. So much goofing around and loud talking. The massage itself took place in a large room that was sectioned off by hospital-like curtains. Instructors can pop in at any time during your massage to see how students are doing. No one came during my session. My student masseuse was just "eh". I did not like her hands...you must have healing and strong hands to do massage..hers were not. After the massage you fill out a survey about the student's performance. Sadly, it has your name and address on it...even more sad is the fact that while you are still there the student can snatch up their survey which can make it uncomfortable if you were candid on your survey. read more

It is really unfortunate how quickly this place has declined. My wife and I have been coming here regularly for almost 2 to 3 years. The price is outstanding, if you get a decent massage. However, the stress of booking and getting your massage will almost certainly outweigh any benefit you receive from the massage itself. The past Three times we have been here, one of the following things has happened: 1. They "lost" our appointment, even though we had a confirmation number. They did not honor the appointment and did not offer to make up for it. 2. My wife got called back for her massage, and I waited..... And waited..... And finally asked the front desk lady if everything was ok. She responded "oh I'm sorry, we don't have any other therapists available right now, so you'll have to wait until they're done with their current client." My wife was done with her hour long massage and they still had not called me back for mine. We asked for a refund for my massage. Not very organized. 3. My wife and I both got called back at the same time for our appointments (great). When we were done, we met back up in the break room to fill out paperwork. She looked furious and said she had already been sitting there for 10 min. I looked at the clock and realized my massage had been cut short and was only 35 min long, which means his was 25min long. We paid for an hour and were on time. They would not give us a refund, but said next time we came in that one of us would be free. Make sure therapists are available and that you will be given your full time before paying CONFIRM WITH THE FRONT they have a therapist and that you will receive the time you paid for, BEFORE PAYING. They do not give refunds if manager not there. 4. Hygeine lacking of some of the therapists, body piercings, less than clean clothes. 5. Bonnie terrible new manager her comment to me was it is not our fault these are students and if things dont go well it is not our problem. Told her many of the issues at the clinic as of recent, was very happy over the last 2 years, however, instead of fixing any of the problems she told me this is not her problems, if she is the manager than whose problems are these??? and none of this matters ???? 6. Valerie, Deangelo, Christian and Erin good people and workers better than new manager at customer service. 7. some good and some bad therapists but look at the hands of the therapists many biting nails and often touch hands to mouth before touching you. ewwwww. read more

My first massage here was about average. A new student who didn't take direction well, but relaxing over all. My second massage was great. The therapist was close to graduation and was very skilled and professional. It is a hit or miss place but definitely worth it if you use a coupon, and request a therapist with a pink slip. read more

I've been here on several occasions and for the most part always received great service. The only reason I haven't been back is that they no longer have coupons for frequent users. The chief complaint I would have is that you never know who you're going to get and even if you request an appt with the same therapist they'll say they've got you booked and then put you with a different therapist. I think this is an excellent school and they teach their students great techniques. Not all students applied the knowledge nor cared how they were doing. This is a personal choice though and I do not put that one the School. read more

This would have been my 20th massage at a school, if the experience to even sign up wasn't abysmal. Calling in, the front desk was short, and cut me off on almost every sentence trying to answer before I had gotten a few words out, almost like he was annoyed he has to talk to me. When I got there, the bald black guy was even worse, firing off his speech on what I was and was not about to do. For someone looking for a relaxing experience, I was now downright uncomfortable, so I left. There are no gender requests, and your forced to pay before even stepping foot in the waiting room. So if you're paired with Paul Bunyan, you've already paid and are stuck with rough hands the size of hubcaps. I asked the manager about this as he was standing there laughing and chatting with some girls, and he glanced at the door and said that's our policy. I hope the owners are reading this, because you're going to need to up your advertising to counter act the loss of repeat customers with this kind of rudeness. read more

If I could give a ZERO star rating I most definitely would considering every time I go to this place, I'm always skimped on the time that I pay for and also have to deal with the rude receptionist. I've tried giving this place a chance multiple times due to the low pricing but today I received a phone call 30 MINUTES prior to my scheduled appointment saying that it was cancelled... and when I said that I'd never be returning, the receptionist didn't seem to care. read more

I Called 3 days in advance to schedule a 50min massage for 2 people at the Arlington location. Showed up and they forgot to add us on the schedule. After he mentioned over the phone to be there 20 mins early as well as followed up on massage being Saturday at 12:20pm at the Arlington location. It was the same exact guy that made our appointment who was there when we showed up. We drove 30mins for them to tell us they forgot to add us on the schedule. We weren't even adding in their system. The guy never once apologized, never once had sympathy what so ever. Very Unorganized! Would not recommend going there. read more

1055 Sherman St #100 Richardson, TX 75081 . This location is near me,so I toured the facility. Being aware as a consumer that this is not a day spa is important. With that understanding, let me be the first to say. What a wonderful experience I had while at the Texas Center for Massage Therapy. The receptionist being very friendly invited me right in. After being properly introduced to the entire staff I met with the programs director of the center.Who began a wonderful tour of there amazing facility.I gained a deeper insight into the massage therapy world as my questions were answered with professionalism and a smile.My expectations have been met and exceeded with exceptional care. I would recommend the Texas Center for Massage Therapy to both individuals seeking to become Licensed massage therapists and those in need of an affordable massage. Made available by allowing students to apply their new found skills. This is perfect for the therapist in training and the clients whom they serve . Unbeatable prices and real world, hands on training. A win win situation that I highly recommend read more

Cortiva Institute - Texas Center for Massage Therapy 1055 Sherman St #100 Richardson, TX 75081 - Vocational & Technical School Near Me - Arlington, Texas

I'm a Student in the school and on my second semester. I'm a student for hours at a time along with other classmates we study regularly. And once your signed up that it. they say they offer tutoring but don't hold your breath! The instructor is very educated but it started out she went to fast and talked over our head and this week the director came in to talk and most the class isn't happy. Most the class has failed most the quizzes this semester for Anatomy. The quizzes they give the wording is different than what your use to hearing and sometimes the stuff different on the test than what they say to study. There a problem when your mislead to believe some people passed the school and the next semester you come back and look it the senior hes back in class?? And on the employees come to find out didn't pass his State exam.. Theres a lot of partiality as well going on in this school! The one in Arlington that is.. Its almost rigged to help you fail and their guaranteed there money no matter what there should be a law against this and that schools should be held accountable. This isn't public school they are making good money off the students.. Its a fluff and buff school they tell you what you want to hear. Then when the student fails the class they get told you have to retake the class and pay out pocket for it. Its a money maker.. But a lot people are mislead! read more