Terrible…read more Traumatizing Can I make it zero stars ??? No, the reception was nice ... anyway ... I have had many massages. Some good, some just ok, and some phenomenal!!! That being said. My masseuse took 15 minutes talking ... Patting the same spot on my leg. Breathing heavily, with really bad breathe... At first I thought ... okay, maybe this is gonna be something genius! So out of my comfort zone but ok ... let's give it a try. It was terrible. I asked and paid for deep tissue, I got pats and heavy breathing. And just all around weird. The worst massage I have ever had.

I highly recommend the deep tissue massage, specifically with Rhonda Veal. Her knowledge and skill…read moreset are spectacular! She worked on all my injuries, I got an amazing amount of relief, and she was very kind and pleasant to talk to. Ten stars and someone give her a raise.

Amazing service and massage with Jenny. Beautiful, comfortable spa. I will be recommending this…read morebusiness to everyone and definitely going back to treat myself again! Very happy customer!

I got a lash lift 2 weeks ago from Britney and holy smokes! I have stubborn, straight AF lashes…read morethat don't like to curl and they're still looking incredible even though they've fallen/relaxed a little bit. Also, Britney was so nice and accommodating -- I'm a wheelchair user and told her ahead of time that I wouldn't be able to get out of my chair for my service. Together we were able to figure out how I could lay back comfortably. I'll totally be back again.

Melissa is always professional and does an excellent job!! Facials, waxing, all of it.read more

I have been receiving waxing services from Melissa for about 2 years now. Each service has been…read moreexcellent. Her salon is relaxing and comfortable. She is punctual, skilled in her work, and very easy to talk to. Unfortunately, I moved and can no longer be a repeat client, but I highly recommend her for your waxing needs. Thank you Melissa!

Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

Mar is excellent at sugaring! I love her and she makes you feel relaxed and comfortable all at the…read moresame time. She has a great personality too I did have the Brazilian done

Mar is always accommodating and friendly. She is very professional, sanitary, quick, and thorough…read more She is the only person I will go to for my sugaring needs!

I have very sensitive skin and often have issues with redness or burning after a facial. I went to…read morethis location and had a facial, letting them know I have sensitive skin. I had the best results ever and my skin was soft and smooth when I was finished with no redness or burning. Allison gave me the best facial massage and I left quite relaxed! Highly recommend!

My massage was amazing! Tamara truly has magic fingers! I came out feeling relaxed and rejuvenated…read morefor the day! The music was light and relaxing. The vibe here is chilled! No worries at all. It was like having a day at the beach without the sand or the water! Looking forward to my next visit next month! The ladies at the front counter are super sweet and welcoming!

I called an hour before to see if there was anything available. To my surprise they had a 2pm appt…read more I gladly accepted I was greeted by Jasmine and Nina They're both amazing young ladies and made me feel very welcome. Nina had such a wonderful touch. She made me feel very relaxed during my massage. Asking the whole time if her pressure was okay. The room was very quiet and calming with the spa music being played. I will be back! Thank you Ladies for making my stress levels decrease.

My mother and I got a couples massage here and the women were phenomenal. One of the owners…read morespecializes in prenatal massages, and My massage therapist was excellent. She gave me a deep tissue, and they started me on my back, which I absolutely love, and any time I get a massage, I always ask for this. The message was heavenly, and our massage therapists were so kind and inviting throughout the experience. It was so relaxing, and we felt fully rejuvenated before leaving. I love that you can call, e-mail, or text to book your appointment. They have plenty of memberships and different packages for your needs. Service was absolutely phenomenal, and I cannot wait to come back. I love it when I meet business owners who have this care for their clients!

I've only been one time but it was relaxing, clean, amazing atmosphere. Super great service. I will…read moredefinitely return.

Excellent service! Abby did a spectacular job listening to my concerns and the massage was amazing!…read more The establishment was beautifully decorated, and has a very relaxing ambience. Definitely revisiting this place!