JT and the staff are always so welcoming and eager to help! JT is very knowledgeable on makeup application and skin care. 5 's.

Great make-up, very high quality brands. JT is such a big help with makeup selection.

The website and online shows open until 8 on weekends the last two times trying to go there at 7 they have been closed. Change the time?

i walked in for my class trip and they were instantly rude told some of my class they couldn't even walk in and said we were disturbing business but we were the only ones in there.. read more

I used to shop at this store occasionally, as they used to carry a particular product difficult to find in other stores in the area; however, I hadn't really needed anything from there since the pandemic, and I knew them to be what I consider "overpriced." I always enjoyed looking at their different kinds of make-up, though; so, recently, I strolled in to see if they carried a particular brand (which they didn't), and to just browse. Most of the employees were fussing over a couple of women who were apparently spending a lot of money. I know this, because one woman was gushing that she was going to surpass the $250 point. One man did ask me if I needed help. I couldn't find prices on anything! When I asked him about this, he said, "Oh! We don't mark prices. I can just tell you the prices." Well, that was awkward, because that meant that I would have to ask him the prices of every item that might possibly interest me. I asked about a few. There were a couple or products that I really liked, but, as I predicted, they were very expensive. In fact, virtually everything in the store was overpriced (in my opinion). I did find a product that Anthropologie carries that I liked, but I decided to wait and get it at Anthropologie (because I had a gift card there). Honestly, I just wanted to get out of the store, because I was dressed very casually, and I felt that the man was "looking down his nose" at me. Alas, when I went to Anthropologie a few days later, they didn't have the lotion in the small tube; so, I sucked it up and went back to this store. I knew how much the lotion was ($20); so, I got it off the shelf and got in line to pay the lady cashier. The male cashier went over and stood behind a counter. The woman cashier was trying to help a male customer figure something out. After I stood there a few minutes, she finally acknowledged me and said she would be with me in a few minutes. Finally, she decided it was going to take her a while to help the other customer; so, she asked the man to come check me out. As he was ringing me up, I asked if, in the event that I got this product home and didn't like it, I could return it. It has been my experience that most stores selling higher-end products (e.g., Sephora, Ulta, Macy's, Dillard's) have a customer-friendly return policy. I suspect this store does, too, but he wasn't going to tell me that. He looked at me and hesitantly said, "Well. There's a sample back there." I assume he was referencing the tester, and I would guess he knew that I'd already tried the tester. I replied that I knew that, but that sometimes, once a person gets scents home and wears them, said person realizes that the product really doesn't smell as good as it did in the store. I had not plans to return it, but was just making sure that I could if needful. At this point, the lady cashier, who had been very preoccupied, said in a manner that was not at all warm and fuzzy, "They're exactly the same." By that time, I had put up with enough. I simply said, "Well, I think I'll just wait." He said, "That's fine." I walked out and don't even think they bid me farewell. I didn't really care. They never made me feel welcome in this store on either of my two visits. In fact, as I mentioned, I was dressed casually, and I felt that the man in particular thought I shouldn't have even been in their store. I went back to Anthropologie and purchased a bigger lotion with my gift card. It was on sale, and I got it for about $3 more than what I'd have paid for the small tube at Cos Bar. I felt like God just took care of me. The people at this store acted snooty and seemed to be trying to make me feel inferior. That didn't work. I think it was Eleanor Roosevelt who said that no one can make you feel inferior without your consent, and I have enough self confidence to know that two sales clerks in an overpriced store are no more important in God's eyes than I am. He loves us all equally. To say, "Oh, we don't mark the prices" indicates to me that they prefer customers who will buy regardless of price and that they enjoy making those who are not wealthy ask prices. They also had samples of several products out, and I asked if those were samples. They answered affirmatively, but didn't encourage me to try any. I got some anyway, and I really like one product. If I end up buying it, though, it won't be from from Cos Bar- not after these two experiences. They need to be kind and acknowledge that of course a customer can return a product if she changes her mind about it after getting it home. They need to learn to treat all customers equally -regardless of how the customers happen to be dressed on that particular day. (I mean, I didn't look unpresentable or anything- leggings and tee on one visit and shorts and a tee on the other.) In short, they need to know that the customer is doing them a favor by shopping there. As long as those two employees are working there, I doubt that I will ever go back in that store. read more

This is THE place to buy luxury niche fragrances in Lexington. Joshua was so knowledgeable, patient, and helpful. If you buy something from there and are not satisfied they will let you exchange within 30 days even if you have already opened it. If you want nicer fragrances than they sell at the Fayette Mall then go to Cos bar! read more

The staff here are the best in the business -- extremely knowledgeable, helpful, and friendly. I'm a novice in skincare and received 1 on 1 help to find exactly what I was looking for. The store has a lot of products to offer, plenty masculine products too, and I had a totally pleasant time chatting with the saleswomen and learning about the different soaps and fragrances they offered. They even knew the history of the brands they carried, which was interesting to learn about. This has to be the best cosmetics store in Lexington and I'll definitely be back. read more

Very nice store! I love the fact they carry men's fragrances that aren't offered by other local stores; Creed, Kilian, Tom Ford Private, etc. The staff has always been extremely helpful and friendly! I'll definitely be back! read more

Cos Bar, ladies very kind, know their products. Never any pressure, even if have questions. Due to Covid, my husband doesn't want me in stores until safe to do so. I call, chat with Alisha, and she graciously takes my order no matter how big or how small, and mails it to my home. Great service! Always lets me know what she thinks, best way to apply, and what is nice about any particular product, maybe something I hadn't thought of. Value their input. I do like having them local so not having to go through a website, and when able, seeing colors and products in person. Helps me make a decision. Glad we have them locally. I'm really impressed with Cos Bar. read more

High end beauty retailer. You can find brands such as La Mer, Tom Ford, Dior, Joe Malone, Bobby Brown, etc. The girls that work there are very knowledgeable about the brands. I am very happy that I don't have to drive to Louisville or Cincinnati to test out and buy certain products now! read more

I didn't have a shake at the recent soft opening of the Shake Shack and have been craving one since. The line was long so I did a stroll through the shops that are now open. Cos Bar is a nicely appointed specialty beauty retailer, high end with high end prices. I don't see that it will be competition for Ulta or Sephora. Some of the unusual fragrances were quite nice. Most of the brands will not be familiar to the mainstream customer. Some will, of course, find Cos Bar to their liking, but I wonder if that will be enough to maintain this store in Lexington. read more

Ask for Cicely! She is excellent. Best fragrance selection in town. My new cosmetic go to. Most expensive than Sephora, but worth it!

I absolutely love Cos Bar, not only for the products but the staff there are unparalleled to any other beauty store--and I'm a frequent Ulta/Sephora-goer! The associates are very knowledgeable about the product and are experienced in makeup application, they never make you feel pressured to make a purchase, they just want you to feel beautiful. Also, if a product is out of stock, they will ship it to your house. I actually work in the Summit and when a product was out of stock, she came by a week later with my product and a bag full of samples. I can't say enough good things about the customer service! Of course the brands speak for themselves :) read more

I was eager to shop the new beauty store at the Summit, Cos Bar. I was happily able to roam and browse all their selections of make up brands, fragrances and they even carry my favorite skincare brand Tata Harper! Alisha at Cos Bar was really nice and answered any questions that I had. Made me feel welcomed and appreciated for my visit to Cos Bar! I highly recommend for a one on one experience! read more

I wasn't planning on stopping in Cos Bar, but it was one of the few stores open when I stopped in the Summit. I was warmly greeted by Kaitlin, she was super sweet and knowledge about the product. She asked what i was looking for and she had the perfect product! The Dior Serum I purchased worked great! I loved it so much that I came back within a week to get some lipstick. I was greeted by the same freindly person. And Kaitlin even remembered my name! a Great company with great employees. My husband might not like the fact that I like Cos Bar, but I sure do!!! read more