We have been in our house since 2015. After a water pipe break, having to replace the flooring in the kitchen/living room within the first 6 months of living in a brand new house, and the mere lack of communication please save yourself the headache. He will never respond to any emails or phone calls. We also got a lovely letter about storing our garbage cans inside of the garage instead of the side of the house to follow the covenants. There is not a section in the city of Edgerton's policies nor the covenants about where we are allowed to store our garbage cans. Cosgrove stayed in this very unprofessional letter that he and the city of Edgerton received many complaints regarding this issue. A quick phone call to city hall quickly revealed that they did not have any complaints about this issue. In the winter, instead of shoveling the snow off the sidewalk, he puts up "sidewalk closed" signs. I'm sure we'd get a letter if that was us not shoveling the snow. Also, we are expected to maintain our lawns but the vacant lots are full of overgrown weeds and unkept. I am one of many who have very poor experiences. Ask for references, ask the neighborhood, do your research. read more

Don is a great builder we have been living in our house now for about six months and couldn't be happier. Had one very small issue the was fixed immediately. Don will always answer your calls or call you back quickly I would recommend him to people for sure. His method of building the house is also much better by having panelized construction meaning your new home wont be open to the elements for very long everything stays nice and straight and flush. The materials he uses are of very good quality and really I could just keep going on and on the point is we love our home. Keep up the great work Don!!!! read more

I would first like to start by saying that I would I NEVER work with or buy from Cosgrove ever again! Once he has your money that will be the last you hear from Don Cosgrove! I am glad that he does not build the homes and that he has Windsor Homes build them at their facility. The homes are great, but Don's customer service is terrible. Not to mention the way he communicates or the lack there of. I was called an Asshole over the phone when trying to resolve a problem with the home. I even offered to pay for half of it and he would not fix the issue with the property. Also, he is always too busy to talk with you if you see him in person. He is very condescending and arrogant. He will give you a "sheet" with the list of all of possible sub-contractors that worked on the home. Good luck trying to figure out which one actually did the work. He offers a 1 year home warranty with new homes, but that is worthless because you are the one doing all of the leg work. Also, make sure you do everything via e-mail because then you have a paper trail rather then a he said she said game he will try and pull with you! I could go on and on with my experience! Ask anyone who has ever had to deal with Don Cosgrove and they will tell you their experience with him. Good Luck potential buyers! read more