Knowledgable, friendly, relaxing. I have been going to this salon for a few months and always end…read moreup happy with the results . The staff here is friendly and professional. If you want to small talk, go ahead, but if you prefer to sit quietly the staff will not bother you. The stylist always offers suggestions on hair styles that will work with my hair and products to maintain the style between cuts. But they are not-pushy or aggressive about purchasing product or getting additional services. This is what drove me from my last stylist so I am pretty happy with their low key environment. Every hair cut comes with the option of a free scalp massage, arm & hand massage, and mini facial. They also offer complimentary touch ups to make up.

I choose Laura Lee Salon in Bainbridge not only for its artistry in hair design and the quality of…read morethe Aveda products, but more importantly, because I have personally experienced compassion in action. I know that the young ladies that work there are all uniquely gifted in the artistry of hair design but, moreover than that, I have witnessed a genuine concern for their clients, which is a rarity in this fast-paced world. If you are hesitant in getting your hair cut, like I am, I can truly say that my hesitations have dwindled, because the stylists of Laura Lee Salon have proven themselves to be committed to excellence!!

I'll admit, I've been going to this place for over 4 yrs. but due to the ridiculously high priced…read moreservices I've been venturing to other salons in hopes of finding an equally skilled stylist- and I can't! I love my stylist, Shawn; she is beautiful, strong and I've never walked out of that salon disappointed with her work (until 2 Thurs. ago). In fact, my profile pic was taken shortly after she cut, dyed, & styled my hair yrs ago. However, I've become increasingly annoyed with the salon itself, roughly 2 weeks ago I wanted to try something new & let Shawn do whatever she wanted to my hair. I am not unhappy with her work ( I don't like my color or cut but it's not her fault- I was trying something out of my comfort zone & it's just not me). What I was angry with was the cost, my normal expense is $150.00 plus I always tip her $50.00. But this time it cost me $250.00 !!! And I honestly felt like I had just walked out of Best Cuts and that I could've done exactly what I paid for myself for way cheaper. The cost of each service is not posted anywhere in the salon nor on their website- annoying!!! I also find some of their workers to be rude, one of them being the owner who is abrupt & uninviting on the phone but a completely different person face to face. I'm not sure what that's all about but I hate calling to schedule an appointment! Then there's another younger stylist (we'll call her Jersey Shore) who washed out my hair while Shawn worked on another client. No "hello", no smile, no nothing- just complete silence- she was definitely angry about something or at someone but when I'm paying these prices I expect better customer service. I would've been happy with a simple 'Hi", honestly. Anyways, I'm not saying don't go here- there's a reason why I keep coming back I just wish there was a way to get my hair done by Shawn outside of the salon. Also, I've had Jessica do my hair as well & was equally happy with her work as well.

Such a lovely salon. So much personality. When you walk in Suzanne always makes you feel welcome…read moreand like family. All the girls are great and experienced. Best salon in Chagrin Falls by far!

Jeona did a wonderful job. I had a root (grey) touch-up and cut. Just Beautiful! Very professional…read moreand pleasant to talk to. Great salon experience.

I used to be a client of the owner's before she opened her own salon and she was amazing to work…read morewith. Fast forward to more recently when it had been awhile since I'd seen her and I asked her if I could come in for a cut. She said she was too busy THE ENTIRE SUMMER for what's usually a 45 minute service. Just disappointing and rude. Also, their exorbitant pricing is just a little entitled for a Cleveland salon. The same quality service can be found nearby with other very talented stylists. It's a shame to leave this review, however it's also a shame to be turned away by someone who did your hair for many years. Guess I didn't pass their "vibe check".

Clean and friendly. Three stylists, each with a customer. I was a walk in. After a short wait, my…read moreturn came. Stylist consulted me about what I wanted done. She was patient, and did a nice job.

Anna cut me and my boy a few days ago and I must say it was a pleasurable experience and I would…read morehighly recommend it there and Anna is top notch. Kind and friendly. Funny to. To be honest. All the girls there are great. If you go and decide to use Anna hollar on year. Good trimmings. Nick Scordos. "THE GREEK"

AWFUL HAIRCUT BY KYLE. He took maybe 7 minutes to do my cut. My hair was relatively long and I…read morewanted to cut it short for the summer. Kyle took no time in making sure my hair was straight or even. I will be wearing a hat for awhile now and would like a refund. I didn't have my glasses on during my visit or I would have demanded it earlier. KYLE NEEDS TO FIRED

For the price and if you want fast friend service this is the place for you. I also go to a barber…read morewho shaves your neck whereas here they do. However I pay $5 more at the other barber and it takes longer. This Great Clips is well staffed at peak times and I will go here when I'm in a hurry, which is quite often.

My first appointment Traci took the time to listen to what I was thinking regarding my hair cut and…read moreinterjected her thoughts and ideas. I need my hair cut into and thinned a little to get the volume. Traci did an exceptional hair cut. . When I say the best cut in years I really mean it. Now to the color, I'm on the three week color plan and prior to having my hair colored with Traci I was not getting three weeks. Perhaps it is because she leaves the color on 10 minutes longer than previous salons I have been had color . Maybe she uses a better color? All I know is my color certainly is lasting longer. The salon has a very welcoming vibe.

This place is great for adults and kids haircuts. John and team do a great job on all my family's…read morehaircuts and styling. We've been going there for about a decade now. Whether you need something quick and easy for the boys or fancy and fresh for the girls the crew has great ideas and always works to achieve the look we are looking for. They are quick to offer a coffee or tea and I even had a beer once at 5pm while waiting for my twin boys hair cuts. Super friendly and locally owned, highly recommended. Always good to book ahead by calling or book online. A couple times they have squeezed us in when we were desperate as long as we had a little flexibility, thank you Piazza.

Wonderful staff , great hair products , scheduling easy ... massage , mani pedi ... great place to…read morebe pampered !

Thanks to a gift card I had a facial with Karlee. She told me about my skin and helped me make the…read moredecision on what treatments to receive. I had the microdermabrasion. An instrument with crystals helps to remove blemishes and fine lines. It removes the old cells of the skin to give a fresh look. Karlee used a cleanser, toner and moisturizers, so many I don't remember. My face felt great, and I needed it done. Aveda products she used are for sale. Then I returned for a brow tint. Karlee chose my hair color. She plucked, waxed, shaped and colored my brows using an Aveda pencil that contains wax. Therefore it is waterproof, and last four to six weeks. I really liked the results. I purchased the pencil for $24. Prices for all salon and spa services are online. Receiving a gift card was wonderful.

Kat is fabulous. She makes you feel like the most important person in the room when you walk in for…read morea hair cut. She asked me a bunch of good questions like, how long do I want to spend doing my hair, how often I wash it, if I had any concerns about dry scalp or frizz or thinning. Kat encouraged me to also show her pictures of what I did and didn't like so she could target the look I wanted. She took this all into account to give me a great cut and style. And then walked me through how to recreate the look at home. I recommend her skills and talents to everyone.

I've been getting my highlights done by Brittany and she's absolutely wonderful! She has such a…read moretalent for creating natural-looking highlights that I always love - the kind of perfectly blended color that looks natural and effortless. Beyond her technical skill, she's also incredibly kind and makes every appointment feel like a luxury experience. If you're looking for a salon that delivers consistently beautiful results with top-tier service, Oscar Giovanni exceeds expectations every time. (And yes, I actually live in Philly :)

Wonderful staff and BEST HAIRCUT . David is awesome. He is a well seasoned, professional…read morestylist. My hair is tough to cut and he NAILED it. This is happily my new salon. Thank you David!

Sometimes being from out of town can either be great or a pain. We had a wedding to go in the area…read moreand I needed a blow out. I went on yelp and started my search. This is not a very big place but it's hidden in back of a parking lot in downtown Chagrin Falls. The inside was simply dressed but could use a simple update and maybe a bit more cleaning. The person who did my hair was Lisa I believe. She was warm and approachable, asked me what I wanted my hair to look like and asked if I had a photo. Having short hair may not be a thrill to stylist but she did a fabulous job giving me the va-va-voom I needed for this evening wedding. Blowouts are $25 and a steal. This place is really a gem. Parking is a large shared lot and that area around it has great shops and places to eat. Give them a whirl, you will be satisfied.

I am hesitant to share Chagrin's best kept salon secret, but these folks are the best glam squad in…read moretown. Talented, down to earth, reasonably priced and available at a moment's notice, I have been a loyal customer for 17 years. My kids and I go to Lisa, Kellee and Melissa, but everyone is terrific!