Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

I very much enjoyed my facial treatment at the solon Hand and Stone Spa. Dyamonn Boyd was my…read moreesthetician and she took such great care of me. My skin felt positively amazing afterward. She explained all the products she was using and asked for my preference. I highly recommend her!

From the owner: Hand and Stone specializes in the very highest quality massage and facial services at affordable…read moreprices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

I had the most relaxing and best massage experience I have ever had! I love the atmosphere! Erica…read moredid an awesome job! Excellent! Highly recommended! I am looking forward to the next appointment.

Erica is great at what she does! The massage was excellent and you even get to pick your own oils…read morein a very special way, you'll have to see her to find out. You have the space all to yourself during your treatment, love the way she decorates and how cozy her space is. Definitely coming back! Thanks Erica :)

I received a gift card for Reprieve Spa and visited the first time for a 60 min. facial, eco-fin…read moreparaffin hand treatment and high frequency electrode treatment. Aja performed all the services and explained all the products in detail during the facial. Aja was highly experienced, professional and left me feeling relaxed and pampered. All products used were high quality and left my skin feeling clean and smooth. The facility was clean and upscale. There was a women's and men's changing area with lockers and ADA-Compliant showers and restrooms. There was also a snack area and comfortable "relax" area to enjoy after your pampering. Highly Recommend Reprieve Spa!

Beautiful facility, thoroughly enjoy salt room and sauna! Staff is warm and friendly!read more

Always great service, I can't believe this is my first time posting a review! The owner is…read morealways, so welcoming. My last 2 massages were performed by Dana. She asks the right questions before services are rendered. Any areas to focus on, any areas to avoid, what type of pressure, etc. She also is not overly chatty, which I LOVE! The conversation is casual, without being too much! She checks in throughout, to make sure that all is ok. She is very intuitive, as it relates to which areas need work, along the way. I leave feeling like a million bucks. I will continue to return to Gingie!!

Nice clean spa at ETON. Walked in on a Sunday. Moderately priced. Not sure I'd return , if so I'd…read moreask for a different therapist. I'm not sure she was a very experienced LMT. her forte appeared to be aesthetics. It wasn't awful but I did have to add more time, I just didn't feel like I received a relaxing enough service. I don't know if it was lack of experience or if she was afraid to touch me, her touch was very light and short. Odd. The extra 30 minutes was better but it was definitely at my expense. I paid for 90 minutes be had a decent 30. I also don't like that the message therapist is the one cashing you out, it feels like a sales experience not spa.

Ms Marziah is the best Massoss I ever experienced. I had a backache and neck pain. After am done I…read morefelt completely different.. the pain is gone and I have a new fresh body. Thank you Marziah and be sure that I will be your regular customer. I would give her 7 * not only 5.

"We always focus so much on our relationship with others, when really, we need to BEGIN taking care…read moreof the relationship we have with ourselves. You can't give love if you don't have any for yourself. Everything starts with the relationship you have with yourself." -- Cassey Ho, Youtuber and Pilates instructor. I first found out about Reset Lounge through a complimentary massage thanks to Yelp Cleveland in February 2020. You can read my review from partnership with Yelp here -- https://www.yelp.co.uk/biz/elite-week-yelp-recharges-with-reset-lounge-chagrin-falls?hrid=wEgT_PVaIRPwODfMWwGkyg&utm_source=ishare&utm_content=review I visited Reset Lounge a 2nd time on Wednesday, 5 February 2020. I definitely needed to de-stress on this day after getting into a minor car accident earlier that morning. INSIDE -- The space is very warm and inviting just similar to a Spa. When you enter, you will be greeted by a staff member at the front desk. There are numerous chairs to sit at in the lobby. There is also a water/tea station right at the front as you enter. In addition, you can remove your shoes and jacket at the front entrance. There is also a back entrance as well because the front outside gets congested from parked cars. SERVICES/TREATMENTS -- If you enjoy fitness, then a small gym is available for use before or after a wellness service. Private personal trainers train clients inside this gym so you can book a personal training session. For services, they offer CRYOTHERAPY, INFRARED SAUNAS, SALT THERAPY, NUCALM NEUROSCIENCE THERAPY, MASSAGE & COMPRESSION CHAIRS, WHOLE BODY VIBRATION (a small machine located in the gym), and more new services coming in 2020. Thanks to Yelp and being a Yelp Elite member, I got to try 2 services for free -- the massage chair and the salt cabin. I highly recommend the massage chair because it is zero gravity meaning the chair reclines back plus it really deeply massages the lower and mid-body. The salt cabin treatment felt okay to me because I was just bored inside plus it was really cold in there. However, there are benefits to salt therapy including helping with skin problems, inflammation, and removing mucous from the lungs. SAUNA -- Benefits include relaxation and detoxification. They have 2 sauna rooms. In my most recent visit, I paid for a sauna treatment which is $20 for non-members or 1 credit for members. Basically, 1 credit equals $20. Now $20 may be too expensive for some people but taking care of your body shouldn't come as a price; rather, a reward. Before entering the sauna, a staff member asked if I wanted electrolyte infused water so I gladly accepted a cup. It's important to hydrate before, during, and after entering a sauna to replenish water lost through sweat. I enjoyed the infrared sauna and the heat (135F) didn't bother me. Infact, I wished it was hotter....haha. Before I walked in, a staff member asked me what program I wanted and I believe I choose "detoxification". See my attached photos for a description of their sauna programs. Once inside, I sat then laid down while glancing through a book. There is a remote inside that allows you to adjust the light. The different coloured light settings are supposed to help the body in many ways. After getting out of the sauna, there is a mini-fridge that has a eucalyptus infused towel for cooling off. It felt nice to wrap the small towel around my neck and pat it on my chest. I highly recommend the sauna and massage chair. Visit Reset Lounge today located in quaint Chagrin Falls. Customer service is also wonderful here. Your body will enjoy a "reset" after you come here. **** - 12/200 total reviews in 2020 - 388 total overall Yelp reviews - Reviewed on 8 February 2020

Great service, great massages, and wonderful rooms with everything you could need. I could spend an…read moreentire day just enjoying the bath and steam shower.

Omg! I wish we could make videos here. This place has to be what Heaven is like. It's so good. My…read moremassage therapist was so informative I believe her name was Kristy! The entire staff was accommodating and helpful. I will be back REAL soon with membership secured! If you've been thinking about trying this spa or you haven't been in a while... DO IT!

Today I had a spa facial for the first time with Rema. My facial was the most awesome facial I have…read moreever experienced. I immediately made another facial appt only with Rema. They have a special for first timers of $69.99 for an hour. Treat yourself with Rema at Rita's Salon and Spa, you will not be sorry.

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.