I've just started going there this summer. I am very satisfied with the haircuts I get from Tara…read more She is pleasant and quick.

Staff is very helpful and they have great recommendations. I had a stylist, Kayla, this past year…read morethat did a wonderful job on my color and cuts. I try different things and her suggestions were spot on. She moved out of state so i am trying another lady. So far so good.

Jess the stylist and nail tech is hands down amazing. I've been going to Nina michelle for years…read moreand I recommend them any chance I get to family and friends. Quality is always extremely high. No corners are cut. It always leaves me feeling like money well spent.

After waiting 2weeks for the CONFIRMED appointment, I arrived 5 minutes early. The receptionist…read morethen advised me that JF (stylist with whom I had the appt) was too busy to cut my hair so they assigned me to someone else. I asked why they didn't call and tell me that before I drove there. No response. No apologY, nothing. VERY unprofessional. Avoid this salon. I had been a regular customer for over a year. Diann

Great Hair salon! They really listen to what you want done ! Jess and Jen are the best !read more

I absolutely loveee Charm! Every time I walk out of there I feel like a different person! My hair…read morehas never looked better! Alyssa is a miracle worker! I trust her with my vision and she always makes it happen! The salon is so beautiful too! Such a welcoming friendly atmosphere! I will never go anywhere else! Check out Charm!!

I love this salon. I have been getting services there for a couple of years. Everyone is friendly…read moreand professional. Thank you!

I called them to see if this was going to be a good experience for me and my daughter. The employee…read morewas awesome but as the employee explained to me that the owner didn't have time to speak with me, so I can ask her important questions that I knew that the employee could not provide for me. I needed to talk to the owner and she did not have no time for me she kept telling the employee to speak for her. It's just if she didn't have time to speak with me, she didn't have time to make sure that our time could be the best experience we ever had. As this being our first time going to a salon. I looked online and I seen the place and it seemed like it was going to be awesome experience, but I am a very sensitive person and I feel like I shouldn't be judged just because of that, but I give you the upmost respect and give you my quality time and money. I feel like I should get the same. I'm sorry I would've recommend this shop to anyone.

I love Nina, she's a great hair stylist and a easy person to talk to. I've went to Nina 3 times…read morenow and she always does such a great job, she's gives me what I ask for but also includes her expert opinion. She's so sweet and definitely a hustler. I would recommend her to anyone.

Recently moved here from San Diego, and was lucky enough to…read morefind this great salon! I needed a color correction and Savannah is amazing! Her and Caroline fixed my brassy color into a beautiful blonde! Thank you for helping me love my hair again! It looks and feels so good! I got a really good purple shampoo and heat guard oil too! Thank you Thank you Thank you!

Keri has been my colorist for dare I say more than 20 years…read more I started coming here on the recommendation of my brother. Who knew the relationship I'd have with the team here all these years later. I get random compliments on my color from complete strangers. (Friends and family too :-)) Michael and Keri have given me tips on product to use for different seasons and I've never been disappointed. My adult kids now come here because of the service and people !!! The salon has local artists, Michaels Bee honey, and bbq advice. The salon "coffee table " always has great reads. I'll continue to keep coming back as the films here are practically family now

The workers there are amazing, i got surgery a couple days ago and i needed someone to braid my…read morehair, Danielle was my hairdresser and she was AMAZING, she is so sweet and even offered to wash my hair when i didn't ask, 10/10 place!

Jeona did a wonderful job. I had a root (grey) touch-up and cut. Just Beautiful! Very professional…read moreand pleasant to talk to. Great salon experience.

I used to be a client of the owner's before she opened her own salon and she was amazing to work…read morewith. Fast forward to more recently when it had been awhile since I'd seen her and I asked her if I could come in for a cut. She said she was too busy THE ENTIRE SUMMER for what's usually a 45 minute service. Just disappointing and rude. Also, their exorbitant pricing is just a little entitled for a Cleveland salon. The same quality service can be found nearby with other very talented stylists. It's a shame to leave this review, however it's also a shame to be turned away by someone who did your hair for many years. Guess I didn't pass their "vibe check".

I used to be a regular here a few years ago and today was the first time in a long while that I've…read moregone, and they continue to provide superior service. The staff is always super friendly, welcoming and insightful. Today I was helped by Rachel and she did an exceptional job with my hair. I will be visiting Bella Toccare again on a regular basis. Great hair salon!

I got a gift card for a sampler package for this salon. It included a 60 min massage and spa mani…read moreand spa pedi. The staff was incredibly kind, welcoming, hard working. It was easy to get an appointment. The spa mani and pedi included hand/foot masks and a paraffin wax which was very nice. However, in the process the mani/pedi took just over 2.5 hours (after the 60 min massage) which meant spending almost 4 hours at the salon. I had called in advance while booking my apt to ask how long it would take, and was told in total it would be 2 hours. I was pretty disappointed that the manicure started chipping within hours of coming home. They use exclusively Zoya polish for their regular polish. The color I chose was streaky, so the layers applied were so thick that even not touching anything for over an hour was not enough. Additionally, the color selection was pretty limited - I had initially wanted yellow for summer but it was not available. Overall, was nice for a gift card. Plan your day accordingly if you come.