Worst experience! Stylist confirmed she could do desired coloring for a discussed amount. This did…read morenot happen. The owners response... I'm "hassling" the stylist to get what I want for less than they charge. Again, THE OWNER continues to tell me it's not a company communication problem even though it was their stylist that promised something that couldn't be done. NEVER AGAIN! Your hair lady is booked... wait! Need another reason to why to never go... see pictures! Looks the exact same minus the now dark spots- just paid a couple hundred for the 4 HOUR EXPERIENCE. This place is so unprofessional! Spread the word.

I specifically told Sharon the white wax lady not to wax farther than where my brows naturally are…read morein the middle. She then waxed the inner top corner of both my brows off!!! Wouldn't recommend if you want to keep your thick brows as close to their natural state as possible. The eyebrow gods would be so disappointed in her lack of listening skills

I'm upset about my experience at this salon. I was very excited to get my hair freshly cut along…read morewith a relaxing shampoo and condition, but my stylist didn't even shampoo or condition me..didn't ask, didn't initiat. I was confused because I've never gotten a hair cut without a rejuvenating wash. She also cut my hair pretty bad.. I have longer pieces sticking out of the bottom of my hair length. Not to mention it was also a $40 hair cut with a generous tip. $40 for uneven hair and zero fancy hair products, not even a wash! Maybe I was just unlucky. I'll be going elsewhere from here out.

My stylist Kevin did a Brazilian Blowout and face framing on me today, and it was the best haircut…read moreI've had. I was nervous about the blowout because of the things I've read online, but when I got there he walked through what was going to happen and what items where in the Blowout and reassured me. Kevin was very professional and double checked his work. I would definitely recommend Kevin to anyone looking for a haircut you'll love!

I have been seeing Samwise for 4 years and actually followed her from a previous salon to K Sera a…read morefew years ago. The salon itself is a really calm fun funky atmosphere. I love how environmentally conscious they are as well! They are very committed to making sure they meet the needs of their clients while also doing everything they can to care for our planet. Not many salons around here can say the same. I also had eyelash extensions done by Barbara for my wedding and I absolutely loved them!

The other day I went in here and had a bad hair experience.. Just turned out to be the wrong hair…read moredresser for me... I emailed the boss and let her know what happened and she emailed me right back said come in I will fix it.. sent her a pic of what I was trying for and she nailed it

Travis has done my hair for a very long time, as well as my daughters. He is kind and is amazing…read morewith color! His cuts are always good and scalp massage is amazing! You won't regret it if you go to him! The salon is nice and very clean. Well located for most on Oneida st. Now.

Travis is fantastic. Consistently provides a great haircut and beard trim. I literally wait until…read moreI'm in town to get my haircut because I only trust Travis with my head. Nice scalp massage and shampoo as well; facilities are clean and new. Highly recommended.

Scheduled an appointment for 3:45, got a text that my appointment was at 3:45, showed up at 3:40,…read morewaited for 40 minutes, checked my phone and saw my appointment time was actually at 5:15, left, came back at 5:10, waited another 15 minutes, was then told that my appointment was at 3:45 and that it could not be completed! She said that as soon as I was leaving she was gonna come get me. Though, she seemed to be mid haircut when I left. I was offered to reschedule so that was good on them but after everything that happened I was left with a bad impression of the salon. I'm sure they do great work but the experience I had today was not the greatest.

Had a great experience with Mary! Went in for a cut & partial highlights (have short hair). I let…read moreher know I was more concerned about the cut & style of my hair, not so much the color used to highlight. She was super understanding & ended up picking a color that I am super happy with. It's been a while since I was this pleased with a cut/color. Mary did a fantastic job!! She made me feel very comfortable and had a great attitude. Fun conversation and even went out of her way to suggest local restaurants, bars, events, etc. to try since I am new to the area. Mary rocks and I will def be using her skills again!

I went to this salon for the first time, and hadn't received a professional hair cut in a very long…read moretime! They were able to get me in as a walk in. My hair stylist had told me she had been working there for only two months. I wanted a drastic change and she was able to accommodate! We had a good convo about tattoos and piercings, and i left happy with my once difficult to manage hair in a new style.

I went in to get a foil colour she said she could do high lights and low lights. After she had done…read morei could see barely any separations. After washing my hair a second time all the low lights washed out. I went into salon Falken to the manager she said it would cost me another $75 to do over part foils again. I said I am not paying for there mistake that would be $150 for part foils.i meantime went to another salon and she said it was nearly all blond. I would never go there again. Oh and they chadge you $3 to clean up after they do your hair.