I went in on Dec 24 as my regular salon was booked. I wanted a trim and my roots and gray blended to match my reddish brown hair. I had made an appt and arrived 15 minutes prior. They acknowledged me and said they would be with me as soon as done with customer..there were 2 stylists working on boys. About 10 minutes later, a man came in and sat down. One stylist completed her customer and then took the man back. I asked why he was going before me...it was now 15 minutes past my appt time. They said it was first come first served and I said, right...I was here first. No further explanation. The other stylist, Treecie (sp?), took me back. I explained what I wanted, she showed me a medium reddish swatch and put that on my roots for 30 minutes. Then.. She added more to rest of hair and stated that she'd leave that on 10 minutes. Meanwhile, she took care of a customer and didn't rinse out my hair for 30 minutes! The result was black...so black that it had a blueish hue! Somehow she convinced me to try it so I left after she blew it out. Fast forward 2 days...my hair was damp from the rain and after sitting in my beige reclining chair....I got up and found the back of the chair stained with hair dye! I tried everything to get it out and am left with a huge white spot with streaks of brown dye. I called the store on Monday, 12-27 and explained the story to the manager...who kept telling me to come in so she could fix my hair. I couldn't have cared less about my hair at that point, I was fuming about my ruined $1000 chair!!! She told me she would have the district manager call me. Several days later, after no call, I left a message on the Cost Cutters corp site also explaining what happened. Guess what? No one has contacted me. A second call to the store manager around Jan 9th and still no call from the district manager. Now 3 weeks post incident and several shampoos later, I have stained several towels, including white hotel towels. Just wrapped my wet hair tonight and took off the towel to reveal more brown hair dye stains! Hopefully this review gets someone's attention at cost cutters since they refuse to contact me or resolve the situation. read more

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In town visiting and decided I needed a cut and my friends told me that I could get color done here as well, for a reasonable price. They weren't kidding - $50 total for both. It took around two hours, with 45 minutes of that being me sitting and reading magazines (bring your own entertainment unless you like gq or home magazines). Maggie was the girl who helped me and I would recommend her. Edit - I'm changing my review from 5 stars to 3 because it's three days and three shampoos later and I'm still bleeding color. I have stained a dress, two towels and a hair tie. I called in today to ask if this is normal as I've never dyed my hair before (which they knew) and Megan told me it most likely won't stop bleeding because it's red! As great as the color looks, I don't know if I would have done it if I knew this was a possibility. They should have warned me. read more

There is only one stylist here who knows what she is doing. Sarah, a recent hire, really sucks at cutting hair, period. When I took my daughter in to have her hair cut one of the stylists immediately caught my eye. Sarah. The area between her eyelids and drawn on eyebrows is colored in green eyeshadow. It really looked odd, and scary. My daughter was having 10" of hair cut off and was extremely excited about donating the hair to Locks of Love. Unfortunately, Sarah only hacked off about 7" of it and that's when I told her that I wanted another 3" cut off so that we could donate the hair. Sarah, in her wise words, told me that the ponytail had to be at least 8-10" long to donate. No shit! Had Sarah listened the first time we could have donated. Now we have a souvenir. She couldn't do the simplest of layers on my daughter's hair but rather did distinct tiers which were all hacked. I kept encouraging her to blend it better when the more experienced hairstylist told her to do a 'stack' cut. Sarah finally saw the light. Unfortunately, she just couldn't perfect this cut and I was afraid she was going to hack my daughter's hair so badly that it couldn't be fixed. I gave it and told her the haircut was just perfect. I nearly cried when we left even though my daughter was excited. My wife took her back the next day to have it corrected by someone else. Be careful who you see when you go here. But, for $11 I guess one shouldn't expect much. read more

Cost Cutters - Sarah: Stay away from her. - Hair Salons Near Me - Tucson, Arizona

Gotta love it when you find a great stylist (Corrine) that's not far from home. Each time she has done my hair I felt comfortable with her. She uses techniques that I haven't seen before. She really goes that extra mile. Cost Cutters is open till 7pm on week nights, that will help for people like me who get off work at 5pm. The other woman who work here are friendly and keep you in the conversation, you can tell they get along great. The price is reasonable for the convenience. The picture I attached doesn't do the great work justice. I'm happy with the outcome nonetheless. Thanks Corrine read more

Cost Cutters - Highlights and layers - Hair Salons Near Me - Tucson, Arizona

I'm always so happy with how my son's hair is cut here so we took a gamble and brought my daughter too. It was clearly WAY shorter than I asked for which I noticed right away, but I thought we could live with it... until it dried when we got home. It looks like my 3 year old cut it herself. It was supposed to be a straight cut below her shoulders and we ended up with some layered choppy thing above her chin! We both cried. The front is even worse. We are going heaband shopping to try to mask it. She keeps asking when her hair will grow back. We are pretty heartbroken over it. read more

Cost Cutters - Hair Salons Near Me - Tucson, Arizona

Not entirely sure why they're charging a $3.95 sanitation fee when I watched her wipe the previous persons hair off the chair with her bare hands onto the floor right before I sat down. Not one ounce of disinfectant touched that chair before I sat down. If I'm paying a fee I should be getting the service that the fee is for, not walking out with another persons hair all over my pants. Ridiculous. read more

Fast and friendly family oriented and sweet people. I would definitely recommend women for hair colors by Shelly Wells thank you so much for my color and style. I've had many compliments. read more

Just found out Melissa from Cost Cutters on Old Spanish Trail was not coming back after her surgery. I got Jennifer yesterday. Bad choice!! Just wanted simple layers and her to follow Melissa's pattern. I now have an older persons helmet haircut. My shorter sassy cut is now gone! She also needs to learn what a half inch is too! Feeling very sad till it grows out again! :( read more

I just can't go here anymore. Used to be very good, but now it seems that there is a different group of stylists every time I go in. Either that or the only one there is the manager, who is the only one (twice now) that I've gotten a bad haircut from. Complete spots missed and not trimmed similar to the rest. And we're talking a simple guy's haircut. If I come by and she's the only one or even if she's one of the a stylists there at the time then I just pass and go elsewhere. I've noticed that part of the problem is the stylists are also the clerks/receptionists. They have to stop in the middle of your haircut multiple times to greet customers and answer the phone. When they return they are often distracted and seem to miss the detail aspects of a good haircut as they rush to finish up or look over every time the door opens. Seems understaffed and or just plain mismanaged lately. My last visit there was some strange tension and weird back and forth between the manager and staff. Maybe I'll come back in 6-8 months to see if it's improved. In the meantime, I'll look around to see where their good stylists went that aren't there anymore. read more

Oh my do not get your haircut by Sarah. She cut off 3 inches of my hair. One side is totally shorter than the other. If you get Sarah just say no!!! read more

They ruined my hair by giving me an ugly ass short bob I can't do anything with when I asked for a longer A-line cut. I came back in today to ask for a refund and they wouldn't give me a refund. What bad service. Now my hair looks like shit and I can't do anything about it because they don't know how to do their job. They should probably go back to school and learn how to fucking cut hair the way the client wants! read more

Cost Cutters - This is not what I asked for. And now it's too short to style. Go back to hair school and learn to cut hair the way the clients ask! - Hair Salons Near Me - Tucson, Arizona

Melissa is my girl! She cuts my Mom's my brother's girlfriend and my hair exactly how we want it. You can't beat their prices and their conditioning treatments are $10 complete with an amazing scalp massage. Love her work, I only go to her as I have trust issues when it comes to my hair. Sign up for their email list they send you $3-5 off coupons for cuts and have product sales often as well as clearance and marked down sets almost all the time! read more

I have been wearing long hair for over 15 years. I finally got up my courage to cut it short and went to the Cost Cutters on Old Spanish Trail. I deliberately picked a Tuesday morning, about an hour after opening so that the stylist would be eager and fresh. When I arrived one lady was cutting hair. Another was at the counter doing some paperwork. She ignored me for a couple minutes then told me she'd be with me in a couple minutes. After more than 5 minutes, she greeted me. I smiled and asked for a haircut and shampoo. She finished up some paperwork, answered a couple phone calls then called me back. Obviously she'd had a difficult day already. She spoke to the other stylist as she washed my hair. She'd mistaken Tuesday for Wednesday, thought her scheduled appointment was a no-show yadda yadda yadda. I tried to tell her what I wanted. She didn't listen. So we move to the station and I sit in the chair. She briefly listens as I tell her what I have in mind. then she starts combing and parting. She's still complaining about her morning. Then she stops and says, "I can't cut your hair, you have lice." I am a preschool teacher so not too alarmed but I want to know more. I ask, "Live lice?" She seems to be surprised. "Live lice," I say again. "Or nits." Oh nits. I get up, pay for the shampoo, feeling bad leave a nice tip anyway and then ask, "Were the nits close to the scalp or further out on my hair." Trying to find out if the nits were still viable. She pointed to the back of her neck and says, "There were many, about here." I go home after stopping to buy $50 worth of anti-lice product and new brushes, etc. Before I shampoo, my adult daughter checks my hair. No nits. My husband checks my hair. No nits. I go to a different salon. I got a great haircut and still had no nits. I guess she wanted someone else to have a bad day. read more

Always go here for my haircut. Very good location and i suggest you get either Trish or Erin. Hands down the best there! It is a very good atmosphere and everybody is nice. read more

I have been a customer for several years, and it used to be a good salon, but no more. today I waited for over 30 min. (as was requested), there were 4 stylists working, they all quit and went to the back room for about 20 minutes, while customers piled up out front. I got disgusted, said no mas, went to the Style America in Fry's shopping center, got right in, free shampoo and blow dry in addition to a very nice cut. (new customer) same price. What really ticked me off, I am a generous tipper, and they knew that, so goodby to this place, and hello Style America and Jennifer, thank you so much. read more

This place has continued to decline in stylist quality each month over the last year. I used to be sure that I'd walk away pleased but the last couple months I'm just pissed. Once management changed, the stylists hired since have been beyond incompetent and terrible. Mind you, I ask for one of the most simple and straight forward haircuts a man can ask for, and somehow still it's not accomplished here. The last straw was 3 weeks ago when a very young blonde cut my hair, hands shaking and moving as slow as a sloth, and managed to just keep cutting the front right of my hair till it became noticeably thinner than the rest of my hair. I'm already in my 30s and don't need my hair to be manually any thinner than it is. WTF. I do not recommend this place unless you want butchered. Try Supercuts down the street @ Broadway/Harrison. Their convenience of service with online check-in and quality of haircuts are leaps and bounds ahead of here. read more

I just moved to the area and had very long hair. I grow my hair out every couple of years in order to donate to wigs for kids or breast cancer patients. I asked the women what she thought I should do. Get a trim or cut it to donate? She said should just trim it and let it keep growing. She chopped all my hair off and cut it 1/4 of an inch too short for the minimum to donate. I came home crying. She literally made my hair look like a giant mushroom tip or a character from super mario brothers. Worst haircut Ive ever had, until the so called manager called me from cost cutters and asked me to come back in so she could fix it. I thought how nice. I was so wrong to return. She in fact, did not fix my hair but made it 10 times worse. You could tell she didn't really want to fix it and was smerking the entire time But couldn't figure out why. Once I got home when I realized she fixed nothing but made the mushroom shape in the back of my head so much worse. This place is horrible and from the way they both butchered my hair its not growing at all. So now I'm stuck with this terrible haircut and I'm terrified to go anywhere else to let them "fix" my hair. I wouldn't take my dog here. Stay away. They ruined my hair not once but twice. Don't go here for women's haircuts. And honestly I wouldn't have even given one star but I had to go write the review. read more

I moved back to Tucson from Alabama and was hoping to find someone who could cut my hair as good as the last gal who had done it for the past four years. I hit a home run right off the back with Melissa. Very nice lady, listened to what I had to say about what I wanted and took care of me no problem. I'm pretty picky about who cuts my hair. So as a dude I'll go days without getting a cut just to make sure the girl I know will be cutting my hair. read more

I was not impressed by our last visit...I have been to this location a number of times before in addition to a location in Tanque Verde and Rita Ranch for my 3 year old daughter. On each visit they have sprayed her hair, trimmed and blown out her hair (this is a 3 year old...it takes about 5 minutes to blow dry), for the $13.50 kids cut. She came home today with my MIL and I couldn't tell that she had gotten a hair cut. No blow dry and hardly trimmed. My MIL said that the haircut itself was about 2 minutes long...a couple snips and out the door. I called and spoke with Selena who told me that is what a kid's cut entails? Don't know why I've had such different experiences every other time. Won't be going back to this location. read more

I always make sure I get Marnie to cut my hair, she has been doing it for years and I have never had a bad experience.

i have been a customer there for years. long, straight silky smooth hair. this time i asked for layers, especially framing the face. i wanted to keep it long enough to be able to pull up. i showed pictures. a drunken Edward Scissor hands could have done a better job. the manager (the one that cut my hair!) hacked it all off. it was totally uneven, huge chunks missing and the back was a lot shorter than the front. the EXACT OPPOSITE of what we had discussed. i had to go back 2 more times just to even things up and try to get some type of haircut that is not so horrid looking. the women who tried to fix it had to use a blade to blend the layers in which made my hair look and feel like it was chemically damaged. it will take at least 6 months to fix this haircut to even look presentable and another 6 months to have something that even resembles what i wanted. worst haircut ever. i will never go to another cost cutters again due to this. read more