My family been taking our cars here since Cross Roadz first opened. Have nothing but good things to…read moresay about this auto shop. Jared goes over and beyond for his customers! Prices are very fair! They don't try to dig a hole in your pockets! They are very thorough and upfront with customers.

I brought my Toyota Tacoma in for a blown power steering hose , Jared went over all the labor and…read moreparts cost options, and I was able to get the car back in a few hours with a few other issues addressed at the same cost for steering repair. I would definitely recommend this garage to anyone and will definitely be going back again.

I've been coming to this location since it was under the previous ownership, so when ownership…read morechanged, I wasn't sure if I would continue coming. I'm so glad I did because the new owners and the entire team have been great! Robert especially has always been amazing to me. He has looked out for me for years, has always been honest and helpful, and makes sure I'm taken care of every single time. I truly trust him with my cars, and that means a lot to me. Honestly, the entire team is wonderful and always treats me well. I couldn't ask for a better mechanic or a better team. Definitely 5 stars!

came to them with a flat thay didn't have my size but they put my spare free of charge great peopleread more

Jim has been my family's mechanic for years. He's an honest, down to earth guy that will explain to…read moreyou what's going on with your vehicle without trying to trick you into costly repairs like some dealership service centers or pep boys will.

I started going to Jim's Automotive Center a couple of years ago when my previous mechanic retired…read more There are several auto repair shops along Port Reading Ave, but I chose to try Jim's because of a recommendation from my BFF, who had used Jim's business for decades, and because his shop is very near my home. I haven't gone anywhere else since. There's an old saying that a business client can have a job done accurately, on time, and cost-effectively--but the client can only have two out of the three factors. I found Jim's to be an exception to that "rule." When I bring my car in, I know it will be fixed accurately, on time, and at a reasonable price. He and his workers know their stuff and they stay up to date. They don't have to google what kind of "pheromanic matrix" I need for my "F1ZL" or whether my old "kiolacteral maneuvering cable" has to be replaced now or if it'll last another 5000 miles. They already know. (They also don't try to fool me with those obviously fake "parts".) I have also appreciated Jim's ability to keep to a schedule. If I'm told that my car needs 48 hours in the shop, it really does. If it needs more, Jim will call me to keep me posted. If my job can't be rushed, he won't. Finally, I want to add that I've found Jim's pricing to be reasonable. He's neither the cheapest nor the most expensive. He's treated me fairly, he's honest--and he and his staff are friendly. They even remember my name. Jim's Automotive Center is not located in a fancy new building. In fact, his parking is a gravel strip in front of the facility. But his auto center at 779 Port Reading Ave. is googleable and searchable.

I caught a nail in my tire and SPECIFICALLY asked for a patch once the nail was removed. I was…read moregiven a plug! Ben Green(claims to be the manager) says that they only do patches, until I showed him the tire. He, then, began mumbling about being fired for the use of a plug. I asked for a discount, since the tire did not even have to be removed to perform the job. He again responded with mumbling. I asked for the corporate number. The number he gave me was simply to get a tow by Pep Boys. The poorest of customer service I've received in a long time! PS: On my receipt, Ronald Hernandez Is listed as the manager.

I came in and ruined my tire more and my bumper because my tire popped and i live no where near…read moreluckily this tire shop is 3 minutes away right? wrong denied my service because " i'm about to leave" even tho there was plenty of time to change the tire. Now i'm stranded trying to figure out what else to do. bad service.

I Stop at this auto repair shop to see if I can get my control arms on.. my Guy say yes we can get…read moreit done just that am needs some money up front to order the parts.. gave him $200.00 and never heard from him again he was ignoring my call /message.. leave me with no opinion but to contact the Police and put a complaint on his business.. STRONGLY DO NOT RECOMMEN THIS AUTO REPAIR SHOP TO NO ONE.. Bad for business.. getting people for their money

While the shop may be small, it's the best one you can find around. The men are very friendly…read morehelpful and honest. I went called other mechanics when I needed my Jeep fixed and Franks gave me the best price and service.

I went into Frank's about two weeks ago while I was driving back up to Northern NJ. My car started…read moremaking a strange noise and I have no experience repairing cars so I thought it would be good to stop by an auto shop to get it looked at before continuing on home. Frank's driveway was empty so I stopped out front and was told they would take a look at immediately. After an hour they finally looked at my car and took their time inspecting it. He came into the office to let me know I just needed my fluids topped off. He ended up charging me $150 for "adding extra fluids"..... In what world does a bit of engine oil or antifreeze cost $150? Not only was Frank rude and dismissive when I asked where the price estimate came from, but he was also adamant that he was doing me a great favor by not taking advantage of a "single, young female." I do not recommend going to Frank's and would especially warn against women going there alone.

I've been going to Woodbridge auto for years and now my daughter does to with her car. Very honest…read moreand will tell you what you need to get done and what can wait.

If you are looking for a reliable mechanic that does the job and no b.s., look no more. We had all…read more3 of our cars worked on here and outstanding service each time. I literally just had my car there this week. My window on my driver side got busted from a cling car shade I got from Amazon that I forgot to remove when I rolled my window down and it got jammed and messed up the window regulator. My hubby dropped off my car Monday night after hours, the next day Danny called us and gave us an estimate and said that he has to get the part for us which would take a day. He got the part in the next day and my car was ready that same day. We are very happy with them. I really hope they stay at this location for a very long time.