After getting screwed and taken advantage of left and right by dealerships and my other preferred…read moremechanic getting closed, I found these guys because it was in walking distance of my house. They are kind, professional and caring. They take good care of their customers and are careful with their work. The mechanics and the owner are always looking out and respect the loyalty you give to them. When I called for an appointment but wasn't able to make it on time, they called me the following Monday to check on me. They offer to drive me back to my house and pick me up when they have my car. The owner did research for my vehicle to know what is recommended as far as standard maintenance. They don't push anything on you that is 100% necessary and give you a timeline for when it will be. They will also call around and try to get you the parts for the best price possible. They truly care for their clients.

i needed to get new tires and wheels mounted. my friend had recommended this place to me. i got…read morehere right when they opened and they began to work on getting my car on the lift. the guys there are REALLY careful with their work which i was really pleased about. my wheels were powder coated which made mounting the wheels onto the hubs a but more difficult than usual. however, the guy was still really patient and careful with my car. even when the guy was putting on the lug bolts, he was really careful to not scratch inside the lug holes. great service and i will definitely come back and recommend this place to others!

Last year we were driving on the turnpike when suddenly our pulley fell out of our car. We pulled…read moreoff to the side and had to get the turnpike towing service to pick us up. They dropped us off at a Walgreens and AAA said they would take 2 hours, so we searched. It turned out, Paul's Carteret Gulf was right around the corner. They sent our guys to get us and within 2 hours they fixed our pulley and we were on our way. They were so efficient and if you ever have car problems around here I would advise you to go here.

While driving on the turnpike, one of my tires hit a nail the size of my finger and I started…read morelosing air immediately. I lucked out at the Carteret Autozone with Dominique who recommended Paul's Auto Service Center located at the Racestar gas station. They are great guys who fixed my tire quickly and I was back on the road. Thanks so much for the quick reliable and affordable service! I absolutely recommend them.

My family been taking our cars here since Cross Roadz first opened. Have nothing but good things to…read moresay about this auto shop. Jared goes over and beyond for his customers! Prices are very fair! They don't try to dig a hole in your pockets! They are very thorough and upfront with customers.

I brought my Toyota Tacoma in for a blown power steering hose , Jared went over all the labor and…read moreparts cost options, and I was able to get the car back in a few hours with a few other issues addressed at the same cost for steering repair. I would definitely recommend this garage to anyone and will definitely be going back again.

came to them with a flat thay didn't have my size but they put my spare free of charge great peopleread more

I have been to this place twice and have had the best experience, the men working here are so…read moreprofessional and so friendly! Very trustworthy and will work on your car in a timely manner! I can't rave enough about this place!!!!!!

Jim has been my family's mechanic for years. He's an honest, down to earth guy that will explain to…read moreyou what's going on with your vehicle without trying to trick you into costly repairs like some dealership service centers or pep boys will.

I started going to Jim's Automotive Center a couple of years ago when my previous mechanic retired…read more There are several auto repair shops along Port Reading Ave, but I chose to try Jim's because of a recommendation from my BFF, who had used Jim's business for decades, and because his shop is very near my home. I haven't gone anywhere else since. There's an old saying that a business client can have a job done accurately, on time, and cost-effectively--but the client can only have two out of the three factors. I found Jim's to be an exception to that "rule." When I bring my car in, I know it will be fixed accurately, on time, and at a reasonable price. He and his workers know their stuff and they stay up to date. They don't have to google what kind of "pheromanic matrix" I need for my "F1ZL" or whether my old "kiolacteral maneuvering cable" has to be replaced now or if it'll last another 5000 miles. They already know. (They also don't try to fool me with those obviously fake "parts".) I have also appreciated Jim's ability to keep to a schedule. If I'm told that my car needs 48 hours in the shop, it really does. If it needs more, Jim will call me to keep me posted. If my job can't be rushed, he won't. Finally, I want to add that I've found Jim's pricing to be reasonable. He's neither the cheapest nor the most expensive. He's treated me fairly, he's honest--and he and his staff are friendly. They even remember my name. Jim's Automotive Center is not located in a fancy new building. In fact, his parking is a gravel strip in front of the facility. But his auto center at 779 Port Reading Ave. is googleable and searchable.

I caught a nail in my tire and SPECIFICALLY asked for a patch once the nail was removed. I was…read moregiven a plug! Ben Green(claims to be the manager) says that they only do patches, until I showed him the tire. He, then, began mumbling about being fired for the use of a plug. I asked for a discount, since the tire did not even have to be removed to perform the job. He again responded with mumbling. I asked for the corporate number. The number he gave me was simply to get a tow by Pep Boys. The poorest of customer service I've received in a long time! PS: On my receipt, Ronald Hernandez Is listed as the manager.

Made an appointment for a much needed tire replacement. Picked out my tire and set up to pay when I…read morearrived. Received a text confirming the appointment. Went on with my day running errands, when I arrived at my appointment time Kristina the clerk looked at me odd. She said we canceled your appointment, we don't have your tire in stock. I never received a phone call, email, or text stating so. Instead I rushed my day to be prompt!!! Thanks for nothing, I will not be back. Left very disappointed not only in the lack of customer service but that she didn't even care or offer any suggestions to another store that would have my tire in stock. She was very happy in doing the bare minimum of her job. Wish this outcome would have been different.

I Stop at this auto repair shop to see if I can get my control arms on.. my Guy say yes we can get…read moreit done just that am needs some money up front to order the parts.. gave him $200.00 and never heard from him again he was ignoring my call /message.. leave me with no opinion but to contact the Police and put a complaint on his business.. STRONGLY DO NOT RECOMMEN THIS AUTO REPAIR SHOP TO NO ONE.. Bad for business.. getting people for their money

I've been going to Woodbridge auto for years and now my daughter does to with her car. Very honest…read moreand will tell you what you need to get done and what can wait.

If you are looking for a reliable mechanic that does the job and no b.s., look no more. We had all…read more3 of our cars worked on here and outstanding service each time. I literally just had my car there this week. My window on my driver side got busted from a cling car shade I got from Amazon that I forgot to remove when I rolled my window down and it got jammed and messed up the window regulator. My hubby dropped off my car Monday night after hours, the next day Danny called us and gave us an estimate and said that he has to get the part for us which would take a day. He got the part in the next day and my car was ready that same day. We are very happy with them. I really hope they stay at this location for a very long time.

The Best auto mechanics Great honest serviceread more

So my car which has 334K miles on it blew a spark plug/coil while I was out in Perth Amboy NJ this…read moreweek. I live all the way in Brooklyn NY and asked a local business owner if they could refer me somewhere I could trust to get me back on the road. They referred me to Direct Drive Diagnostics and when I got there, Thomas literally stopped what he was working on to assist me. This is arguably one of the best mechanic experiences I've ever had. Lisa the office Manager was a sweetheart and Thomas and his partner were able to assess what was wrong, and get my car up in running in roughly under 40 minutes. They were honest, hospitable, all had a great sense of humor and I felt welcomed and comforted that everything was going to be resolved. I highly recommend this place and even living in Brooklyn will bring my car back there moving forward because of how great and reliable they are. Just want to say thank you so much to the entire crew there for getting me home safe and with a feeling of integrity in their work and trust. Kudos to this place, I love them! Eva M. Iadarola