The professionals at Oliva Optical and Hearing went out of their way to provide the services I needed and wanted, both with my optical and hearing needs. read more

I can't say enough good things about Rick, Gretchen and the Oliva experience. It's a pleasure to find people who excel at their craft, genuinely care for their customers and always go the extra mile. The best glasses, personalization and experience I've ever had when it comes to my eyes. read more

They did amazing job fixing my glasses for me, which came totally bent from the designer website. They now fit perfectly and look great!

If you need contacts or glasses, see Rick! Rick is truly a gem of a human. He has gone above and beyond for me since the pandemic began. I am so grateful for his kindness, impeccable professionalism, honesty, and talent at working with challenging eyeballs (like mine). Thank you, Rick! read more

Superb customer service like you receive at Oliva Optical is difficult, if not impossible, to find these days. Rick and Gretchen make the experience of finding your perfect glasses truly enjoyable. They go out of their way to make sure you are getting exactly what you want and need. They are patient, kind and extremely knowledgeable. They will send glasses back for repair at any time. And they're not trying to sell you on the most expensive pair. They really want the customer to be happy. I will never go anywhere else for glasses - both regular glasses and sunglasses. read more

I've been to many opticians in my life, in many locations, and this is by far the best I've ever seen! I think Rick is brilliant - and honest - and happens to have the most beautiful frames collection I've ever seen. Our family has bought a total of 4 pairs of glasses from him, and they have worked out so well. Everything here is of the highest quality, so you may have to pay more than Lens Crafters, etc., but it is worth it if you really need to see well in all types of conditions - which I do. And I'm so grateful to finally have perfect glasses! read more

I am so impressed with Richard Oliva of Oliva Optical! He has taken the time to ensure my contacts feel perfect and had me try on several pairs to determine which were right for my eyes, which are a bit tricky due to LASIK. Backstory: About 5 years ago, I had LASIK surgery to correct my -8.0 vision. I had worn contacts for about 20 years before the surgery, but nobody ever methodically ensured the lenses sat perfectly on my cornea and felt comfortable like Richard has done today. He had me try on daily lenses, two-week lenses, and has even ordered another size to see if that version will sit with more stability on my LASIK'ed eyes. He even sent me home with several daily wear lenses to try, as well as another pair of 2-week lenses, in case my current ones don't keep my eyes happy or if just want to experiment. I highly recommend Oliva Optical and am very happy that I was referred to him. I'll be a loyal customer from now on. read more

Rick is so personable and he really knows glasses! I went in there with my friend and he spent 20 minutes with her letting her try on different frames and recommending ones that would fit her face. I had recently sat on a pair of my own glasses and though I had no intention of buying anything that day, Rick kindly "took the tension" off the hinge and was able to fix my Coach glasses! I am so thankful for his professionalism and kindness. THANK YOU RICK! read more

I have to say they are nice people , they have a nice selection but this store is a hold up. I went to get glasses and the cost was way toooo much. $1,000 for my prescription glasses, which by the way were not a designer brand name. They overprice and there is not question about it. read more

Exceptional service providing an excellent array of optical choices. This is a small independent business with community roots in San Rafael. Thank you. Judith read more

Quick Repair! I needed some lenses transferred from one frame to another. Gretchen helped me. She was great! It only took about 3 minutes. While I was there I was noticing some stylish frames in their display cases. I'll loop back when I need glasses next. read more

Rich and his team have been a pleasure to work with over the years. Very professional, with reliable consultative advice. I recently visited the store because my frames needed a minor part replacement. They installed the new parts with no appointment, no wait, no hassles and to my surprise at no cost. Even with my pleadings to pay them something for their time and the parts they would accept no payment. From speaking with Rich about the challenging business environment over the past year or so with COVID, I know his business volume dropped significantly. I applaud his effort to maintain his store and his employees despite a big drop in revenue. His store has many nearby retail space vacancies, testimony to rough retail brick-and-mortar environment he continues to operate in. I endorse his business and hope other consumers in Marin will choose to patronize Oliva. read more

Rick is the best. No better place for service and quality. Rick and his staff are extremely knowledgable and pleasant. You feel very confident with them. Jam completely satisfied. read more

Rick is my HERO, he saved my vision. After spending much time and money at discount eyeglass "factories" and even small shops, I never really got a pair of glasses the were 100%. I was referred to Oliva Optical, and have been going there for years, now. The staff are wonderful, service is excellent and they stand behind their products. Back to the HERO part: One evening while watching TV, I happened to rub my right eye. When I did that, I realized I had no central vision in my left eye. I was frightened, to say the least. I saw an eye professional who referred me to a laser eye surgeon, at a reputable firm in San Rafael. The laser surgeon told me relax, it will go away, in time. I went back to Rick with my new eyeglass prescription and shared my diagnosis with Rick. He told me, "No," I have been fitting you with glasses for years, something is not right. You need to go right back there and request the top doc. Extensive tests were done. I was referred to a retina surgeon in San Francisco, immediately. Rick literally saved the sight in my left eye. The surgeon who repaired my macular hole was great, but had I waited as instructed by the local laser surgeon, my outcome could very easily have been much less than desirable and possibly infeasible. My advice, stick with Rick. He is the BEST. He knows his clients and he looks after us. I have an appointment with my retina surgeon coming up, will keep you posted. p.s. Never ignore a vision issue, no matter how small it may seem. Get a second, and third opinion. read more

I've been a happy customer for fifteen years. Richard and Gretchen have always been very helpful with my vision needs. They are a small shop with big customer service and a great selection. This is the place to go to! read more

** Contact Fitting Magician ** Rick Oliva cares about one thing - the customer. I signed up for a year-long contact lens fitting service. After 30 years of wearing the same type of lens and prescription, it was time to get a more comfortable brand and integrated magnification for reading. Rick shared all sorts of information with me and In the first month had me test 5 or 6 different pairs of lenses. I can see so much better, and Rick is tracking my eyes' quick return to health (I abused the old lenses). I trust Oliva Optical and recommend Rick to anyone. Worth every penny. read more

Been going to Rick and Gretchen since my first pair of glasses, 12 years ago. Often running in and out to have them fixed, I always have the best service, attention and patience from them. Just entered the (scary) world of contacts. Rick spent hours with me. Even gave me his cel number for over the weekend. If you appreciate old-fashioned customer service, don't go anywhere else. I think Rick took the business over from his father, and he continues that priceless experience of true service from the moment you enter the store. Another local business that relies on our support. read more

Still great. They had an issue with the vendors that provide my hearing aid molds, but because it took a month to iron out, I got my molds for free! That's customer service. read more

For excellence in eye wear I strongly recommend Oliva optical. Rick Oliva and his staff have earned a "platinum rating" in personalized service. I have been going to Oliva for at least 15 years, maybe more. The customer service is extraordinary, and the product is very high end. There's an aura of respect, kindness and humility in the air from the moment you walk in to the moment you walk out the door. They are the best in the business. I deserve the best and when I leave there I'm wearing it. I wouldn't have it any other way! read more

I've bought a pair of eyeglasses there and had a hearing aid repaired. In both cases, what sets Oliva above the rest is intelligent, gracious service and a willingness to make things right. I single out Gretchen especially, with owner Rick a close second. I'd visit them again, and find them so much superior to their competitors on the same street. read more

Rick is very professional and exceptional in his job. I got my hearing aids from him 2 years ago and his service from the "get go" has been fantastic. He really knows how to work with his clients and treats me with great respect. I would recommend him and hope you contact him to help him Don N Mill Valley read more

I have known Rick Oliva for about 15 years. I had a difficult to fill lens prescription for years before eye surgery and he astounded me by how much time and care he devoted to getting me the best possible results. Later, when I needed new hearing aids, I turned to him. I've worn hearing aids since I was three and he is, by far, the best of the many audiologists I have dealt with. He clearly cares about excellence in everything he does and about providing the best service possible. This is more important to him than money. He is a rare breed. read more

I was extremely happy with the service and price at Oliva Optical. The service and selection was first rate. They have a large selection of sunglasses and reading glasses. With so many suggestions, I had a hard time deciding on glasses for my son, it came down to 2 different pairs. They special ordered both selections in his size, just so we could see them both! Unheard of! I was so impressed by them wiling to to do this I ended up buying a pair of Maui Jim's for me. Great glasses, had them for a couple of months and broke them, totally my fault. Brought them back, they got them fixed, no charge to me! Impressed again! I could go on and on, but rest assured if you want excellent service and selection from an owner-operated business, look no further. I will definitely be back... read more

This is a good place. Rick is very knowledgable and helpful. I've decided this is where I'm going for all my eyeglass and contact needs.

Knowledgeable, friendly and trustworthy! A hidden gem! A friend who had to evacuate his house during Sonoma fires, was left without his contacts. I just needed to call them and they did not hesitate to help him! I'm very thankful for their amazing services. read more

Rick is very professional and patients. I was impressed having him helping me picking my glasses frame and he made my day explaining all and doing his job very professionally. I could feel how much does he appreciate been helpful and seeing us satisfied... read more

Rick has been very helpful in making sure that my 88 year father is happy with his hearing aid.

I have been two 2 other places and my contacts never worked out. It's been a 2 weeks and I feel great the fit is perfect. The staff is very experienced and thorough. Highly recommend Oliva optical. read more