Unusually, this particular Kirkland post does not have the grand logo above the entrance? They have a noticeable difference of inventory selection and the floor is densely stocked. But what sets this one apart is the heaping gelato on a waffle cone for $1.50! read more

Probably one of the best counter-culture American companies whose mantra doesn't revolve soley around profit and greed.. I usally will try Costco first and if they don't have what I want I'll shop somewhere else.. Usually Costco has what I need and I know that I'm not getting ripped off. read more

If someone will drive me then I will got to Costco, especially on the weekends. It's a mad house here and no matter what time or day you go, it's sooo busy. But if you can get through the madness you'll save money on looots of items that anywhere else would be ridiculous. Items that I love buying from Costco are sockeye salmon, Dave's Killer Bread, salmon burger patties, albacore tuna cans, all seasonings, and occasionally they will have a nonfiction book that I had listed to read. I just need to actually go to Costco, to get all of my favorite items that normally are expensive at any other grocer. read more

Lots of pumps and cheap gas but good quality. People will drive out of there way to just get gas here. Sometimes I wonder if you are actually losing money by waiting in line for the gas and would be better off going somewhere else. But I come here all the time because you can go straight to Costco, pcc, and all the other stores after you fill up your gas here. Make sure to bring a Costco card. Some people don't realize this is for Costco members online. read more

Costco - Long lines - Wholesale Stores Near Me - Issaquah, Washington

I typically love Costco but my recent experience with a home delivery was horrific. Ordered a TV for home Delivery. The night prior to delivery I received a confirmation email. The day of I was told they couldn't deliver. A second appointment was scheduled then bumped. The third appointment was set and confirmed. An hour after the scheduled delivery window expired I called and was told they again could not deliver. Goods were in Kent but they couldn't deliver. Not a proactive call prior to my window. I initiated the call and follow up. Logistics support was awful. Ultimately rented a truck, we purchase the tv from the warehouse and will now have prior to the super bowl as intended. Horrible service, lack of updates and a take it or leave it attitude. My home delivery experience was awful, will not purchase heavy bulk items on line from Costco again. read more

Nice clean facility I felt like it was a smaller Costco than others I have been too. I saw some self check out stands that was different also an inside automatic kiosk to purchase food but then you have to go outside Tix he food. No signage that tells you where to go to get your food. Parking was a pain in the butt. I didn't care for these inconveniences. But food was quality and shelves were stocked. Staff was very kind and lines were quick to get in and out read more

There are a few wholesale Costcos in Washington. Membership is $60/ year. You can add a second member to the membership if both people have the same address. read more

Keith at the Costco Issaquah customer service is rude. He waived me over to his counter without saying greeting. I had to returned something I just got from the self checkout from a few minutes ago. So when it was my turn to the service line at return counter, I told Keith I need to return the sausage I just got and I don't need them right now and I apologized. I showed him the receipt and he had to look at his clock to verify if the meat is still good for the shelf. Of course I know the rules of thumb for freshness and he wasn't doing anything wrong by verifying that. But he is rude and did not acknowledge that I told him it was bought just a moment ago. He wasn't impress and gave me the refund but there's no thank you or have a goodnight kind of greeting. I'd say Keith should go back to do more carts before placing him to do the customer service. He's too judgmental and not friendly. read more

This review is for cost Tire! Horrible experience on flat tyre which by incidence happened next to Costco Issaquah. I was refused service for flat tire repair. On my repeat request they agreed to replace spare tire with flat tire. They made me wait for 2 hours without repairing the flat tire or replacing with spare tire. After 2 hours time wastage, I drove home with flat tire risking the tire Burst. This was real test for Costco/ Costco tire and they failed miserably. Though, they have big bullet point on their display on 'flat tire' repair. It's big time joke with customer. If you ignore flat repair service, I would still recommend Costco tires. read more

I'm only giving 1 star due to my last visit to a costco store. Costco is requiring masks but they let people in without masks. I informed a lady who did not have a mask that it is required, she started yelling at me. A Costco employee said they were getting her one. I informed the lady its for her safety as well as everybody else. The irritated lady reported it to a manager and said she was assaulted. She was not, maybe she was insulated but that's really to bad. She like all of us need to follow the rules that Costco or any other business requires. We are all in this together. read more

Sometimes it is the little things that make my day. Today, I went to this Costco and got a slice of pizza. The topping went all the way to the edge of the pizza rather than stopping and leaving at least an inch from the edge leaving bare crust. So I want the good things recognized. To whomever made up the raw pizzas yesterday, thank you for taking the extra time and skill to spread to edge. I wanted you to know that your work was noticed and appreciated. read more

Absolutely horrible experience here! I came on a Sunday afternoon and anticipated it being busy but Jesus Christ this was insanity. Super rude staff, crazed parking lot with soccer moms honking nonstop and driving like they are 100, the store is steaming hot for no reason in November, and horrible selection of fresh produce. Avoid this Costco like the mf plague. read more

This is my favorite Costco by far! Charles is amazing! He is always so friendly when he greets you at the door. Even when people are rude or upset about some thing he's always very polite and helpful. The store is very clean. I definitely prefer this Costco over the others. read more

This is my favorite Costco because it's so large that they have a great selection of items. Their produce is reliably very good, I've only gotten subpar fruit once or twice. My one complaint is that since this is so close to headquarters they are always moving things around and it can be difficult to find the things that you wanted from one week to the next. read more

Costco Tire Service: I wouldn't recommend. A lot of waiting time at the front desk. The first time I came in I was 2nd in line, with 3-4 after me. Unfortunately, they didn't have a tire for my 2003 Subaru, so I went to Big O's (see my recommendation for them). We thought we'd go with Costco for the tires on our other Subaru 2012. They had to order the tires and then a week later we got them put on. We had to come back after 100 miles to get the lug nuts tightened and finally go to Firestone to get an alignment done. Too much back and forth and the price really wasn't much better than Big O's. I went back to get a battery and just 1 service person - about 15-20 min wait. read more

I love costco. The main store has so many discounted bulk items that save me $$ every time I shop. The flow of the store is rather logical from entry to exit. In addition, their produce, meat and seafood items are always much fresher than what you would find at any local grocery store. Their milk, for example, while not organic, is noted that it comes from farms where synthetic hormones are not given to the animals. The gas station is super cheap...at least $0.25 less per gallon than other stations in Issaquah area. The membership is $55 annually. If you get the $110 executive membership, you get 2% back at the end of the year. IMHO, it's pointless to get the standard membership. The bottom line: Their pharmacy is cheapest in the area. Their gas is cheapest in the area. Their food is cheapest in the area. read more

Fruits and vegetables are rotten on same day, sometimes you could in Costco palates itself. costco not maintaining fruits Quality

Bought a Lennox A/C unit through Costco...it came with a "10 year" warranty or so they said ...6 years later the LCD screen thermostat went bad and of course the thermostat that is one of the MANY components that is not covered by the warranty, only the parts that don't break are.....the lcd thermostat I have is no long available ...and the replacement to my unit the S30 is no longer available, what is however available is a new 3000 lcd thermostat. The local Lennox Dealer that installed in the system called Cool Bear pressed saying there was no other option then the 3000 thermostat and that I have the Lamborghini A/C system and it requires "service" to run right. I refused to pay and was able to purchase a new S30 thermostat and called Cool Bear, they told me it would take approx 45 mins to install and the cost would be 695.00 for a 45 min service call....(the thermostat for my American Standard A/C unit that went bad last year cost 160 including the service call and the thermostat.) And cool bear "closer" ... "Nadia" explained how hard the service tech will work for 45mins to justify the 695 price ..and by the way that did not included the 130 service call . ..Nadia repeatedly questioned me where did I get the S30 Thermostat, she said Lennox does no sell direct dealers are forbidden from selling parts etc ...the item might be "counterfeit" ...dangerous to put in my house etc, I would be required to sign a release that if my house blows up I will have release them because I purchased the 1000 rip off thermostat somewhere else and not her 3000 thermostat. Who ever imagined a A/C thermostat would be 3000 especially if you were sold by Costco that the item you were purchasing had a 10 year warranty. Why is Costco aligned with Lennox ..they obviously don't stand behind their products that don't perform, and control parts distribution to enrich their Lennox Dealers, and to completely rip off customers and Costco Customers. Why would Costco align themselves with Lennox ? Any manufacturer controls parts distribution and designs a product that had to be serviced only by their dealer network is a scam ...and Costco has decided to sign on with a scam manufacturer like Lennox ! read more

Sadden that they don't have the organic coconut water like they have in 4th ave Seattle. The line aren't as bad in the morning time or late hrs( near closing hrs). Food court can be in and out really fast nowadays if i go there early or late. read more

Costco Issaquah Pharmacy sucks. I waited in line forever today and then they got my prescription wrong so I had to come back 20 minutes later. Then they tried to charge me $58 for what should be only $29 because I'm paying cash with no prescription coverage. I have never given them any insurance information. They say they show a valid insurance code so they can't offer me the cash price. I asked them to remove the erroneous code from my record and they said they were not able to do that. I wasted two hours and gas. When I complained to the Pharmacist they declined to help me as well. It brakes my heart to trash Costco since I have been a member and stockholder for over 30 years. I'm taking my drug business to Walmart and will see how long I can go without spending one dime at Costco. Guess I will need another Visa rewards card as well. Glad the stock is up for when I sell it Monday. This happened today 5:15PM on Saturday 08.10.19 at the Issaquah Costco. Should be criminal to charge a customer more if they have insurance. read more

Costco - Wholesale Stores Near Me - Issaquah, Washington

I think Costco, still, has THE best customer service shopping experience! Some people don't notice and appreciate and value the hard work that Costco employees put into. Customers: be nice and show some kindness. I've encountered only aa few bad customers but over-all, I'm very happy. I think that if you shop on weekends and holidays, obviously, there will be challenges when you park or find a parking space or when you go shopping at Costco. So you shouldn't complain about that because you already KNOW it. read more

I went to Costco yesterday and I used my mom's Costco card, after shopping and getting all of my groceries they said I couldn't use it because it's non-transferable. I understand that's a policy but why can I not buy my groceries it is absolutely ridiculous and so inconvenient. Family members should be able to use each other's Costco card, especially after I already did all my shopping. The workers were extremely rude and inconvenient. Will not be returning. The workers brought the manager over just for him to man-splain how Costco card works. Absolutely awful customer service. read more

This review is for the tire center. The second star is because we've had a decent experience with the rest of the store (other than it is generally very crowded). Had a flat tire, called in to see if it could be repaired. The tire center said yes, and asked me to drop the car off. I officially requested and took the the time off of work, and hobbled over. Had to wait for at least 10 minutes to speak with a rep. Finally got to the front of the line, and the rep asked to see my Costco card. We let our membership lapse, but I was willing to renew to get the tire fixed, as this is the only tire center within walking distance of work. The clerk refused to help me, as I didn't have the card on my person, and wouldn't look up my membership by name. Furthermore, he said even if I had a membership, they wouldn't repair the tire because I hadn't purchased it there. So much for empathy. I had been told none of this on the phone before I took time off of work.. This was a missed opportunity to renew a lapsed Costco membership, and to plant a positive customer service seed to sell a ~$1k set of performance tires when they wear out in the next 10k miles. Now we will keep our membership lapsed, and avoid this place at all costs when the tires finally go. read more

One of the nicest Costco store I've ever visited! Plenty of snacks and healthy options - can't believe they even carry chickpeas puffs now! Wow! read more

Costco - Wholesale Stores Near Me - Issaquah, Washington

I know that it's great to be able to buy really cheap gas but the lines here are endless and it sometimes gets so bad that it blocks entrance to the Costco parking lot. This Costco location generally gets really crowded often and I prefer to go get gas to nearby gas stations and pay little more but not wasting 15 - 20 minutes of my time in line. read more

I just love Costco, pumpkin pie's, my cooking needs, the bakery smells delicious and meat department is superb! parking is ample I just get mad that I spend so much money there. Wines from all over the world, best liquor prices around and great return policies. read more

Cheap gas, long lines. However, it's only open during business hours, which is really annoying.

Costco should tell its employee if they are going to engage in Criminal Activity not to tell people they work for Costco it's bad for their Image. A Costco Employee who works in their Corporate Head Quarters Hacked into my Cell Phone and tried to gain access to my router. This employee I found out it involved with a group of People who engage in Identity theft and I believe he has entered my home without my permission. This Costco employee admitted that he knows a man who has been stalking and slandering me. You Should look at all your Personal Information carefully. read more

Where do I start. Here's the timeline. Order Emergency kit made Nov 16. the website status on my order says "Order Recieved" for 9 biz days. I call they say wait couple more days. Day 11 no progress on order status they say oh the vendor are having issues with shipment. I get an email saying their is a backlog on the order if you still want to keep it you will receive it on Dec 26. PUHAHA! I try to cancel for full refund. They say ok I should see a full refund in 1 to 2 biz days. Day 3 for refund nothing. I call again on hold for 30min they say oh this order is in authorization status so you shouldn't be charged. I review my cc they are correct. So I say I'm done with costco. After 20yrs of being a loyal customer this order made me say I'm done. Sorry costco.com your customer support and website ordering process BLOWS! BYE BYE! Good luck with orders! Ironic I can't post a review when I go to the actual product to write a review. Says "Can't post review at this time try again later" PUAHAHAH. Retards! read more

Costco is such a great company. I love exploring the aisles for cool new merchandise and also appreciate their return policy in case something doesn't work out. From fresh produce to electronics and everything in between you know you're getting a certain level of quality at Costco. read more

This is the Costco location that started my love affair with bulk items and bargain pizza. Let's just say their food court's magnet is on my fridge so I always have their number to call in a pizza order. I literally grew up on samples from this Costco location. One of the saddest days of my life occurred when I was 10 and I no longer got full from a round of food samples. This Costco is what holds Issaquah together. Issaquah houses their corporate offices, a Costco gas station, food court, and the store. This is the only Costco I know of that has a food court located outside the store, so no Costco membership card is needed to be able to buy food. This Costco connects Sammamish and the Issaquah Highlands to the rest of Issaquah. Their selection is just as good as any Costco, and they have a huge selection of ready to eat and take-n-bake meal options like chicken noodle soup and chicken Alfredo to Turkey wraps and shrimp trays. They have butchers, fresh seafood year-round, live plants in the spring, and the occasional vendor demonstration. read more

Several improvements during the last 3 years. I love the self-service checkout for both in store purchase and the food. And the best customer service. read more

This review is for Costco in general, since I can't find a review page for the Costco Jewelry Headquarters. Note that the sale took place in the Yonkers, NY location, but that the decision on the return, to my understanding, was passed down from the National HQ and that the decsion was "beyond the control" of the local management staff. My husband bought me a 2 karat engagement ring from Costco, and the the salesman told me it was a "Tiffany" diamond. It came in a Tiffany colored box and everything. The total retail price came in under just $14K. He said that Costco had a relationship with Tiffany, so they could sell the rings nearly half price (appraised value was nearly $30K). We were not given any warrantee information on the ring other than a small slip, but the salesman said "If there's any issues at all, there's a100% return guarantee. I bought an engagement ring for my wife here, there was an issue, and it was returned no questions asked." Now, the ring came in a size 7, and I'm a size 3 1/4. I had to get it resized, and the salesman said that Costco did not offer those services. I took it to a jeweler, it was resized. I stood there and watched him, and he used the utmost care. He mentioned that there was a small chip on the diamond that I might want to have checked out. Now, never having had jewelry like that, I didn't think too much of it. Until I had the ring reappraised and the jeweler exclaims "Holy cow, you got ripped off! Where did you get this thing, it's clearly a botched diamond!" I thought at first it must have been when it was resized, but the jeweler (who had no relationship to the jeweler that resized the ring), assured me that the damage was done in an area that shouldn't have had anything to do with resizing. I took it back to Costco. The manager tossed it in a bag (not a box), threw it in a heap, and my diamond ring was gone for six weeks, supposedly shipped somewhere for "analysis". I had to call them relentlessly. When I went back to get it, they said "Sorry, you voided the warantee. The ring was size 7, now it's not. You resized it." I was a little confused, it wasn't disclosed that there was an issue with resizing. It makes some sense now, but again, it was NEVER disclosed. Additionally, there were now two chips on the ring; when it left my possession, it only had one. The real kicker, I have a copy of the decision from the Costco "jeweler". It stated that it was the manager's sole discretion if he wanted to exchange the ring. He said he couldn't take a loss to his store like that, based on my stupidity. In fact, he laughed at me. He did, however, make lots of side comments throughout the thirty minute conversation that Costco's always been good to him, and his wife (who also works there), and he had to look out for the best interests of Costco. Costco, a major retailer, never disclosed warantee information. Then they copped a crappy attitude. They also told me it was a Tiffany ring, which it's not. In fact, I'm pretty sure Tiffany sued them for using their branding without permission sometime in 2013. So, unless you have a fat size 7 finger, I'd suggest you don't go there. They refuse to resize rings, and I'm pretty sure I'm not the only person who's had this issue, since they don't disclose that warantees are 100% null and void after resizing. When it came time for the wedding band, it came from Jacob & Co, and it was an amazing customer service experience. There was an issue, and they fixed it, no questions asked, no extra money on my end. They even had it ready the morning of my wedding, last minute. Needless to say, I won't be investing in any more jewelry from a wholesale retailer. Lesson learned, and BUYER BEWARE. Several attempts to contact Costco Corporate directly have been unsuccessful. I'm deeply disturbed that a national retailer would conduct business on such at such an professional level. read more

This is a review for Issaquah Costco Optical dept. I've been to Issaquah Costco optical department for my eyeglasses in the last few years, and it's about time for me to write a review. Out of my latest 4 visits to them, I had 3 good experience and 1 bad. Each year, my insurance covers about $200 of eye glass cost. So I get my prescription and visit Issaquah Costco optical once a year for a new pair of glass. I usually also edge polish, transition gray and anti-reflective treatment on my glass. I use Issaquah Costco because it's close to my home and price is good. They do not have much selections, though. Each time when I visit, there are usually only 6-7 options for my size. I do hope they have more choices. The service is generally good but has exceptions. In my last 4 visits, three staff were very friendly and professional in helping me select the right frame, explaining to me why that frame fits my face better than the other ones, and help me to adjust it when I pickup. They were all nice and warm, making me feel being treated correctly. The exception was a month ago, when I dropped my prescription and a staff named Trinh helped me. She was cold, impatient and no smile on her face at all. She explained to me why a frame I selected does not work for my face in a coldly manner, and when I asked her to repeat a few sentences, she was quite impatient. It was morning and she hadn't have much customers yet, so I don't know what's her problem. All I wanted was just drop and leave. This morning when I picked up my glasses, a staff named Betz welcomed me and she was very friendly and professional. Not only she made sure my glass fits me perfectly, she also explained to me why they ran out of Oakley frames. So I guess it really depends on which staff worked with you. Form this point of view, Costco needs to improve their supervising in how their staff treats customers. read more

Rule #1: Don't go here on a weekend. That's just asking for trouble. Other than that, I have been very happy with this Costco. Yes, parking is a nightmare. The check-out lines are a zoo. But, it's pretty much the same as every Costco. I mostly come here for gas, since it's the cheapest place near my work, and close to I-90. The lines move pretty quickly. The entrance is a bit of a bitch, but you get used to it. I've discovered that like 430 on a Monday is a great time to come. But please, don't ruin that for me. As usual, the food court is tasty. I swear, those hot dogs and sodas have been $1.50 for my entire life. They are Costco's gift to humanity. read more

So... Let me start by saying that I love Costco. However, I do not like the Issaquah Costco. This Costco is always SUPER crowded with rude people. Staff that you can never find, and if you do find someone, they will be annoyed that you're asking for help, and you will frequently find an array of disorganization in the clothing and book sections. Also, you will want to check your fruits and veggies before you leave the store because every time I've bought produce from this Costco there has been rotten/spoiled ones in the box. C'mon, Costco- you're better than this. read more

Costco is pretty much the only place I will fill up as the price is always at least 10 to 20 cents cheaper than most anywhere else. Sure, they get super busy a lot of the time, but the wait is never that long because they have so many pumps and generally, people are pretty good about getting in and out quickly. I have been to this particular location twice now and it looks very clean and there has been at least one employee walking around greeting people and helping when needed. If you are a Costco member, there really is no reason why you should go anywhere else. read more

I am a Costco junkie, but I've only been to my Kirkland Costco and never ventured into others. Well, today I spent a few hours in this Issaquah store and I am TOTALLY HOOKED. I think I love it even more than Kirkland's site (which says a lot, as I could happily live and die in the Kirkland store). I came here at 4pm, after work, and I found an open parking spot right in front of the front door. This is tantamount to winning the Power Ball. This never happens to me! And as I went to the entrance, I saw other cars leaving, vacating spots right in front of the store. This never happens in Kirkland, like, ever. Usually I'm thrilled to find a spot a mile away, regardless of the day or time. So already I was quite pleased with my luck here in Issaquah. Upon entering the store, I was disoriented, as it is laid out totally different than the Kirkland store. I wasn't sure how to find certain departments and items I came to buy. Since I had time to kill, I decided to explore and walk up and down all the aisles of all the departments. And man, I saw a lot of products here that aren't sold in the Kirkland store! (I was just at the Kirkland site last Friday and made a big order and am quite familiar with the merchandise there. Heck, I could work there, I know the lay-out of the place so well). But at this Issaquah store, they had Bliss skin care items! And other higher end cosmetics and skin care lines not sold at Kirkland. And a larger selection of clothing. And more kitchen items and home accessories. And the coolest hair blowers! The food sections seemed to stock the same terrific items at the same terrific prices as Kirkland, but nearly all other sections had stuff here I'd not seen elsewhere. Now that I think of it, though, there were some foods here I've not seen at Kirkland; I got a "Korean recipe" jerky here that wasn't in Kirkland (omg, it was so good! I tried a sample of it first). And the food court section here is a huge hit, serving a wider variety of foods than at Kirkland. I could go on. But you get the idea. The two ladies at the cash were super nice, and there was no line at all. I'm really surprised at people rating Costco lowly based on unruly customers or too many customers in the store. How is that the store's fault? And a reviewer complaining that there were too many items in the boxes, so she couldn't lift the boxes into her car trunk? Um, why didn't you just tell the cashier to break up the order into more, smaller boxes when they were packing them up, instead of complaining about it after the fact here on Yelp? I just don't get it! From this customer's point of view, you can't beat Costco. They go out of their way to help their customers. Their unbelievably liberal return policy just can't be beat, anywhere. Their prices and the quality of their merchandise can't be beat. I've only encountered friendly and helpful employees here, over the past few decades. They demo their foods (a big hit with my kids!). The stores are always clean and well-stocked. I don't get gas here or use their photo or pharmacy or optical services, but I know people who do and swear by them. What is not to love? read more

Customer Service? LOL. That would imply people actually help you. I cannot tell you how the shopping experience is since I never even got that far. Here's why. I decide to take advantage of the Costco-AMEX card that both are heavily pushing. You'd think with how heavily they're pushing it, they'd actually want people's business. And I'd have been an easy customer, with a great credit score who pays back monthly. Ideal customer, right? Apparently not. I signed up for the Costco card and was supposed to receive my membership within 48 hours. Double that time late, I have yet to receive an email from them. I called "customer service." 12 minutes on hold waiting for a "service" person. I get only 15 seconds into the problem when I get put on hold for another 15 minutes. Hooray. Apparently there's a problem in the database that doesn't allow them to generate membership numbers for new members. Thanks for sending that email alerting me of that. Oh, wait, you didn't do that, Costco. And somehow, even though you had problems generating a number for me (so I'm paying a membership but can't use it), you have no problems billing my credit card. Hooray. So now I'm stuck paying a membership fee for something I can't use. I asked for a refund but they said it would take 7-10 days. Yeah, great. You have no problem billing it but have problems refunding it? Go suck it, Costco. BJs is now a million times better IMO. read more

Yo, this is my bread and butter yo. Nothing within its barren walls is more than 14 points than what they pay for it (produce and meat excluded due to spoilage issues). Great return policy, fair treatment of employees. Wal-Mart it is not. More blue state than red state. Shop here; we are all good peeps, no smoke and mirrors or evil intentions. read more