I really appreciated the pharmacists kindness & help whenever I come to pick up things for my…read moregrandpa. The younger (I'm so sorry I think he's Indian) guy is always patient & again just very nice and helpful. People always leave bad reviews but I don't think anyone takes the time to talk about the good stuff even if it's something small.

DEVIN in the pharmacy with the bowl hair cut is extremely racist and rude. Also very incompetent I…read morewould request any other pharmacist

I am using this pharmacy now for my mom as she was at Rite Aid that closed and sent everyone here…read more It feels like this pharmacy is so overwhelmed it is doing all it can really. I've been here 4-5 times now the last couple months for my mom's prescriptions. I was hoping someone would stand out so I could comment "wow!" .. hasn't happened I haven't had rude or terrible service, but it could be better. Transition from Rite Aide - not great, have to call on everything, won't refill and issues with getting insurance to work again. Service, not rude, not happy to serve me, just always somewhere in between, probably because the line is always about 6-8 people deep.. The app is horrible if you come from Rite Aide, you see nothing, after getting that resolved, adding as a family member took about 3 weeks to straighten out too.. much of this is CVS in general and not particular to this store as I personally use the one on the other end of town too. I wish it would be less busy so I could acutally tell if the people here care about us at all.. though, phone calls have been very short too, considering the prompts and hoops we jump through for a human, we should matter more!

The worst Mgr by the name John at this location! Lazy as hell, I actually experience at their photo…read moredept, the printer for photos was down so I told him why don't you post a sign so we're not using it, & wasting our time...then he tells me to use it online, because it's going to take time for him to fix it, that's fine I understand. Meanwhile the printer started printing photos, & he said they were from orders from yesterday so he told me not to wait, I told him that's fine but what happens to all those photos printing, right now he had no answer!! He said he doesn't know who ordered what?!!! So I feel so for those who had those pics printed, lord knows what they will do with them, so I told him to put up a sign so no one will waste there time, his reply "I just got here" unbelievable, lazy as hell & he's the Supervisor, blows me away

There is an older guy that works at the cvs pharmacy he wears a mask a little tall with a combover…read moreevery time I go here I'm nice and friendly he's just really rude but everyone else I have experienced are nice and friendly.

I love coming to the store. Every time I come in, everyone is so friendly up in the front of the…read morestore and very welcoming. I suffer from agoraphobia and this is about the only place that I feel comfortable and safe. I want to think all of the CVS employees for your kindness. Thank you to the store manager, Nikki and employees!!

Prices are very reasonable and the majority of the staff members are nice, but to be honest the…read moreplace is a bit worn and decrepit. Not to say the store is dirty, but it does seem a bit neglected at times. It takes ages to get a staff member to unlock anything. And as half of the beauty supplies and cosmetics are on quarantine, this can be quite an issue. Also the most recent time their system was done, I was rather curtly informed of this by a stressed employee as I tried to make a return. I don't quite know how to describe it, but it's a place a come to with a full shopping list and end up leaving with a heavy heart and the harbinger of a migraine. I come in hopeful and leave channeling my inner Eeyore.

Don't bother with curbside pickup. I got moldy deli meat today. Saw it when I got home, drove back…read moreand went to customer service counter. She gave me a discount but that's the least of my concerns - An employee actually put that in my cart!! Went to curbside delivery area in garden and a "manager" said he'd look into it. CHECK YOUR ITEMS!

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

I like this pharmacy but there are lots of homeless people outside. It's really frustrating because…read moreI just wanna go in and grab some medicine, and they're all always bothering us. I wish they would clean it up.

I love this pharmacy! I changed from CVS a year ago and have never looked back. The staff is…read morefriendly, helpful and efficient, and they have all of the necessary vaccinations I need - include the egg-free flu vaccine that nobody around here has (I used to have to drive to a compounding pharmacy in Fremont to get it). They also have a nice private waiting room just for pharmacy customers awaiting their vaccinations, and another private room where they give the vaccinations. I have never had to wait long either. They are also great at getting ahold of my doctor if a prescription runs out, and prescriptions can also be filled automatically should you opt for that. They also give you a coupon for a discount on your grocerys when you have your vaccination. I notice that most of the bad reviews here are quite old, so maybe they have had a change of staff. I have been very happy there and would recommend it to anyone looking for a better pharmacy and vaccination experience.

Our go-to local drug store and pharmacy…read more We love going there to shop the huge array of consumer goods, and also for all our prescription and vaccination needs. The service is always impeccable, there aren't too many people, and parking is never a problem. Bonus - they have a Thrifty Ice Cream parlor inside, which is a family favorite. We heart you, Rite Aid Pleasanton. Thank you!

Hate to give a less than stellar review, because the actual pharmacists are great, friendly and…read morehelpful. so this review does not reflect on their performance, just the sad state of the corporation. On the retail side, the shelves are literally half empty, and have been for almost a year. And last week I had my doc send a prescription there, only to find out after driving over, that they did not have it in stock. Poor communication. Between the Front of house and back of house failures, this location, and possibly the entire corporation, will not survive. I suggest mark Cuban's Cost Plus drugs, which will literally save you 50% - 90% on most prescriptions.

Rude employees, especially in the pharmacy! Be aware of the intrusive phone calls from CVS for flu…read moreshots, I have gotten as many as 11 calls a day and Corporate will do nothing to stop it!!!

Was sent to pharmacy to buy Covid tests. Pharmacist late for her shift only two people working…read more Over 30 min and still waiting there's a line with at least 6 folks who also have been waiting over 20 min. Why they don't have more people helping is crazy for a Saturday! Will avoid at all costs in the future. The one person keeps telling everyone, I do it later. I do it later. Has not successfully helped anyone yet.

I normally don't waste my time writing reviews but I have just signed up to write my first review…read moreonly because I felt so disappointed for the horrible service in this pharmacy provide. I have been yelled at and I feel terrible the whole day and I still wondering why she was so MAD. (I know sounds overreacting but I'm just being honest taking this time to write before go to bed otherwise I won't be able to sleep!) It was the Asian lady in the counter I just asked her a question and she gave my a dirty look very angry and Scolded my like I was her kid. This Asian lady named TINA is extremely RUDE this is not the first time. I have seen that before. I know everyone has a bad day/mood but this is not normal encounter this situation every time. This is unethical and unprofessional (at least pretend being nicer a bit)! I was reading other people reviews from 6 years ago and it sounds the same rude people working. I totally agree with the person who wrote "the lady in the counter should get FIRED!" and I will add/say asap! She is the one who usually sit next/ near the counter of the pharmacy.

Mariam in the Pharmacy, helped me when I called about the J&J vaccine. Got my sister and I and…read moreappointment that day. When we got their they took our info. Mariam administered the shot with humor but sensitivity. Thank you Mariam in the Pharmacy in Lucy's on Holmes. Will always recommend that story and the Pharmacy! Thank you Kathy