I like getting good prices on groceries and other essentials here. But the food court has become a mess. The technology breaks all the time. It takes forever to get food now. This used to be a pleasant treat after the end of a shopping trip and now it's miserable. I don't know what they did, but it's broken. read more

I'm a fan of Costco , today however was a bad experience with "Ashley" a young manager in training. Not having the proper information, passing out incorrect information, embarrassing long time customers. She has a nasty attitude, and is not an asset to what's a great place. She's just in training so I certainly hope they make better staffing decisions. The issue was easily worked out at customer service desk by professionals! Selections not been reliable, things you would normally expect to be on hand basically food staples you can't count on to be there. But there's an entire aisle olive oils. I have not seen any Charmin in this store recently, the costco brand just isn't as good, maybe they can work on that. We do frequent other Costcos ( Issaquah, Gig Harbor, Maui Oahu, etc) and it's been the same at Issaquah. Gig Harbor seems to be the best as far as being stocked and have the friendliest staff. Tacoma seems overworked and always busy. Maybe they have expansion plans in the future they are always busy. The value is fair, if you're just buying food prices are quite good. Especially if you can benefit from the stick up and save. The only problem I've ever had in all the years we've been going to a Costco ( any state, or location)! Has been "Ashley" new trainee manager in Tacoma- not an Assett in my opinion. She's the only reason this isn't a 4 or 5 star review. read more

Solid Costco. Plenty of options. Was in and out quickly which is something I look for in a good Costco. They were a bit understaffed though and the self checkout lanes were struggling because of it. One attendant was manning all the self checkouts and at one point, 5 different checkout lines were waiting for employee assistance read more

What a great experience. First time inside this warehouse. I had been here for gasoline. Wow excellent samples of the food. I purchased almost every sample loved the Kamichi rice, pho noodles. Mac and cheese, lemon donut, poppi beverage,. Sales throughout the ware house. This is a great location to me. Highly recommended. Lots of parking and the lines move quickly. Lots of boxes for your items. Eggs great price $3.49. I will definitely shop here more often. Great service with cashier and those who had the samples. Garlic bread was awesome as well. read more

I've shopped at this Costco many times over the years, and it's consistently been one of the more frustrating locations to visit. Even before the gas station construction started, the parking lot layout often created unnecessary congestion and traffic bottlenecks. With the current construction underway, getting into and out of the property has become even more chaotic. Inside the warehouse, the experience isn't much better. The layout feels crowded, aisles can be difficult to navigate, and customer traffic often backs up in multiple areas of the store. Compared to other Costco locations, this one feels less organized and less efficient overall. I understand construction is temporary, but many of these issues existed long before the project began. Hopefully improvements are made once the work is completed. Efficient: No First-Time Friendly: No Would I Return: No - JY review read more

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Love Costco and the items/merchandise deals they offer! Enjoy the tasting all the samples which help in making decisions to purchase the food/drink item or not. I avoid shopping during the weekends. This location is always crowded. ALWAYS. Same with Costco fuel. I avoid going on weekends unless it's a random visit. The food items are a plus. For some reason, we get hungry after shopping. LOL! read more

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Costco originated in Seattle so here they are VERY POPULAR (and usually crowded). This location has a huge parking lot and it is usually full! Come early or come late, and avoid weekends if possible! Who doesn't like a great deal though? My parents got one of those early members in the 80's and we have been coming here most of my life! Well worth the year membership. Even the generic "Kirkland" brand is just as good as any name brand in terms of taste and quality of ingredients. I keep hoping for a Costco in North Tacoma/University Place, but for now I'll brave the crowds and shop here! read more

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Costco's security guard E&E Pirate protection are rude to Costco's customers. I was told to pull up front to pickup a heavy item... when a security guard aggressively yelled at me to move. I explained that Costco asked me to wait there, the guard got more aggressive & stood infront of my vehicle so I couldn't even move. I parked & went into see where my help was & E&E moved their vehicle where they told me I could wait- Hypocrites. They way the guy was treating me I didn't feel safe & I will not shop here as long as there around. read more

Costco Wholesale - Rude - Wholesale Stores Near Me - Tacoma, Washington

I purchased Apple AirPod Max2 headphones online from Costco. They were received several days later. They arrived in a new, sealed box as they should have. After trying them out I was not satisfied with the sound quality so I drove an hour and a half to my local store to return them. Upon inspection at the warehouse it was determined that Apple packaged a completely different pair of headphones inside of the box I received. The model number didn't match. The serial number didn't match. The Apple care I purchased was not attached the headphones because of the mismatched serial numbers. I have spent an entire week going back and forth with Costco.com customer service and Apple to try to get a return resolution. I did not get what I purchased and am not at fault in anyway. I am a victim of an error made by either Costco or Apple and yet neither company will make this right. I was told by Costco that they cannot help me because the serial number doesn't match and there is nothing they can do. I was told by Apple that they have no leg in the race since the purchase was made at Costco. I now have to eat a $600 pair of headphones because 2 companies that I spend a ton of money with would rather lose my business than believe that a mistake could've been made with out malus on my end. I have asked every person I have talked to at both Costco and Apple to simply google if mis match serial numbers and/or products happen when purchased from Apple directly or Costco. Because guess what it happens. Not the first time and won't be the last. My advice to any Apple user is to never purchase an Apple product outside of Apple's physical store and make sure you open and confirm right there before leaving that you are getting what you thought you purchased. This is the most frustrating thing I have ever experienced and now I have to choose to end my spending with both Costco and Apple as a result. I will not support companies that do not stand behind their products, their policies, or their customers! read more

I do NOT like the policy about swiping your card as you enter. Having to swipe cards slowed everyone down this morning. There was a huge line outside the entrance that caused a delay. I arrived in the parking lot at 9:53 and then had to wait in line until 10:07 to enter the building. In the past, I would go to costco when it first opened in the morning for a quick, efficient shopping experience. Not today. The other issue is the width of pathways in the store near the friut/Vegetables and in the back area by bottled water and toilet paper. This store needs to take "wider measures" to help customers navigate and transit the store as designed. I will start considering Federal Way or Gig Harbor costco. locations in the future. read more

Costco Wholesale - Entry in the morning at opening - Wholesale Stores Near Me - Tacoma, Washington

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Well, I can finally write a review about Costco and stores like it. When it was just me and my dog that made up the household I couldn't justify getting a membership to a store where it sold it's merchandise in bulk. It was just me and almost always what I needed for grocery shopping was in small amounts. This was back in the early 90's. I wasn't aware of Costco but there was a store just like it called Pace. After Pace vanished along came Sam's Club and then I was made aware of Costco. But even after me became us (Steve and me) and what grew to be a family of five with three little fur kid dogs it was hard to justify getting a membership for bulk. But after getting frustrated with my usual department stores for lack of item availability amongst other aggravations we were ready for a different retail experience. And Costco certainly is that. In fact I feel like a fish out of water going into this overwhelming place and seeing what we can do with the larger bulk items that are on the shelves there. I certainly see things that doesn't take a whole lot of thought as to how it's going to work at home but there are a few things that are a little harder to adjust to. It's still an overwhelming place but the more inexpensive gas station is a real draw but through observation learned that to arrive pretty much as soon as it opens to avoid the long lines. We have a few friends that also have a Costco membership and they actually prefer the Gig Harbor or Puyallup stores as they have commented it's easier to get in and out of those so it's something that bears investigating. It's safe to say we are still adjusting as we are used to going to our usual department store sections like the DVD section or the book section to browse but it just isn't like that here as it is more functional. We have tried the famous and inexpensive hot dog combo at the food court and we were impressed with that experience and it made a very fine miniature lunch. The pizza looks good also and we are looking forward to trying that out as well. We have purchased salads for lunches during work and some wraps from the deli section. Overall it was good planning that out for the week but still required adjustment with the larger portion but not anything too frustrating. I still feel like I am in a crash course learning the ropes at Costco but with some adaptation and refining what would be a good fit for our needs with the bulk approach we will reach a harmonious relationship. Some of the prices on the merchandise we consider purchasing are very appealing! read more

I love me some Costco! Known for their scavenger hunt finds - it is always a delight (although can be stressful when super busy)! Parking can be a bear but every time I've went, I've found a spot. I enjoy their food court esp the slice of pizza. Oh, the alone brings my joy. Greasy and good! lol I don't have pizza often and this is a treat for me. When perusing the aisles, I have my staples that I need from toilet paper to batteries. They have such an excellent selection for a good price. Yea, you may have items for a while, but you can't beat the bulk pricing. The people are also helpful. They seem to be well taken care of as employees and I appreciate their community giving. They are a company that also gives back to where they are located. I go at least once per month, even if it's just for gas, and it's worth it. read more

My fiancee and I accidentally left her bright yellow makeup bag in the shopping cart Sunday June 22nd, 2025 we immediately within 10 minutes went back into the Costco store, spoke to the entrance employee, Katherine, who was amazing and very helpful, as was Susan when I phoned later that same day. Initially the item was not returned or located. I called daily Monday and Tuesday following up, Red Coat / Vest Supervisors Ed and Micah assured myself that if it turns up they will phone me as we've been persistent in our efforts to be diligent. My Fiancee had a new bottle of Tom; Ford Rose damalfi, which i personally spent $190 for just a few weeks prior which was brand new, my Fiancee also had approximately $500.00 in reciepts for recent purchased makeup and therefore was very upset at the loss and creating anxiety. Only today, June 28th, 2025 when shopping at the local Puyallup Costco, where my fiancee and I were ONLY made aware after another inquiry about the lost yellow makeup bag that it had been THROWN AWAY and TOSSED. While speaking to lost & found Mgr./ employees Tommy, he was very disrespectful, spoke down to my fiancee in a very rude and disrespectful condensending manner which made her so uncomfortable it brought her to tears, upon returning to me, we immediately went back in the store, spoke to Katherine who openly said; That behavior and his throwing away the lost item(s) IS NOT IN COMPLIENCE WITH OUR COSTCO POLICY, and that we both should go speak to management and or file a formal complaint. Upon speaking to Management I was assured they would make every effort to look in the trash dumpster after closing as it was openly admitted by Tommy the item in question was in fact found Wednesday, and he jokingly expressed how he doesn't have a good reason other than he just threw it away, QUOTE UN QUOTE. This behavior is highly unprofessional, and not what Costco, stands for. I've been a Costco member for many, many years and have never experienced this kind of horrible treatment and disrespect by anyone at Costco. I was assured someone would follow-up with me and at the end of the day, if not Costco on the website, acknowledges how they go out of their way to replace items that people have had to pay for if they have receipts, and or if costco, accidentally throws them away or is not able to locate them in some instances. Be that as it may;due to this and Tommy's extremely disrespectful behavior and nature, we will be filing a formal complaint and likely filing litigation in the court, which, as a result, it is clearly under $10,000, and would be small claims matter. But nonetheless, accountability is for everyone, including Big stores and Corporate America.. I am very disappointed in how poorly this store handled this situation, causing my fiancée to now be depressed over the sentimental value of the lost items and giving her anxiety. Not cool Costco, Tommy needs to be reprimanded and taught how to appropriately interact with customers. Respectfully, PaulMichael M. & Alla M. read more

Costco Wholesale - My Fiancée and myself at Costco shopping and again following up on her lost makeup bag - Wholesale Stores Near Me - Tacoma, Washington

It's Costco and there's nothing like it. Wide variety of stuff at very reasonable prices Equal or better quality than other retailers. And the rotisserie chicken can't be beat. Oh and audiology and optometry' are better than and much much cheaper than the shops attached to ophthalmology ENT offices read more

One of the best things about living in this area is that it's a Costcoland - throw a stone, hit a Costco! Starting at $60 for an annual membership, there's a lot of deals to be had from the wholesale store! While similar, each location isn't exactly the same and it's worth while to try others out. I'd consider the Tacoma location to be average in comparison with the others I've gone to. The gas station was pretty okay and was overall smooth. The parking lot was a little crazy and it took a surprisingly long time to leave, so really think before you park! The warehouse itself is a good size. Almost everything was in the locations similar to stores I'm familiar with so that was convenient. I was able to get everything I had on the list plus some impulse buys. The self checkouts worked great. An employee noticed I had alcohol and quickly swooped in to scan all of that plus the large stuff - no asking required! read more

I'm writing this mainly about the grocery section. I swear, I've never seen such a huge selection of nuts, seeds, crackers and other like snacks. But if you're looking for things you normally would find at a grocery store, it's hit or miss. For instance, where are the condiments? All I saw were mayonnaise and catsup. Want relish? Make your own because they only have one type of pickle..dill. And there's no liquid coffee creamer, just the powder. Even the dairy section is somewhat limited. But by God if you want bottled water there's so much there it will make your eyes water. This place used to have a better array of goods, but not any more and their prices aren't that great either. Their roast chicken is a bargain and it's good, and their hot dog and pizza deals are also very good. But are they worth enduring the free-for-all in the parking lot just to get in? Anyway, my last trip also saw me going to Safeway to get the items they didn't have at Costco. Perhaps next time I'll just shop at Winco. read more

Love my Costco, Puyallup, WA. Always busy, but that's Costco.The only negative may be that the produce might not always be the best, especially in summer months. The heat sometimes gets to it. read more

It's Costco what more can I say! A++ for service and quality. Only issue for me is that it's busy at various times during the week and weekends are the busiest. read more

I love Costco and everything about it, just don't plan on spending less than about 300 dollars while you're there, the place is expensive! However, The gas prices and the chickens are worth the membership alone! read more

This review is specifically for Pat W, which was working a register at the time I was there. The way she speaks to people is very rude and condescending. She refused to check me out because I left 3 things in the cart for her to scan. She scolded me and said I need to go around and take everything out and put it on the belt. She proceeds to take the customer( which was a worker) behind me and check her out until I went around and took my items out of the cart for her. The lady that was helping her bag even apologized to me for her behavior. I spoke to Robert the manager on duty and he was very nice and understanding. read more

Your average costco. It is tucked into a corner off of the highway. They have a food court inside and gas pumps near the corner of stop signs. Normal layout for a Costco. Bathrooms were clean. Friendly employees. read more

The employees are always very nice and helpful. I am always able to find what I need. On the few times I needed to return an item (three or four times in 25 years) there was never an issue. I would definitely recommend this business and this location. read more

Great value. I always check my cart to make sure I didn't leave anything behind. Doing so has ensured I have all my personal belongings.

I love Costco (Tacoma & Puyallup). Always fun shopping and customer interactions. Have wide range of products - but hate that they have discontinued ink sales for printer. Recently seems to be more emphasis on TVs (of course). Good for couples or singles as long as have a freezer. Love their woke policies. read more

I ordered a damn pepperoni pizza and the lady named leslie had the audacity to give me a cheese pizza this is the worse customer service I've ever received read more

Costco Wholesale - I ordered a damn pepperoni pizza and the lady named leslie had the audacity to give me a cheese pizza like what ma'am?? - Wholesale Stores Near Me - Tacoma, Washington

I came in to get a new membership after many years. Customer service was great. Janell assisted me and was very thorough, informative and friendly. Like all Costco stores, parking can be overwhelming, but you won't be without one. Be mindful of the layout of the parking and yielding when needed. It's a little crazy. Clearly, weekends are their busiest days, but can be manageable, especially if you are patient. There are tons of selections for any needs in your household. Gas prices are a perk here. Just tolerate the lines. Their pharmacy also can provide you pets' prescriptions as well, which is great! Overall, it's another Costco with great deals. Don't forget to hit up the food court before you leave! read more

Hot dog combo so much better with coke, Pepsi always tasted nasty at Costco. Maybe be it was the way it mixed at fountain. Never could drink more than 2 sips. The other day was first time I finished the drink ( coke ), and didn't pour out the drink in the Costco parking strip ( Pepsi )....just to be clear Pepsi is still ok, I only buy it in 12 oz. Cans. Hopefully Costco keeps the coke at the right mix and carbonation at the right level. read more

I've been buying seaweed salad from Costco. I realized it says "may cause cancer and reproductive issues" on a sticker on the side. I talked to a manager who said "we don't know" I am disappointed Costco would sell sketchy products. Check your food labels to make sure there are no cancer risks..... read more

Costco Wholesale - Sea weed salad - Wholesale Stores Near Me - Tacoma, Washington

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Don't waste your time here. This location is notoriously out of stock of items that are listed as in stock on their website or app. Customer service is of no help when I inquire about it. It's also insanely busy here and parking is a nightmare. read more

I was very impressed with the customer service I was given when calling about a furniture item I had wanted in a set of two. Tacoma Costco was the only store that had two in stock, and, when I called the store, Sam not only checked that two were in stock at that location, but also had both of them put aside for me until I could get there to pick them up (I live over an hour away). Anyhow, we are so happy with the purchase and I really appreciate the extra lengths Sam and several other staff members went to, to make sure I was taken care of! This is a very busy store, yet everyone was still very courteous and willing to help me, from my initial questions to actually loading the furniture in my truck! 10 stars!! read more

Staff seem to be hit-or-miss at this location. Pharmacy staff and vendors have all been super kind, however one of the self-checkout attendants with the grey Karen style haircut have been incredibly rude to myself and my partner on multiple occasions. I think we'll go to the Gig Harbor location from now on where the staff don't have a nasty attitude. What a shame, I really liked having this costco close by. :( read more

I don't understand any of the parking lot layouts for the Costco's. This location isn't as unreasonable as the Tukwila one though. For the most part, finding parking isn't terrible. read more

The employees at this location are awful. They do not understand basic customer service. At the entrance, they routinely shout orders at customers like the customers are cattle coming into the stocks. This Tacoma location has hired people that should work at Wal-Mart. read more

It was awesome being able to visit a Costco in another state as it's one of my favorite stores. This place did not disappoint as it had so many items we don't have in the islands. We were able to find everything we were looking for except miso soup and TOBACCO! Was very disappointed about the latter and don't quite understand why you wouldn't carry tobacco. But otherwise, I really enjoyed my visit. read more

I laughed my way through ALL the one star reviews. One can only imagine what it would be like to be married to these high maintenance bitches that are shopping at COSTCO! It's like they are expecting Nordstrom level accoutrements at a freaking warehouse... Not that they are far behind that expectation. To the bitter bitches that are pissed because ya can't treat retail workers like shit, hopefully ya won't come back. It was exhausting dodging your feral children with the three day old kool-Aid stains that congregate around the free samples anyway. This Costco is just like all other Costcos... they sell decent merchandise at a fair price with professional associates doing the best they can to make the operation run smoothly while keeping the majority of people happy and comfortable. read more

Great store with excellent pricing on major and select products. Easy shopping with wide ailes and normally in and out is fast. Help is sometimes hard to find and they do move products around from time to time. Staff is alway helpful and knowledgeable of the products locations. We are very happy with our service from Optical as well. read more

I am a die-hard costco pizza fan. I usually just get a slice, but yesterday got a whole pizza. Each time, the pizza is made differently. This time, the dough was rolled so thin that the crust was inches thick. It wasn't even really "pizza" Really disappointed. read more

Costco Wholesale - A paper thin layer of dough with 87 pounds of cheese, and 2 inch thick crust. It was soooo unevenly rolled out. - Wholesale Stores Near Me - Tacoma, Washington

Rude employees, specifically the one on the return service center. She looks like she hates her job and gives a death stare when asked simple questions. Whoever hired her must be out of their mind or desperate. Customer service needs work. I also bought a hot tub and the employee walked away with my receipt without saying anything. Had to follow them to get it back like what the ****... read more

So many people complaining about trivial stuff....my god. Costco is a great company, great store with great staff, and always has been. I swear some people just like to hear themselves complain these days. Oh my, a busy parking lot! No shit, IT'S COSTCO. It's been like that forever, because everyone loves Costco. Don't want a short walk, stay home and order from Amazon like the lazy bum you are. I wonder how many of these whiny people take advantage of the extremely liberal return policy, using it to their advatage. I've seen it happen time and time again, and I will say this. IF YOU BUY SOMETHING FROM COSTCO TO USE WITH THE INTENTION OF RETURNING AFTER USING IT, YOU ARE A TRASH PERSON. You have no idea how many perfectly good products end up in garbage fills because of this, it's sickening. Costco is rad. End of story. Everyone complaining should head back to Walmart where they belong. They do not deserve the beauty, glory, and gracious prices that are Costco. Long live $5 roasted chickens and cheesecake by the lb!!! read more

Always a delight to come to Costco. We needed racks for the garage this week and voila here they are. We got 3 of the big ones and one silver one. They are a bargain here at Costco. And if u have exutive membership get a few buck back! Love it. So off we went to do more garage arranging. read more

Costco Wholesale - Costco racks! - Wholesale Stores Near Me - Tacoma, Washington