This review is specifically to thank Kayla L. for her on point style, friendliness, and just all around dope vibe. Best customer service ever, so kind, so genuine. Thanks Kayla!!! The store is also great, super clean, not overly crowded, sweet selection. read more

I stopped into Costco earlier this week to return something. I got 5 star impeccable service from Rachel. Rachel gave me the best above and beyond customer service I've had in quite sometime. She helped me find the product I was returning at another location as the Tracy location was sold out of this item. She made sure they had the items in stock before I drove down there too. All of the staff here are very friendly. They give good customer service at this location overall as a staff too. I felt compelled to share my experience and single Rachel out though, because she was so helpful with me this visit. read more

Great associates helpful and courteous to shoppers, good mix of products !! Return policy is not a hassle.

I went to costco today it was a pleasent trip i found everything easy,the cashire she was very nice.being im handicap a helper named melo helped me load my car.thank you so much .i wiil be back.everyones happy read more

Costco Wholesale - Wholesale Stores Near Me - Tracy, California

I'm honored to Be a Costco Executive member & enjoying the great deals & wonderful customer service on the sales floor. I highly recommend Costco retrains the cooks on prepping & baking the chicken bakes. I was highly disappointed in how it turned out. Burnt on the outside. The feeling portion was barely half filled barely any chicken or bacon (Mostly bread). This is not fulfilling as a Costco member. It's already saddening Costco had to get rid of their food samples. Requesting the chicken bakes have more on the feeling inside & not served burnt on the outside. & NO MORE MAYO OR RELISH FOR THE BEEF HOT DOGS ??? Not even packets ? Come on!!! This pandemic has really changed a lot in all different aspects. I hope things get better in 2021 2020 was a wake up call Thank you read more

Costco Wholesale - Wholesale Stores Near Me - Tracy, California

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Not much of a bourbon or whisky selection. Mostly large bottles. No high end bourbons or whiskeys. Don't waste your time here.

Watch your personal items that you have with you. I had someone steal a jacket out of my cart. I was not paying attention in the self-check out. My attention was to the horrible Costco staff working the self-check out. She kept saying I was not scanning stuff. I was pointing at the register the items were scanned. She then slapped my hand like I was a child. I was so angry when I left leaving my jacket on the side of the cash register. I returned it was gone. I will shop at the Manteca store after my experience. I was tempted to file an assault charge against their costco staff with police. read more

Very big place with fresh vegetables, fruit, meat, and others. Value was extremely good compared to other stores that I've been to. Service and staff was nice and helpful. Everything was amazing and delicious. The food court usually has long lines during lunch and dinner, but they go by quick. Overall an amazing place to shop and eat. read more

You guys really need to work on the food court. They never answer the phone. I moved to Tracy back in Mar, I've called the food court once a week trying to order pizzas to come pick up, and I haven't been able to get through to them even once. It just rings and rings - which means it's being ignored. read more

I recently had scoliosis surgery so I walk with a cane now. I was entering Costco and my cane came apart the gentleman that was pushing all the carton stops to help me. I know it doesn't sound like much but it's a lot when you're not able to do things for yourself. Thank you so much to the guys that replace the carts at Costco I appreciate you. read more

They have a lot of things inside the Costco. I personally like that they have a lot of different things to a good price. But honestly the pizza in the food court is amazing 9 dollars for a giant pizza. Don't forget about the creamy ice cream in the food court read more

Costco Wholesale - Plants - Wholesale Stores Near Me - Tracy, California

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I just love Costco. Who doesnt?? This location has a great selection of clothes for everyone, especially kids! Take a look!

This store is a terrible Costxo. Just a mess as items are moved around and in strange spots. And don't even try to talk to any sort of employee or supervisor because they dont even want to be bothered. Most seem to be just gathered around the front eating. Honestly, if this is the direction they are now going with their employees and their rude managers (it all stems from the top) then we should just cancel our memberships and go to our local store bc you don't even really save after factoring the membership costs. And that parking lot and the exit is dumb and a hassle. read more

I visited this location yesterday June 11. For the most part it looked good and well stocked. I was there at 10:10am and they were just sweeping and washing their floors! Come on! I had my 80 year old mother with me! I didn't known whether to push the shopping cart or hold her so she would slip and fall! To top it off the employee sweeping was giving the stink eye to anyone getting on his way! Go figure! Needless to say our visit was cut short! I'm wondering is this is a norm for this store... read more

Costco Wholesale - Wholesale Stores Near Me - Tracy, California

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At about 1300 female Membership desk employee is a rude byatch. Found a cell phone in the men's rear room, I'm not a member and never been here before so didn't see a sign for Lost & Found. Female employee, maybe filipina or Asian didn't even look at me and just pointed in the air towards the back of the store and says that "it's over there". Very rude, very unprofessional, and definitely not good customer service. Now I definitely don't want to join Costco if they have piss poor employees like this. read more

Really disappointed in Costco been a member for years and they have just gone down hill. Their quality of products aren't what they were. I bought a washing machine a little over 2 years ago and when they delivered it the guy said he will be back and laughed and I said why and he said because this model is known to squeal really loud people return it all the time. It did but I could live with it. Then it started leaking a few months ago. I called Costco they told me to bring it in and then when I get there they said they couldn't take it back. They gave me the concierge to call and I said they won't help me because it says it has to be under 2 years. Then this so called Manager was a joke she was just patronizing me so rude seriously I go to Costco for their quality of products and their return policy but today I can say I'm extremely disappointed. read more

I came here to return our in opened item which we bought 2 weeks ago and since there was a stain on the item (even though it was in the protective cover) they would not take it back, the lady behind the returns counter was extremely rude and made us feel very uncomfortable. We have been members of Costco since 2008 and will NOT be renewing our membership. read more

Always the best possible products, and the newest type of clothes foods and old steadfast products that rotate and are always the best possible prices . read more

Renewed my basic membership cost 60 bucks, lady tried to upgrade me to Executive for 120, no thanks. There was no line, this process took 10 minutes. Then, went and grabbed an early lunch here, very inexpensive and worth it. Got a hot dog and soda for $1.50 , drinks refillable. Nice! As for shopping, just a casual shopper looking for basic household items and groceries. The fruits here seem more fresh than most grocery store, only drawback is having to purchase larger quantity. Checkout line was fairly quick, only three people ahead while waiting. All this was done around 11am so not much to complain about since it wasn't peak hours. Overall, a nice experience. The store was clean at the time and the employees were not rude. read more

What makes this Costco is all the workers who make this place up. We shop here often as do a lot of families in Tracy and each time I go I always see the same smiling faces. Not only do they genuinely enjoy the job but they go above and beyond asking how my day went, how my siblings are and what are the items they like to buy and what they think is the best deal. I've been to a few other Costco's and I can say that now of them run as well as this one does. I'd give it five stars but the huge crowds can be frustrating especially when only so many lanes get opened at once. That would be my best critic, I'd like to see more people open lanes when they need it (whether your a manager or not). read more

Apparently you have to pay for a membership in order to determine if the membership is even worth it! The woman at the entrance told us to go to the Membership desk to discuss the plans and that we could get a visitors pass to look around before signing up. The younger man at the desk asked for help with the visitors pass, but was told by another man thaat they couldn't just let us look around. Then he started a whole script about how great their benefits are! Seriously? Your website says members only so I can't determine if you're worth the annual fee. Were you expecting us to walk out with an industrial sized pallet of toilet paper or something? read more

We moved last year and glad there's a Costco in Tracy. Samples are not offered that often. Feel bad for all the ladies folding all the clothes over and over again. Fruit can be hit or miss. We always buy the boneless lamb for our kebab bbq. Household items are okay. read more

I love this Costco. Everyone is so nice here. The other day after I pumped my gas at their gas station my car wouldn't start. The attendant there was so kind and came to help me. AAA said it would be 2 hours before they would arrive. So he checked my battery and charged it enough so that I could leave and take care of my car. This is just one example of the kindness I've received from employees here. This is my favorite Costco to come to because of this. Hopefully it never changes. read more

Let me start off saying this is my kids (I have 4) and myself favorite place to go shopping! It's like a treasure hunt every time we go. We really enjoy goin up and down each isle and exploring he whole store. The kids love the snacks they hand out throughout the store and the staff are all very friendly. I've never had a bad experience at this location and would definitely recommend the Tracy Costco. They should expand their gas station to 3 pumps on each aisle similar to the Manteca Costco gas station. This is because the lines get very long, but rightfully so there prices are the best. My recommendation is the executive membership to get the 2% back on all purchases! Well worth it if you have a family. read more

I recently went to our local Tracy Costco to shop as usual except I used my Costco app on my iphone instead of my physical member card. During my self checkout, a Costco worker approached me and asked to verify my picture in my Costco mobile app. I showed her but I felt offended by her act. There are other people doing self checkout using mobile Costco app member card. Why only me being monitored? was it because I am minority? I have been Costco member many years. In this event, she even monitored what I was scanning. What is this? This is horrible!!! This is the worse experience I have in Tracy Costco. read more

Been an Executive Member for years. I like the service at this Costco and it is by far better than the closest two other warehouses (Manteca and Livermore). Their customer service is great. Will continue my membership. read more

My review is solely for Check out runner today! He went above and beyond. I had purchased a frozen item and after check out noticed the bag was already opened. I waved him down and he graciously grabbed me another and brought it out to me in the front. The customer service here has been good to me. My apologies if you read this because I didn't catch your name read more

Stopped in to get some items and gas for the car -they hae the cheapest gas in Tracy! Not many people so it was nice and not crowded. Store itself was clean and well stocked. read more

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The more I go to Costco, the more I wish that Sam's Club was easily available. I wanted to see about a few things and had never been to this location. After checking a few things, I went to get a slice of pizza and a drink. At the snack bar, the person in the line ahead of me was served and the person behind the counter walked away without taking my order or saying anything. In a little while, someone else working there took care of me. The pizza wasn't bad. I wanted a couple of things that they didn't seem to have at the location, or maybe they'd just re-arranged things after the holidays. I'll try again later. Surely, if I wanted to be a taste tester, I'd be in luck, though. read more

on 9/18/2020, i requested entrance associate bre for a mask cause i forgot mine at home, after she hands over the mask and make a comment in dictorial manner that next time bring your own mask! i asked her to call a manager for comment and manager jimmy came and defended bre telling me to go shop else where if i didnt like shopping there, then i asked to speak to store manager doug, he came in and too my complaint ! i am not sure what he discussed but i will take to matter to cooperate and possibly talking to my attorney for public humiliation read more

This Costco Is One Of The Best I have Been to The employees are very helpfully and friendly BUT... do not go to the eyewear dept The lady there is not helpful or very friendly She has no time for you and dies not even look at you when she talks My advice get your glasses Somewhere else She sucks !! read more

Parking sucks. But it's Costco. It's fun to go there at noon to get all the samples. read more

Great shop to buy in bulk lots different variety and who doesn't love the food court after a good day of spending money